This rating is based on customer reviews, inventory size, pricing, and service quality
Fisher Auto Parts in Kalamazoo, MI shows generally positive but uneven feedback. Many highlight helpful, knowledgeable staff, fair pricing, and success finding hard‑to‑get parts; one traveler noted above‑and‑beyond roadside help. Strengths: old‑school vibe and decent inventory for a small shop. Weak spots: inconsistent customer service (ignored or curt interactions), concerns about cleanliness/organization, and a few claims of high prices. Little is said about wait times. Overall: 78/100. Good value and expertise, but service quality can vary.
My favorite place, I just love the old school vibe also. They treat you like family. My dad owns a shop and sells used cars. It's so nice to go to a parts store where the guys are actually knowledgeable about all vehicles. Thank you so much for your service, keep up the good work
Was traveling with our car trailer from out of town when a bearing went bad on the axel We were in bad shape, the 3 guys working spent the time to trouble shoot & get what we needed to get back on the road. Literally went above & beyond to help my husband fix it right down to packing the bearings with grease so he could learn how to do that. We recommend this place 100%!! Great job guys you saved the day!!
Terrible customer service. There were 3 men sitting behind the counter 2 of which I think were sleeping. I had to ask for help as they were not willing to greet a customer. I will not be getting any auto parts from them.
Terrible customer service. The store was dirty and not up to code. The items are overpriced. As soon as I walked in, the man behind the counter started to giggle and talk amongst themselves because I was a woman walking into a auto parts store. Not to mention, not a single worker was wearing a mask even though they were talking two feet away from me. I will not be returning and my family who owns their own body shop will not be returning as well. DON’T SPEND YOUR TIME OR MONEY HERE!
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