One of my favorite dealers to work with! I haul cars for them and they have great customer service, great vehicles & great deals! Call & ask for Ralph hes the owner and hes probably the most honest sales man there is! Nothing but a great experience every time i deliver there!
Honest, helpful and fair. Enjoyable experience, and I would highly recommend the dealership to family and friends.
Update. Add another great vehicle purchased from Charlevoix Motors (yes, still driving the first one too!). Thanks Ralph!
Over the years I have purchased 11 cars from Ralph at Charlevoix Motors. I have also referred friend there know that Ralph goes through the cars and fixes mechanical issues before putting the car on the lot. I have also seen him help pay for issues that occurred months after a purchase that were not his responsibility. Straight shooter and honest!
We have bought several vehicles from Ralph over the years, and have never been sorry. When looking for a vehicle we check with Ralph first, even though we live down state. Thanks, Ralph!
An honest dealership with outstanding used vehicles. I bought a Jeep Liberty in excellent condition. They put new tires on it and fixed the back window as soon as they got in the part. They took care of registration and even installed my license plate. Outstanding customer service!
I just bought my 4th car from Ralph, the first in the late 80's and my 4th 2 weeks ago.. He always works with you to get a fare deal. I'm sure I'll be back to by another one day..my daughter bought one too..Great local car dealer.
Ralph at Charlevoix Motors runs an honest and fair business that really cares about customer satisfaction. My mom bought a 2003 Rav4 from Charlevoix Motors in January 2021. The car had low miles for its age and was a Florida owned car with no rust. After a couple months the car started having issues and at about five months the car required a new transmission. The local shop my mom took it to spent a month to find a replacement transmission and quoted the fix to be $5,000 to $7,000. At this point it had been six months and 6000 miles since the original purchase. I called and discussed the issues with Ralph, understanding that he had no obligation to the car. Ralph was shocked to find out about the issues and quickly offered to help. He found a used transmission with less miles and for half the cost the shop quoted. He also recommended a different shop which saved my mom another $1,000. Finally, he offered to help offset some of the expense from the repair. Ralph and Charlevoix Motors proved that there are still honest used car dealers who truly care about the quality of cars that they sell.
Ralph was extremely helpful to get me in a vehicle that worked for what I wanted. He did not try to up sell me or get me into any other agreement that I couldn't handle. I would recommend everyone go to him!
Very nice place, Ralph Rosenthal is very knowledgeable and has been doing this for a long time. Lots of car dealerships have come and go but he's still there selling used cars. And they're very dependable used cars.
This is an Awesome place!
Please give them your business!
We were traveling through, and they patched our tire (free).
They were extremely helpful and very kind to us.
I recommend them 100%.
We had a wonderful experience buying a car from Charlevoix Motors. They were very professional and worked closely with us to insure we were happy. After now driving over 4000 miles, we extremely happy with the car and would highly recommend the company!
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