Schafer Chevrolet in
Pinconning (MI)

Just made my 3rd purchase from Schafer Chevrolet. My first was in 2015 and I still own and drive that vehicle. They have been honest and straightforward about everything during my purchase’s. My salesman James was professional and personable. I will continue to consult Schafer Chevrolet when I’m interested in another vehicle purchase

James Dent was very easy and friendly to work with. Shafer made it very easy to get our Yukon. Very satisfied with them and highly recommend.

I found a listing on Facebook from Kim. She was so prompt in messaging me back but even more appreciated was her thoroughness and transparency. I had a million questions as I wanted to be sure taking an hour drive to see the vehicle would be worth it. She took fresh photos, sent vehicle reports etc all swiftly and without complaint. While my husband and I didn't end up purchasing the vehicle (it was a great vehicle just not what we ended up needing), I would be more than happy to work with Kim in the future!

Great place to do business with small town dealer. Kasey was great to deal with! I had a flat tire on my other vehicle when we arrived and he went out of his way to help me and get me on the road and back home.

This Dealership is top notch! When you go in there look for a guy named Kasey Robbins. He will go above and beyond to make sure you receive a true 5 star experience. I wont buy from anyone else !

Joe Carr was a pleasure to meet and work with while buying a van. He work very patiently with us as the day went on. He helped my aunt every step of the way and made sure she as a very happy camper by the end of the day. I would highly recommend him and the dealer ship.

My family has been going here for as long as I can remember, and always to Kim. Faced with the most frustrating situations, she goes above and beyond to find a way to make sure you walk out that door with a smile. We've spent HOURS, together crunching numbers, sharing laughs, and sometimes even a few tears. Kim is honest and will help you navigate those moments where you feel absolutely confused and lose all hope. She truly helped make what I thought was an impossibility happen today, and helped me accomplish a life goal on top of it. I will forever be thankful for all of her help. Kim is so much a part of my history now, I almost consider her family. I can't say enough positive things about her! Ask for her and she will take great care of you!

James helped me tremendously!! He had so much patience with me and helped me find the perfect car! He knows what he’s doing and explains things very well! Thank you for everything James!

Very miss leading in my opinion. Priced accurate to blue book online but after you drive 2 hrs .They drive up the price with add on fees. When i stated i wasn't willing to pay the add on fees and would like my deposit back($500). The sellsman got upset and told they wouldn't refund my money, only after getting the manager involved and him coming to the conclusion that i wasn't told about the fees up front did they agree to refund my deposit.Sales tax and plate/transfer i get. Theft protection and documentary fees totaling over $500, NO. Doc fees more common but Theft/Total loss, if anything should be an option.Dont fall for all dealers have these fees speech

Called to see if a vehicle was available to drive. James wouldn't even answer my questions unless I gave him my name and number then proceeded to blow up my phone with texts. Insisted I tell him when I was coming. Extremely rude and pushy. I finally told him I didnt think we would choose this dealership due to his behavior he disagreed with me and proceeded to yell at me that he wasn't being rude or pushy and hung up on me. Left a message with the general manager that I would like to discuss an experience we had. He failed to return my call. Funny thing is was we had already looked at the vehicle and was ready to buy.

We recently purchased a 2017 Chevy Cruze from Schaffer Chevrolet, and the entire experience was excellent from start to finish. Joseph was our salesman, and he was fantastic to work with—friendly, knowledgeable, and never pushy. He took the time to answer all of our questions and made sure we felt comfortable with every step of the process. The buying experience was smooth, the staff was helpful, and we left feeling confident in our purchase. We highly recommend Schaffer Chevrolet and especially Joseph if you’re in the market for a vehicle!

Very transparent about the cars i was interested in when purchasing which I was very grateful for. Buying used cars you run the risks of repairs early on and that steers people away but the salesman I worked with didn’t try to cover anything up or beat around the bush. Very friendly, cooperative, understanding and overall great customer service, will definitely be coming back in the future. I believe I worked with Ed, highly recommend working with him if youre looking at the dealership

My experience at Schafer could not have gone any better. Ed Dombrowski was very helpful in assisting my daughter and I with purchasing her first car! We were happy with our service and I would definitely return with future vehicle purchase needs!!

Kim is wonderful, I highly recommend her. She is honest, kind, and very helpful. She spent all day with me picking out a new car and found me the perfect one. Thanks Kim!

The last several vehicles I have leased have been Silverado's. When my lease was coming due Shawn sat with me and helped me explore other options so I could get a vehicle that met my needs and price range. After looking at several choices, I love my new Colorado. Shawn was great at listening to what I wanted and needed and putting me in the perfect fit. I will be working with him for all of my vehicle needs.

I had an excellent experience at Schafer Chevrolet! James was absolutely fantastic. He was knowledgeable, friendly, and truly went above and beyond to make the process smooth and stress free. From start to finish, everything was handled with care and professionalism. Highly recommend working with James and the team here!

Bought a vehicle here a few years back and remembered having a good experience. Called this morning with my wife to look at a 2022 Escape and spoke with Joseph. Had the vehicle pulled up, ready to go and within two hours we had everything signed and drove it home. Thanks again!

Big Thank You Joseph Carr from Schafer Chevrolet .... He was Very Helpful in US getting our first 2014 Jeep Cherokee Limited .... This Year Jane and I will Celebrate 48 Year of Marriage. -------------------------------------------------------- 5 month update : Having lotz of ISSUES / Problemz w/ the Jeep we bought from Schafer Chevrolet ... We have had to put almost $4000 into repairing this vehicle after paying $10,000 from our bank !!! I have all of the receipts ! I surely would of thought spending that kind of MONEY ... It would of lasted Longer ... But , It was Bought : AS IS ... I'm guessing I KNOW WHY NOW !!! It really Hurtz being on a fixed and small from Social Security Income. One thing i have Learned from ALL of this is : You CANNOT TRUST any DEALERSHIPz ... even the one i had repair my Jeep at the Dealershipz !!!! Sincerely : Tarzan and Jane , Atlanta , Mi.

It was my first ever car purchase! I had Ed as my salesperson for my car and he was absolutely amazing! When purchasing my car I had a very tight budget and some personal problems with money disappearing but ed helped me so much with making sure I would get my car! When there was a problem with the car the day i went down to test drive it, I got notified early that morning, it got put in the shop and ed offered to have the car delivered to me to test drive it so that I didn’t have to drive down for 3 hours again. But even though I was already on my way down, when I was at the dealership he also showed me other options to help broaden my search. I ended up choosing the car that I originally wanted and it was a long but also short process to get it. Ed helped me find loan options with low interest rates since I had no credit. He was very patient with me and even came in on his day off to help finalize my car purchase! He said “I want to get you YOUR car as soon as possible” and he even marked it as “sold” to hold it for me when I had sudden financial problems. For my first time car purchase I am very glad that I had Ed and I would recommend him and Schafer Chevrolet as the first place to go when getting a car. Thank you so much for your patience with me Ed!

Dan K did a great job listening to what our goals were for getting a truck. He also went above and beyond with just being helpful regardless if he was going to sell a vehicle. Putting the customer first over his sale was refreshing to experience and made it easy to buy from him. Thank you Dan and Schafer Team in helping us get the vehicle we were looking for.

We had a wonderful experience purchasing our car here! Dan was so friendly and made the whole process easy and enjoyable. We had our two-year-old daughter with us, and the entire staff was very welcoming, which made things so much smoother. I also appreciated that Dan never pressured us into any add-ons we didn’t want—he was straightforward and respectful. I would absolutely purchase another vehicle from him in the future. Highly recommend!

This is the 2nd time we purchased car from Schafer Chevrolet after purchasing car for my son last year. This time we worked with Kasey. My husband has been in contact with Kasey before we both went there for test drive. Kasey was so patient and made our purchase experience very smooth and easy. Kasey is a very easy going guy, He pulled the car up, ready for us for test drive. My husband loved the car right away. I’m known to be a very difficult person to make decision. We came back few days later for me to do another test drive and asked Kasey lot of questions. Kasey was so patient answered all my questions and he was straight forward with everything. Made it a great experience. I would highly recommend Kasey do deal with when visiting Schafer Chevy!!

Kasey was extremely patient with us during our purchase. He made the purchase smooth and put us in a vehicle that we loved. Helped with financing and made sure we were satisfied with the outcome. 5 stars all the way. Kasey is a credit to the staff. Thank you again Kasey!

Shawn was such a huge help in getting me into a new car! He made the whole process smooth, easy, and stress free. Not only was he kind, but he also explained everything clearly and kept me informed along the way. I highly recommend him to anyone looking to buy a car. I was even able to drive mine home the very same day!

Joseph and Norman were very helpful. This was my first time buying a car from a dealership and going through the whole process, Highly recommend. I’ve been to over 5 dealers in the area and this one was top tier.

We had a very good experience with our salesman. Joseph Carr. He was polite and showed us the whole vehicle inside and out. We really Enjoyed our ride home from the dealership.

Justin just sold me this 2015 ram 1500 (it was clean before the test drive lol). I got accepted for financing even with only a few months of credit history. The whole process was made extremely easy by Justin, he was very helpful with all of my question's with this being my first time purchasing a vehicle. I couldn’t drive off the lot the day of the purchase because there was a problem with the 4x4 which Justin happily offered to get fixed and delivered to me. He is definitely the most chill car salesman I’ve ever talked to and I would 100% recommend Schafer Chevrolet!