This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available recent reviews, Phil's Auto Parts in Blackstone Township, MA scores 96/100. Sentiment is strongly positive: customers cite exceptional customer service (going above and beyond, helpful even when parts aren’t in stock, quick shipping), knowledgeable and professional staff, fast turnaround on hard-to-find items, and great prices. Some mention Subaru know-how and a solid selection. Complaints are rare but include an instance of rude counter service. Little detail on yard layout; waits generally short.
ROTTEN, RUDE PEOPLE. ESPECIALLY THE WOMAN AT THE COUNTER, I TOLD HER I NEEDED A PART FOR A FRIEND'S TRUCK I WAS REPARING , SHE CALLED ME A LIAR. WHAT AN AWFUL PLACE.
Called for a computer they had it and would ship it to us. Postal service didn’t pick it up so they called me to say they would go to cvs and ship it out that day. They want over and beyond to get the part to me. Don’t find that very often now a days. Will definitely be giving them more of our business. Thank you for your expertise.
Called for an engine they didn't have one but pointed me in the direction to find an affordable one with a warranty. Henry was very kind and caring and I'm so thankful for his help! Customer service was amazing!
Very nice on phone seems helpful and you don’t find that very often when your dealing with salvage yards. I would definitely recommend this establishment to my friends and family.
I bought 2 cars from these wonderful people. They have taken care of me ever since. I mean taken care of me. They always help me and have my back. Its the kind of place that restores your faith in people.
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