What clients say about WIN Waste Innovations in Stoughton Township (MA)
Absolutely horrible company. Cancelled my service abruptly after 8 years of being a paying customer with no issues and would not tell me why. Extremely unprofessional. Will be switching back to a local, family owned business that actually cares about its customers and delivering good service.
Ppl if you wanna kill time come here I promise you’ll be there for an hour even if there’s only 3 trucks in line??♂️ make me feel like the ppl working here has no common sense.. Oh yea in that hour watch how many of there trucks cut the line. The picture is there trucks cutting the line… Ps I came back to reply today is 5/13/26 an it’s even worst than before I don’t see how yall make any money I took 3 hours from Page St to get to the scale yall need to hire who ever work for Trojan because they’re way smaller, but move way more traffic I don’t see how that’s possible
worst and terrible service if they go any slower time will go back that's how long people have to wait there if i could give a minus rating star i would
Not sure why other reviews are this bad... Wait wasn't too bad. One thing I wasn't happy about - WIN waste over the phone gave me price $200 per ton, at the location they told me $315 per ton. Other than then, no issues.
Horrible service waiting time guaranteed a hour and more wait , guys cleaning inside take for ever just to clear one bay. Went when weather was bad so I understand, just went sunny spring warm day and same thing over a hour wait just to dump something small place needs better management and a better service, take the extra drive to Harvey's or north Smithfield
If you open up at 6 o'clock, they make you sit there for half an hour before they let you in the door. Saturday's the same way they open up at 7 o'clock. Go around back and you sit for a 1/2 an hour before they let you into the door what a joke? If you could give them zero would .Everything should be ready by six o'clock in the morning on weekdaysor seven o'clock in the morning on saturday if they make you wait for a 1/2 an hour, they should stay open a 1/2 an hour later.
If you can choose another service provider than Win Waste - do that. Unreliable service, you have to make several calls for the trash to be picked up. Extremely choosy drivers - if your containers are 1inch turned - not picking them up! During winter weather they super choosy when to come or not - even when the roads are clear. And most importantly, they charge you TWICE even if the failed pick up was due to their truck driver. Horrible service.
This company has a blatant disregard for human life. You all should be ashamed of yourselves, a true disgrace of a company. Justice for Cole Moment and the Moment family. We will not rest until justice is served for Cole and his family. Shame. On. You.
Just canceled services out of frustration and terrible customer service. Now I know why your rating is 2.2 They changed my pickup sequence and did not communicate. I called them twice to make sure I have the right pickup dates. Now they tell me I can't cancel until the end of the month. I set up service with WM in a second
Zero Stars. Our Experience with Win Waste, which took over from Noonan Waste, has been far from satisfactory. Previously, Noonan Waste efficiently serviced the property management company for which I worked. However, once Win Waste assumed control of the accounts, we encountered numerous issues, such as missed pick-ups and unexpected additional charges.
We decided to find a new company and let Win Waste know, including a registered letter, even though we have yet to contract with them to stop service in August 2023. I received an email acknowledgment that the service would end.
Our new vendor came but could not install their dumpster because Win-Waste had not removed theirs. It took them two months to remove it while the new vendor picked up the trash.
Win Waste then sent out invoices for September 2023 and October 2023, though the last day of agreed service was August 31, 2023. These were invoices for work they did not do. There were emails back and forth, and I thought the manager I was working with had resolved the false invoices.
I discovered that Win Waste had the nerve to put those invoices into a collection company. I am surprised that a large company could be so unprofessional and incompetent.
my dad ordered a dumpster with them on Feb. for some reason a month later they decided to send an invoice of total 1441?!! Which is 816 more than the price that we were told. What’s this scammer company
WIN continuously leaves our barrels in the street. I've called 3 times about it (I was on hold for 45 minutes during the 1st call). Orifice provided the best service. They sold to WIN & now its awful. We have to find another company :(
If you would like to have inconsistent pick ups, go ahead and hire WIN WASTE and if you try to call customer service, they will give you run around in every creative way possible without providing you a real solution.
I used them for years and the service itself had always been great and timely. I included cancelled to save money and start using the dump. However I’m beyond frustrated that it is now coming to the end of July and I cancelled my service in March and I am still waiting on them to pick up my barrels. I’ve lost count how many times I have called and emailed. Always to be given the same response that someone is coming, on their way, or they will call me back. If there is no one coming to pick them up I’d prefer honesty other than throwing my through the ringer constantly. The barrels have been sitting in my driveway taking up needed space for months in expectation that someone is coming. I have seen other people post on Facebook about the same issue. If I decide to go back to using a company I would never return to them after this.
I Never go on this place again!
The girl who works on scale makes me go with out helping me with helmet!
Because I didn't have my helmet!
I never see a the other truck driver wearing helmet that before!
Not recommend!
And I will never go here again!
Good luck with your customer service!
All other place offers helmet....
After many attempts of getting to the transfer station to dispose of grass clippings, only to find it closed. We were obviously frustrated! Finally today, my husband and I found out the hours were changed from 4:45pm to 4:00pm on Saturdays. Nothing was changed on the sign outside the gates or email. I sure hope that this is corrected, since I'm sure we are not the only ones experiencing the same thing!
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