AutoZone Auto Parts in
Stoughton Township (MA)

Incredibly kind, super fast, and very attentive. I've had an issue finding the right wiper blades for my car. Not only did the kind employees find the right blades for me, the gentleman who helped me out went to my car to make sure but also installed both blades. I am so impressed and will be back in the future for all of my auto needs

My car wouldn’t start up on this particular morning. I called AutoZone in Stoughton and made what I thought at the time, an unusual request. I asked if an employee could come to where I was to give me a jump. Tony, the store manager was more than willing to assist. He showed up 10 minutes later and got my car started which enabled me to drive to AutoZone which was 5 mins away to purchase a new battery and get on with my day. Thanks Tony for demonstrating impeccable customer service and for making my day 100% easier and stress free!

Fast, Friendly, and Reliable! AutoZone never disappoints! I stopped by to pick up a new battery, and the staff was incredibly helpful — they tested my old one, helped me choose the right replacement, and even installed it on the spot. The whole process was quick and stress-free. I had my daughter with me, and they were super friendly and patient, which made the experience even better. Great customer service, knowledgeable team, and solid prices. This is my go-to spot for anything auto-related!

I don’t know what happened to this place I’ve been going there for almost 30yrs. But the employees don’t seem to know anything and don’t want to help. And there’s someone different everytime so I don’t bother waisting my time there anymore unless I have to.

My experience at auto zone in stoughton mass was superb. I received great customer service from a gentleman named Dan G. Thank you Dan you were a great service for my wife and I.

Dan, was awesome today. His customer service was through the roof, from finding a faulty battery to purchasing and changing our battery. Definitely needs a promotion and a raise. I highly recommend this location. Go DAN

10 out of 10 would highly recommend. I had an issue at another store giving me the wrong part. This was the closest location to me with the part I needed. I call and Luana was extremely helpful and answered all my questions prior to me going to the store. Once arriving I was greeted by ginny who had exceptional customer service. The Manager Anthony had to step in due to the issues caused by the other store. Even though it wasn't his mess to fix, he went above and beyond to rectify the situation. The customer service her is on point! They are extremely helpful and give you the correct products. I will be using them only moving forward! Thank you again Luana, Ginny and Anthony !

This is one of the best AutoZone location that I've ever visited. I needed a headlight change for my car. They not only recommended me a good headlight but also helped me with the checking process and with replacing the headlights. The whole process took less than 10 minutes and I was very impressed. The staff is very knowledgeable, helpful, efficient, and courteous.

Brendan was above and beyond, he took over the counter cleaned my O2 sensor installed vacuum hose all with his tools and even does not asked me for any money! This man should be appreciated! It’s the best AutoZone service ever I have experienced it in all my life

The battery on my car was not working, I called AutoZone in Stoughton, not only did they have the battery in stock, they were able to deliver it to my location and they came out immediately. Thanks to Kevin D for removing my old battery and installing the new one, a job well done

The store manager Anthony Is a real pro. He put me right at ease with his knowledge and personality. In my situation, he went above And beyond to locate the part I needed. Thank you Anthony!

Brendan was such an angel today!!! So helpful and kind!!! Poor thing got burned in the process of helping me and till made sure I was ok!! So grateful ? ? thank you and happy holidays ? ? ? ? ?

Workers show desire to listen and help customers with vehicle issues; they helped me to jump my car / tested the battery; and quoted prices for alternative services; Kelvin was enthusiastic in helping customers. I was impressed.

The store manager and the other The other employee, Brandyn were very helpful and help me out when I couldn’t figure out how to open up my key to put new batteries in. They were awesome and I’m so grateful for their help. Thanks.??

This was a fantastic experience the part sales manager, Brendan was very helpful knowledgeable went up and out of his way to help me diagnose my car even though something he said they weren’t supposed to do very clean store. Appreciate all customer service. And the store manager Tony was also very helpful

I had a bad battery that I purchased a year ago from AutoZone, I didn't have a receipt, but the store manager Anthony helped me out quickly and easily. Best customer service. It is one of the most organized and clean AutoZone I have ever been in. ❤️❤️❤️

Brendan C gave me EXCELLENT service!! I didn’t take the other man’s name but he’s the 90+ year old twin. He’s pretty cool and knowledgeable about cars. He helped me with fuses for my car! Thank you both!!

On July 15th I visited the Auto Zone in Stoughton MA. I meet with Anthony, the new store manager. I ask to check my car engine light that came on. Anthony dived from one car he was working on to mines. He read the code and explain the issue. He told me to take the issue asap as I will have trouble passing the car inspection. Anthony was very professional and polite. I enjoyed my conversation with him. I ask if he can recommend a mechanic to get my breaks done and he did. He provided the contact number and today I scheduled an appointment with the mechanic for next week. I gave 5 stars but Anthony deserves 10. No to many Auto Zone places receives you the way he did. Highly recommended. Anthony, thank you! Here is your 10 stars for you,**********!

Very good customer service manager was extremely helpful and informative I shop at this location quite often & I must say it’s one of the best stores I’ve been to just off the customer service itself. Awesome team! I don’t feel like they are just trying to get me to buy a product without telling me why I need it or what I need it for, as a woman it feels great to have a car place close by that won’t try to get me out of my money. I will definitely be back to shop again!

Was greeted by Anthony on July 4th and it was a very nice experience. We needed a battery warranty and he couldn’t have been more helpful. My husband has difficulty walking due to a stroke and Anthony provided old-school service and carried the battery to my husbands car. He is a great asset to your company …hard to find these days, someone who is aware and kind.

Walked in and was greeted by Anthony T. Right away. I needed windshield wipers he found me the best ones and even came out in the rain and installed them for me. This is what I called going above and beyond for your customers. Great customer service if he isn’t a manager he needs to be,seemed like the only one working.

I got into my car and it would not start. I called AAA for a jump . AAA tested the battery and said it was fine and told me to let it run for about 30 minutes. I went across town to (Walpole) picked up my grandson came back into Stoughton, went to the gas station afraid to turn my car off I gased up with the car running,. We drove to TJ MAXX turned off the Car and again the car would not start. I called AAA again they jump started the battery again, tested and said the same thing that my battery was fine and it was properly my starter. I'm now overwhelmed with the car problem, went and settled in for the night. Next morning car would not start I called AAA a third time for a tow thinking is was something else, tow guy comes he decided to jump the battery prior to towing my vehicle. I explained to him the situation the day before (6/24) His opinion was it was the battery and suggested I go to auto zone and have them check the battery. So I journey up to auto zone in Stoughton. I asked the guy if he could tell me If they use their finder to see what comes up as the problem with my car. I explained my story, the guy at the register was not friendly he told me they do not check batteries at the same time another gentleman standing to his side asked what exactly i needed. I explained my story to him and he said sure we can check your battery. We went to my car he tested my battery and sure enough it read Bad BATTERY. His name was Tony I was not surprised, I asked Tony about battery prices, we went inside I picked out a battery but I had to run home which was ten minutes away to get funds. When I got back Tony was on a conference call and the first guy I encountered asked me if I was getting the battery I picked out, rang it up with the covers and lubricant that Tony explained to me that would protect corrosion that had built on my current battery. This guy said he would install my battery. I was not comfortable with him doing any work on my car due to his negative customer service when I came in. This guy showed no interest at all in helping me. I waited until Tony was finished with his call. Tony happily changed my battery, my car started right up and I was on my way. Thank you Anthony (the manager) for the best customer sevice ever.

I want to thank John who checked my battery. I wasn't quite sure how the battery was doing since I last got it new 5 yrs ago. Thankfully no expense to buy a new one. It was still 100 percent. Thanks again highly recommend. Keep up the great work ??.

Paul at Auto Zone in Stoughton was so kind and helpful when I was a first time customer on Tuesday!! I was with my friend who smelled a concerning odor coming from the hood of my car. She thought I might be low on radiator fluid and suggested we go to Auto Zone. Paul checked and confirmed that I was low on the radiator fluid. He sold me a bottle and even put it into the reserve tank for me! I appreciate your kindness and helpfulness so much, Paul! Thank you very much! I will be back in the future! Sincerely, Diane

Today's staff was so patient and knowledgeable! I visited 3-4 times for brake parts even up to the last 5 minutes before close! I'm grateful they didn't appear upset but rather gave more advice on how to get parts that weren't in stock! And I'm grateful the store is open tomorrow during the July 4th holiday to pick up additional parts. ????Thanks! I hope Upper management recognize them as valuable staff!

I came to auto zone in a panic asking for help picking out a battery for my vehicle. The gentleman Calvin said he could help and checked my battery and engine for any failures! He got me a battery and installed it with care very fast and prompt and showed me every step taken to assure the job was done correct! He went above and beyond and cleaned my battery connections assuring a good connection. What professional service! Thank you Calvin! Your the best! I will recommend this auto zone the best service and prices!

I just arrived needing a new battery. Nicolas greeted me at the door and Trudi was polite and professional. There was no pressure to buy the most expensive battery although I did, as it had a longer warranty. The job was done in less than 10 minutes from start to finish. With welcoming and kind service like this, I would not choose any other business for car service.