What clients say about Martinez Towing in Medford (MA)
10/10 highly recommend. My car wouldn’t start after a snowstorm and was stuck in an awkward parking spot surrounded by heavy snow. I had three other towing companies come out, but none were willing to even attempt the job.
He was the only one who not only tried to tow the car, but also went above and beyond by helping me shovel the surrounding areas to make the tow possible. Outstanding service and professionalism.
Martinez Towing was so helpful and professional. They were the only tow company able to handle a tight, small-space tow in my apartment parking garage. My car had been stuck there for a week because no other company could help. Once I called Martinez Towing, they dispatched Santos the same day, and he safely got my car out and to its destination. Highly recommend!
I didn’t get his name, but he’s the owner of the company and he helped me out when he didn’t have to. I had a tire that was leaking and thought it was the valve core. I had bought a tool that tried it at the air machine around the corner, but I couldn’t even get the valve to turn. I saw him sitting in his truck so I stopped to ask him if there was some special trickto using the tool. While we were talking, he pointed to the tire and I could see bubbles coming out of a spot—full confession, I had tried a little bit of Fix-A-Flat earlier in the day ?. Without missing a beat, he got in his truck, put a new plug in the tire for me, and wouldn’t let me pay him. Amazing. It’s really heartwarming that there are still people willing to help for nothing in return.
Great job. Santos, the driver, was timely and quick and took excellent care of mr car with his flat bed truck. Made a bad situation a little easier knowing it was handled so welll. Thanks Santos.
My battery died Car and my tires were flat, I was stuck on the side of the road. They told my car and recharge my battery amazing service. The tow truck driver was a man I think named Santos I reallyappreciate the service.
Hello! My car suddenly died, so I called Martinez Towing and they promptly sent a truck and towed my car to my mechanic. The driver of the tow truck was a woman, which I thought was great! She did a terrific job. My only "complaint" was that the woman spoke very little English, making it difficult for me to communicate with her. Thank you again!
Had to get my car towed due to a flat and no spare (thanks Ford). My driver, Kira, was super responsive and an absolute pleasure to deal with. She worked fast and efficiently, and made what should have been a miserable event as easy as possible. Best tow experience I've had.
I have a 26 foot long box truck guy supposed to came out and jump. My battery caught an attitude with me start yelling at me for no reason and then drove off and left without jumping my battery. Worst customer service ever worst person ever I would never do business with them
This company sent a truck which REFUSED to wait 10 minutes to to move my car. I offered to pay them for their time but the driver was rude and refused. Do not use this place, no matter how desperate you are
Did an amazing job, they were able to tow my sisters car multiple times and I’ve never had an issue, they’ve always been on time and super reliable. I 100% recommend ☑️
I call then today the service never get to me
They make me wait for one hour after a hour I call!! to see where they are!! and the guy said! because you send me a link whit your location and my phone was not available to open we are doing another trip. I ask how I suppose to know that you wasn’t able to open my location if no body said anything
The point is they never notified me that I was losing my time and no one is going to pick me up
I never write reviews but this company went out of the way to try to find my location in a large garage to help me locked out of my car 3am after a flight. The private garage company actually found me first and wouldn’t allow a third party to come help but the 45 minutes leading up to it being stuck in a garage knowing someone was trying to help and find me in the middle of the night I really appreciate. Thank you to your team
My van wasn’t turning on so I reached out to a few different towing services! Martinez towing was the only one that answered my phone call but also gave me a fair price. Jose the driver came to my location within 25 min and towed my vehicle away.
5 stars for the service and the communication from Jose.
I called for a tow, four hours later after multiple texts and attempts to call I finally got someone... he says the driver never came in, and he's busy now. It would have been nice to have known that sooner. So, don't use them if you need someone to actually show up.
The driver was very respectful of my car and tied it down really well so it wasn't bouncing when we went on the highway. I had a flatbed tow to the mechanic.
I called after being left for 5 hours by AAA got a great price & great service
24 hour tow wanted to charge me for taking my dog w the car martinez towing took great card if me & my dog as well as the car. Thank you sir
I needed a tow truck late at night after finding myself stuck in gravel. My tow truck driver was highly communicative and provided updates on his location. The location was in a very dark and narrow alleyway and he was determined to get my car out. He made sure my car was safely out of the area it got stuck in and even parked my car in a well lit area and provided guidance and assurance on what to do next. The service and care was the best case scenario for a stressful situation.
Quick work on our narrow street - the driver was prompt, beating the estimated arrival time. Though we were surprised at the request/requirement to help (lucky we could!) but maybe that's because of our narrow street? Over all pleased!
This towing company was great. I broke down in rush hour on Storrow Drive and the tow truck came quickly and the driver helped me find another place to go when the service center the insurance company sent me to turned out to be out of business. Very helpful.
Martinez towing responded promptly to the request to tow the vehicle, which was unattended in a parking lot. The driver stayed in contact with me, confirmed the location of the vehicle, and sent a picture confirming the drop-off at the repair shop. Martinez Towing was professional and efficient. I highly recommend them.
I used Martinez Towing this week when my car died. The tow truck driver, Santos, was amazing! He kept in contact with me through the whole process and even hand delivered my car key and the note I had left explaining what was wrong with my car to the mechanic directly. I highly recommend using this company for their services!
Martinez Towing did an amazing job with my car. I was having issues with my battery and it shut down on me by the highway and I was worried I'd get hit but they arrived fast and on time. One of the drivers made sure I was safe while he figured out the issue. They towed my car to the nearest mechanic and when everything was done the bill came out a lot less than expected! I definitely would recommend Martinez Towing to everyone for affordable prices and professional people!
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