What clients say about Jack's Automotive in Holliston Township (MA)
Jack’s Automotive went above and beyond for me. After my car randomly stopped in the middle of the road and was sent here to be fixed, Jack personally called me to walk me through everything. I expected it might take some time to hear back since most shops are so busy, but that wasn’t the case at all.
They got back to me immediately with a thorough explanation of what was wrong, included photos, and gave me a very fair price. The communication was amazing from start to finish.
Matt and Jack both helped me with my car and were absolutely incredible—professional, honest, and genuinely caring. I felt confident and taken care of the entire time. I highly recommend Jack’s Automotive to anyone looking for reliable and trustworthy service!
First experience for me going to jacks, and I was amazed! I just got a new wrangler and the experience I had with jacks was fantastic! Went to a different mechanic to get a general look over. Something told me to get a second opinion. The details of the look over were far more thorough and detailed than the previous auto shop! The suggested work that jacks found was quickly fixed and they applied my running boards with no issues! By far outstanding service!!! Highly recommend to anyone!!!
Top notch facility and service! My husband and I both come here for all of our car inspections and other auto-needs. They are so friendly and helpful and, most of all, quick and efficient! The waiting area is always neat and stocked with snacks. I strongly recommend Jack’s to anyone local.
My car got wrecked from the snow storm after Christmas. Matt went above and beyond to help me out with my car breaking down and even got me help to deal with my insurance. You are in good hands here, would definitely recommend.
Super efficient all around! It was very easy to schedule a service with them, and picking my car up/paying was a very smooth process. I thought it was pretty reasonable pricing too! Will definitely be recommending it to family and friends
Recently had a bunch of work done on my car at Jacks Automotive and had nothing but a great experience! Jack was very professional, friendly & honest. The work was completed in a timely manner also! Would 10/10 recommend.
Had my 2018 Ram 1500 lifted/leveled here. They were super responsive from initial contact. Great online system to give quotes and pay invoices. Brought the truck in and was expecting a 1 day turn around. They properly inspected the car and noticed some issues (some I knew were present). Instead of overlooking them and a major one that would cause a safety problem, they contacted me right away. The staff provided photos for all issues they reported, which provided me confidence it wasn’t a scam. They created a plan to resolve the issues and priced everything fairly, from my own research. The owner involved himself in a professional manner and help resolve the issues. They provided me a discount on labor they did not need to. I will be returning in the future.
I’ve been working with this shop for a while now, and I can honestly say they’re some of the best people around. The whole team is professional, friendly, and always willing to help. They do top quality work on all types of vehicles from simple maintenance to more complex jobs.
What really stands out is how much they care about their customers and community. They’ve even helped me out personally and gone above and beyond..You don’t see that kind of generosity or honesty everywhere.
Great people, great neighborhood, and great service. Highly recommend this shop to anyone who wants their car done right. 🚗💯
Everyone at Jacks Automotive was super nice, they told me I needed a new outer tie rod and eccentric bolts to get my car perfectly aligned. They gave me a discount upon finding out what I need and I will be returning shortly and be bringing all my problems to them from now on. They are genuinely nice people and are very helpful and fair.
I went to Jacks Automotive for a power liftgate issue, and they were fantastic. They quickly identified the problem and walked me through several solutions at different price points, no pressure. It was clear they were there to help. Friendly, honest, and efficient—highly recommend!
Pleasure working with them. Came in and worked with Matt. Truck got inspected and a tire mounted in 30 minutes. Clean shop and waiting room, great service, and very professional. Highly recommended. Thanks again gentlemen
Had such a great experience at Jack's Automotive! Matt the manager took such great care of my SUV and was very informative of everything they needed and recommended to do. Highly recommend going to Jacks for any car service needed!
I have a 2025 Ram 1500 that I wanted to make some upgrades on. The work performed was a 3-1/2 lift w/new 33” tires. A pedal command w/K&N air intake & a flow master exhaust. A friend of mine informed me that he himself had some work done & they did an excellent job. I had Jacks do the work & was impressed w/how organized they were on completing the work w/the scheduled time they gave me. More importantly for me was the upgrades were amazing in the way the truck now performs. No issues or hiccups after the work was completed. My truck runs & performs 100x better than factory. Quality work done right the first time.
I want to thank Matt and the mechanics at Jack’s Automotive for helping me out with an alignment on my 2012 Subaru wrx. Since my car is lowered on coilovers not many shops wanted to take on the job for it, but the team at jack’s automotive helped me out they were very easy and fast to work with. Thank you guys again for everything.
Brought my Subaru Crosstrek in to install a trailer hitch and it came out phenomenal. We had a trailer hitch installed by someone else on another car but mine came out much better. It was more discreet, doesn’t really stick out and is a better quality hitch than our other car.
Matt and the Mechanic's at Jack's Automotive are fantastic. Friendly service in a pristine shop. Plus their system Tekmetric system where they send you pictures and descriptions of the repairs that need to be done make it very informative on what problems they have found and what they are repairing. Thank you to the Jack's Automotive team!!!
Brought in my 2004 Volvo with a list of issues, the mechanics at Jack’s took a look at my car promptly and got back to me within a day of dropping off with a diagnostic update. My car had many issues, the wonderful representative at the front desk called me and laid out the situation. With my car being so old, he recommended not putting money towards the repairs as it would be a sizable amount. Personally, I appreciated that immensely. I’m sure everyone has heard horror stories of mechanics trying to convince people in to getting repairs they do not really need, or would not be worth it. That is not my experience at Jack’s. They are honest and straight forward. Highly recommend.
Jack's Automotive is great. We've been going here for years and plan to continue doing just that. Their work is excellent, their prices are fair, and their staff is delightful. Every town should be so lucky as to have a neighborhood shop like Jack's.
The best! If you have any automotive needs, Jack’s is the place to go. Honest, fair, reliable, timely, available when you need them! They make the time to listen and help. All of our automotive experiences are positive - from oil changes to figuring out what’s wrong with our vehicles. We thank Jack and team for always going the extra mile!
Jacks Automotive is great for whatever custom mods, and service you need done. Had them put in coils and an exhaust and no issues, great price and pretty quick. Great customer service too.
Jacks automotive has been my go to mechanic for the past year or two now. Never have had a problem with these guys and are always such a great help. I recommend this place to anyone whether it’s a modified or stock car. Always a 10/10 service!
Brought my low E46 in for an alignment and these guys knocked it right out of the park. The car handles amazing, I will never go anywhere else for an alignment for my BMWs! Thank you all so much.
I brought my Jeep to Jacks to have them install a 4” lift kit, 35” tires, a new air intake, muffler and some minor electrical and they did amazing work. They were fast, very thorough, knowledgeable and professional. I am very happy with everything I’ve had done at Jacks and will make this my go to shop for service and additions.
Highly recommend. 5 stars, no question.
I wanna give a huge shout out to jack for helping get my 2006 g35x back on the road after sitting for 2 months because of a bad transfer case. I looked around at different shop but they all quoted me something i was not comfortable with. When i had came across Jacks i had called and they gave me a number i could not refuse. I did further research and find out that alot of my car friends come here even people from outta town, so i knew they had to do good work. Brought my car in on Monday and Wednesday she’s ready to go out the door, no mores harsh vibrations while i drive or come to a stop, car feels amazing! I am more than grateful and would definitely be a loyal customer!
Once again Jack's Automotive has exceeded expectations! The team there is excellent and the new shop is immaculate. These guys really know their stuff and are super helpful diagnosing issues and fixing them in a timely manner. Would recommend time and time again and will definitely be going back for all my automotive needs!
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