Steven Service and Car Sales in
North Seekonk (MA)

Purchased a 2019 Chevy 1500 here. There were a couple of issues but they took care of all of them quickly and with no argument at all. And they were priced lower than any other dealer for anything comparable. Highly recommend them.

I found out the truck i bought ended up having a bad headgasket after about 3k miles of me buying it. Its past the 30 day warranty so now im screwed and have to deal with it on my own because im sure they will deny of knowing about it and wanting to fix it.

Stand-up sales manager. Had an issue with a vehicle i purchased and was extremely happy with the way Jacob worked with me to resolve the problem. Great communication and cooperation after the sale.

I had an amazing experience with Steven Service and Car Sales! From the moment I visited to see the 2017 Chrysler Pacifica, they were incredibly helpful, answering all my questions without any pressure. I was so confident in their service that I put down a deposit the same day! The next day, the paperwork process was smooth and hassle-free, and I drove off with my new car feeling great about my purchase. What truly stood out was their support after the sale, they didn’t just disappear like some dealerships do. They continued to be helpful and responsive whenever I had questions. I highly recommend Steven Service and Car Sales to anyone looking for a car, and I’ll definitely be telling my friends and family about them!

They claimed that "the vehicle didn't need much when we got it. It's in great shape". They cleared check engine light (Code P0720) on truck before I arrived (it would barely move out of 1st gear), and they tried to cover up an exhaust leak by warming the truck up before I got there. They also cover rust on frame with rubberized black paint to make people think the vehicles aren't rusted. Shady business, wouldn't recommend buying any vehicle from them. They clearly receive the vehicles in "as-is" condition from an auction, and sell them after they cover up the issues. Shop elsewhere.

Waited over a year to leave this review to make sure nothing went wrong with the vehicle. Purchased a 2014 Ford Focus from these guys October 2023. Since purchasing vehicle has had little to no issues and has only required general maintenance. Jacob handled the entire RMV process as well which made this a stress free transaction. I suspect any bad reviews of this place are from people who did not do any due diligence on their vehicle.

Verry professional thak you Jacob you have a very happy exelent worker. Ryan #1 if ther ware 10 stars il will put them thank you. Again

My husband bought a 2010 yukon denali for 10 grand At first everything was fine for the first with the truck And now we've had to put parts into it left and right.It's needed a new battery.They fixed the wrong sensor on the tires.And now we have to fix the sensor the car needs well over about a couple thousand dollars worth of work that needs to be done to it not counting the fact that we have to completely replace The area where the spare tire is kept because it's completely rotted out from underneath the car and hanging on by a thread. We were told that there was nothing that needed to be done with the truck.And now there are problems coming up left and right with this truck.And easy new flex pipe.And needs new pulley systems It's needed all brand new belts. New sport plugs new wheel bearings. And now the car is making loud noises when we're driving at. Which adds on to the other problems that still need to be fixed. This is completely frustrating because we have 5 kids and we're not expecting to spend this much money on fixing the truck that we were told that there was nothing wrong with that completely disappointed and learn our lesson that will be going somewhere out for a new car. It's unacceptable that we have to go through this. Knowing that we just bought the car towards the end of August. It is extremely frustrating I refuse to take it back to the dealer to have these problems fixed cause. The last time we took the car back. I had to physically argue with the mechanic on the phone and him. Trying to tell me that our breaking rotors were good when they were not. They all needed to be replaced. And then when I told them that 1 of the tiresome systems needed to be fixed in who is the one on the passenger side back tire? They fixed the wrong side. It's the common decency that these people don't have to inform the The buyer that there are going to be needing to put working to the car that they just bought for 10 grand 🤦👎

Jacob at Steven’s was amazing to work with. Couldn’t be happier with my new car from Steven’s Service & Sales. If you’re in the market this is the lot to find your next car, hands down would recommend everyone I hear shopping for a car to check out the inventory and see what the team can get you behind the wheel of.

TRANSMISSION FAILED Paid $6,000 to replace the transmission on my GX460... STAY AWAY FROM THIS PLACE!

Made arrangements to purchase vehicle, driving 3 and half hrs to pick it up. When 20 mins away they text me to tell me someone sold the truck the night before!!!! Terrible customer service!!

Called up and asked if a certain truck was available and the man said yes. I told him I'm on my way to look and test drive said vehicle he said no problem and I ask for the address. I was told Fall River Ave in Seekonk. I arrive at a stop and shop gas station with a garage that states Steven Auto Sales. I see no trucks. I call and he says they're at a different location. What! I should of been told that when I called and given that address instead. I left without even stopping. You need to be more transparent with potential customers ,this experience pissed me off .

Best car sales shop if you are looking to purchase your first vehicle or a cash car! Jacob Miguel is the best and he was very helpful in getting me the right numbers and making sure the car I chose passed all of its inspections and had a nice clean detail on the inside and outside. I will be directing all of my friends his way in the future and if my car were to have any problems which I know will not be any time soon, I know I can bring my car right back to here and it'll be fixed as new.

I am very pleased and happy with my experience at Stevens. Everything that he said had to get done, he took care of. I was very pleased with my experience with Steve. -Ridgeline

I recently purchased a Tacoma through Steven’s and had a thoroughly good experience here. After checking the truck out it was in good shape (especially the frame), and was just as advertised, no issues after a few weeks of driving it so far. Jacob was helpful with the whole process and had great communication.

Stated Inspection sat 8-2 I get there 8 then they say 10-2 unprofessional ‼️ then my car has a rust hole the size of a dime on back fender !! Failed me - if you have an Older car don’t go there way to picky 👎 I went to another place passed no problem 😉

Awful customer service used a tape measure to do a front end alignment and then said they did that because I was in a hurry which is not true!!!!!!!!!

Absolutely the best. Friendly, fast, knowledgeable. Will return for next inspection. Highly recommend!!!

Absolute worse place I have bought a car from. I bought a Jeep patriot from them and brought it in a week later because I was hearing noise in the rear differential. I was there for 5 hours and they told me everything seemed fine which was obviously a lie. After having the car for only 12 months, I had to replace a rusted and rotted out rear crossmember, 2 sway bar links, all 4 struts, and both rear axle seals. These people are in the business of taking your money in exchange for cars that they refuse to repair. Update, car now needs $3500 in repairs because the entire rear suspension is rusted and rotting. Con artists

I bought a BMW there 2 weeks ago and couldnt be happier with not only the car but the service and support they gave me. Jay was who I primarily dealt with and he, along with his technicians, went above and beyond to make the sale positive in every way. Jays nephew, Jacob I believe, also works there and he was the one who processed the transaction and he was very professional, quick, efficient and knowledgable about the confusing-to-me paperwork despite his young, early 20s age. In the following days after the sale, in need of a sticker, I noticed a few minor things wrong on the car that I hadn't originally been privy to - like the hood shocks not keeping the hood open, the control arm needing replaced, and the engine light coming on. The engine light issue was due to putting in bad quality 93 octane gas instead of using a higher quality gas station like Shell V-Power 93 or Sunoco Ultra 93, among others, and my BMW (which only takes 91 or 93), did not like the low quality gas. Anyway, Jay and his techs diagnosed the issue, injected a fuel additive, and fixed the problem, while I also learned something in the process. They got my sticker on with no issues and all the problems were addressed at no cost to me, i feel they try to make you happy with your purchase even after the sale and thats incredibly important to anyone looking to buy a new car. Even a few days after the sticker I was questioning an issue with the clutch/gears and Jay happily took it for a test drive and had his techs look at it again. Ended up being a non issue but his willingness to continue to provide service means a lot. 5 stars for Steven's Service and Car Sales

Great service! I come here all the time to get my car inspected and change my oil. Mechanics are super knowledgable. Overall wonderful experience!!

Wish I could give zero stars. Short of going to the police, what kind of inspection place steals out of a car? Do NOT go here unless you want your belongs gone through and stolen during service

Don’t buy here, was told car in good condition and was inspected , few months later the motor blew… can’t get help because it’s over 30 day warranty

Very reasonable guys over at Steven Service, thank you again. My new one stop shop for REPAIR, SALES, INSPECTION. A+++

After purchasing a car for my daughter for my daughter I regretted it 1month after. When the warranty ran out the problems began. What ever they did to the car to make it sound great, makes the mechanical geniuses. To be able to fix a car long enough just to make it pass the 30 day warranty. I paid $3500. I’ve put $2500 of work into it. Stay very far away and don’t purchase the car wreck recoveries they use to “fix” and sell you! Beware!!!

Absolutely the best experience I've ever had from a car dealership ever. Very affordable and good quality vehicle selection

I went by to look at a car that was listed online did not see it anywhere. Tried talking to someone and could not find a soul to talk to about that car I was interested in. So I tried the next step and sent a them a message about the car and no one contacted has attempted to contact me about the car.