I’ve been coming here for a couple years now and they’ve always taken good care of my car. Fair prices, quick service, and I trust their work. They get it done right. Highly recommend.
run as fast as you can!! i would give 0 stars if i could. we called an hour before we went there to test drive a car, we told them we wanted to test drive a specific car. i was ready to buy it in full today. we get to the dealership after a 40 min drive just for them to tell us we can not test drive the car because someone put a down payment on the car this morning… first red flag. when the manager came out amd tried to get us to buy something else i explained to him that i had a bad taste in my mouth already because why wouldnt they tell us that on the phone when i told them i wanted that specific car!! 2nd red flag the manager was very rude and told us if thats how we feel then leave. sorry im not going to put my money into a business that is already lying and to a manager that speaks to there potential buyers in that way/tone. there are a million cars/dealships out there.. trust me when i say go somewhere else!!
DONT GO ANYWHERE ELSE. Started my day off with a loud bang everytime my car changed gears.
Thought my transmission was blown. Brought it down with very little hope of good news. Not only did they take me right in without an appointment, but less than a half hour later they found that some mice or rats ate through a wiring harness. They charged me for labor and I was on my way. Absolutely amazing, I'll never go anywhere else. Customer for life. Rob, Anthony, Alex, and Jason are the best.
Bob and his staff are always first rate. Had three of the family cars there within a week of each other. Great service and I always feel like I get very good value for the price I pay. Bob even stayed past closing so I could get my daughters apartment keys which I had left on the key ring by accident. Would absolutely recommend.
Awful. Either incompetent or scammers, both maybe, doesnt really make a difference. Bought a car from their dealership in October. Car had the check engine light come in within two weeks of purchase and was directed here where they first tried to tell me there was no problem with the car at all, they reset the code which immediately came back on less than 10min into the drive home. Consistently had more and more issues come up and every time they "fixed" it the car was more busted than when I dropped it off. Not minor issues, this is including breaking down smoking on the highway and having to be towed, and that is only ONE incident.
They had my car for two weeks after that and again, the CEL came back on in under 24hr after being "fixed" when I finally got it back. When they supposedly repaired that new issue, the light came back on in under two weeks and the car is yet again driving awfully. Now we are back at the point where I literally cannot drive it at all because of the severe defects making it impossible to go over 10mph.
It would almost be comical if it werent incredibly inconvenient and a massive drain of my time, money, and wellbeing. Five whole months of nothing but issues.
Scammers. They make every customer write a fake review. I bought a 2010 mercury milan 9k in cash. They told me it was a used car only one owner no accidents. I bought a monthly warranty, 2 months later the transmission goes out. I call my warranty people they tell me they don't cover this car because it's a salvage title. Your telling me they sold me a junk totaled car? Brought it to my mechanic friend who looked at it everything was broken they never put new parts or anything. I had every right to sue. George told me they'd give me a free transmission to fix this mistake. In the process, it took 3 months, they broke the AC compressor in the process, expected me to fix it and never put a new transmission hose in. I can't believe it, I've had to buy transmission fluid daily because they expect me to pay for a new transmission hose and for the labor. When they completely robbed me. They sell junk totaled cars, the mechanics don't know what their doing, .I have proof of all of this and they will pay for what they do to people.Now this new transmission is ruined because they couldn't do it right the first time and put the new hose in. They had the nerve to act like I was lying like it was wear and tear. Right, look in my trunk and back seat with over 80 transmission fluid bottles , look at the hose with the same exact leak as the last one.. kinda looks like the SAME EXACT ONE. and they never gave a new transmission, they just took it out of another u
'used" car and gave it to me. Now I'm stuck with this junk, cause I can not sell it with a salvage title.. that's why they lied to me in the first place.. they know that brings down the price dramatically. They are robbers and should lose everything.
I called Advanced Auto Repair in the first place because we're new to the area and was looking for a trustworthy auto repair shop and they did not disappoint. They squeezed me in at the last second on a Saturday to take a look at my brakes and was expecting to get the car back later the following week. They called me back the same day and surprised me saying it was ready to go and charged me much less than I expected but also less than they quoted. I have to commute to Grafton for school and work and also have a big surgery coming up for my dog that involves tons of appointments in Grafton and was worried about not having a car to get her there. Super friendly employees, dependable, great folks. Will definitely take our cars back in the future!
Rob is the best and most honest mechanic / repair shop owner I’ve ever come across in 30 years. Takes care of my Audi, BMW, & Ford. Never tried to stiff me on parts or labor. Always quoted me lower than anybody else & always got the job done properly.
Many times I didn’t know what was wrong with my vehicle, I thought it was something serious and he could’ve said 1000$ Or more and I would’ve paid it , but it turns out to be only 200$.
For this reason I give 5 stars & bring my whole family to this shop. One time he told me it would take 30 minutes to do an oil change and it took 45 minutes so he didn’t even charge me for it.
That’s the type of guy you’re dealing with when you bring your vehicle in. Honest, hardworking, respectful, and just a genuinely good guy.
This place does a really great job. Very friendly and reasonable prices. I have purchased two cars from the dealership side of the business and have had a few things repaired here. I only have good things to say.
Best auto shop I've been to yet. Everyone is super friendly but also, and more importantly honest. They do honest work at reasonable (amazing) prices and are truly a needle in a haystack. Not taking my business anywhere else but here and neither should you!
I had a great experience here recently! My car was leaking transmission fluid and they got me in on the same day I called them even though they were already really busy that day. The person at the front desk was friendly and knowledgeable. I would definitely come back here.
My name is alex. I have been taking my 2010 Mazda6 here for i think over a year now. I am very happy with their professionalism, their prices are reasonable, and they do quality work. I definitely reccomend them and well continue to god there for my auto needs.
Very respectable people, Personable with reasonable prices! I’ve been taking my car here since the first time I stopped in for a repair and inspection, now I haven’t left. They were quick, they communicated everything they were doing and my car is always done in a timely manner . They treat their people well! HIGHLY recommend.
Went in to get my yearly inspection and was greeted by, by far, the nicest most engaging person that I've ever experienced in a mechanic shop, by far. He said he was covering the front desk that day and normally has a different role, but he is an all star and in the future they will be getting 100% of my auto business as a result of him.
We were on vacation and our AC stopped working. I was able to schedule an appointment immediately at Advanced Auto Repair, and they did a quick flush and refresh of the system, which fixed the problem. They even injected dye into it so that we could tell if there was a leak if it stopped working again. Friendly, fast service, and reasonable prices. I definitely recommend them.
Dealer ready to charge me 3,000 in work. Had my truck here for 10 minutes and the found whole in frame making truck no good. Advance could have charged me anyway but they took the honest path. That's all I want. Honest good work. The mechanics know there stuff and do the best work I have seen. Best place in MA. Gives these guys a try. They very bissy tho. Call ahead. That's what happen when you do good/honest work.
Blake from Advanced Auto Repair has been working on my two Toyota vehicles for over two years now and I couldn't be happier! I used to take my automobiles to the dealership to be fixed beforehand, but that was a big mistake! The air conditioning in my vehicle never worked correctly when the dealership was supposedly fixing my car. I would barely get by a summer before I needed new refrigerant or a new front and rear connectors to the condenser coils. However, ever since I have been going to Advanced Auto Repair, my air conditioning has NEVER worked better!! You will find that Advanced Auto Repair will always give you great advice, great estimates that are very competitive, and never do any unnecessary work!! I couldn't be happier with the service I get from them and expect to use them for all my automobile repairs for many years to come!!
LIFESAVERS!! My new Wrangler needed a last-second oil change that my dealership could not perform. I swung by on a whim and asked Blake if there was any day/time he could get me in within next 24-48 hours to appease my concern. "We'll get you in right now." WOW! Even with a busy Friday ahead of them, they accommodated me and made every effort to get me in and out with the utmost service. I had been going there before with my old Wrangler and their work was always exemplary and affordable. Their owner even took the time to get to know me and talk shop for a few. Very professional and down-to-earth team. 10/10 HIGHLY RECOMMEND for all vehicle needs!!! -Bryan H
My husband and I have lived in town for about a year and are so happy to have found advanced auto. They’ve been super helpful with everything from brakes to oil changes. They are honest and always super helpful and friendly! Would highly recommend them!
Car shopping can be stressful, but not here. I saw an SUV posted online and was able to test drive it within the hour and take care of everything that afternoon. Ben and Scott made the whole process easy. Great team and service, wouldn't waste time going anywhere else.
By far the easiest,no pressure,honest car buying experience ive had. George,Scott,Alex, and mechanics were polite and treated my mother with respect while she picked out and test drove vehicles. Scott is one of the most honest, professional car salesman I've had the pleasure to do business with. Customers for life!! Thank you all for helping make my mothers Xmas gift perfect!!
I couldn't be happier with the service provided by these guys! I've purchased 2 cars from Advanced Auto Sales and Repair and both are reliable, great condition, and exactly the price my family and I could afford. I felt the need to write this review because I stopped in a few days ago (unannonced) because my car was making a horrendous noise that morning. They didn't turn me away fixed the problem with no games or gimmicks and at an affordable price. It's a great feeling to have good people behind your car. Highly recommend!
George, Alex and the team of mechanics here at Advanced Auto are fair and reasonable. I have had all my cars serviced here for the last few years and have ALWAYS come away happy. The job is done right the first time! Although initially I shopped around for prices, no longer, they do the job at the best price and are trustworthy.
I purchased a 2008 Toyota Prius here. Love the car, had a good buying experience. Come to find out the tire pressure sensor is broken. Okay, I am a little annoyed but it's only $150 bucks. Then I get a flat tire. Not only do I have the wrong spare tire in my car, I don't have the lug nuts for it. So I am screwed and instead of an easy do it yourself tire replacement, I am out $700 bucks for a tow, new tire, and new lug nuts. BE CAREFUL BUYING FROM HERE!!!!! MAKE SURE THEY GIVE YOU EVERYTHING!!! Do not know what happened to the spare tire and lug nuts that were supposed to be in my car but I did not receive them. Will not be doing business with these people again.
The Mechanics at Advanced Auto Sales & Repair saved my Subaru!! I made the mistake of buying my 05 Outback from someone else. 6 months after purchasing my Outback the head gasket blew. When the dealer I purchased it from would not help me one bit I was lucky enough to find George and Alex at Advanced. They were the only shop willing to diagnose my issues without a fee. Having to pinch every penny possible I made many calls to get other quotes for the work unnecessarily as no one was near Advanced. George gave me a 6 month warranty on the work they did so when an engine light came on 5 months and 25 days after getting the job done I went running back. Once again George and Alex could not have been more helpful. They said they’d take the car and figure things out while I was away for the weekend with my family and they would be in touch to let me know what if anything needed to be done. I’ll admit I was nervous as the person I bought the car from lied to me and I’ve had bad experiences dealing with car issues in the past. I got back from my vacation to find out that the light that came on was indicating a cylinder misfire that went away after the gentlemen at Advanced changed out a sparkplug for me free of charge…. And anyone that has a Subaru with the 2.5 L engine like mine knows it’s not as easy as it sounds to replace a spark plug!! Long story short Advanced Auto Sales and Repair saved me. George, Alex and their mechanics are amazing. I hope to have my Subaru for a few more years but I will be buying my next vehicle from these gentlemen.
My wife and I recently moved to the area and needs a car. We did our research and went to advanced. George and Alex were very kind, low pressure, and extremely helpful in buying a new car. They helped with paperwork. There were some minor electrical issues after we bought the car, but they were really helpful and fixed them free of cost. Very happy with them.
My wife and I are very pleased with the two brothers who run this shop.
We have been bringing our cars to them for a couple of years now to get our oil changed and like my wife told the guy sitting next to her at honey dew the price is as advertised... there are no hidden " environmental " fees. I like the fact that when you bring your car in for an oil change they don't come back with a made up laundry list of repairs that you need to do right away... like some other places do.
80 John L Dietsch Blvd, North Attleborough, MATruck repair shop
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