NAPA Auto Parts - Salisbury Automotive in
Salisbury (MD)

Sold me the wrong size battery for my car even after I went into the store and gave them my year make and model and even engine information. Got home and realized it was to big so couldn’t use it. Ended up going to dealership where I bought my car originally and bought battery from them. Returned the battery this morning now waiting for refund for the core and battery return. Wonder how long they will take to give me my money back.

Very helpful and friendly people good prices and they know you and your car so they know how to get the right parts

Great service and knowledgeable staff.

To me this is a higher quality auto parts store and they do machine shop work too . Great place.

Awesome service! I came to pick up an order and the staff was friendly and accommodating.

A great place to do business with great prices and all counter personnel are very helpful will do what they have to do to get you up and running again

Large parts selection. Knowledgeable and helpful staff.

Take a brake line to NAPA to get a replacement. Salesman stated no problem out shop can have a new one bent just like the old one today. We will call you when it is done. No call as of 4:52pm. I called and they said oh sorry the shop got backed up. It will be done tomorrow. NAPA does it again. If your not one of the regulars, they definitely treat you differently.

Very helpful. Great AAA discount on parts. My 1st to go to.

Quality products. Deliver if needed. Wheelchair access. I recommend

The clerk waited on me so quickly And got the part I need. I'll go back again

They lost my dowel pins and then wouldn’t help when I called them. The guy wouldn’t even let me finish my sentence. Never going back

Staff are always helpful! Great store !

My daughter works in the office here so it was her that was there and not me.

Head salesman was unquestionably someone who knew his parts. For what they stock, this place is a swell alternative to the big box stores, I.e. AutoZone/advance auto. I personally can't stand AutoZone because they hire just about anybody! People who have no experience or parts knowledge whatsoever. So yes, I'd go to them to avoid the zombie type service you get at AutoZone.

Phillip went above and beyond to help me. The customer service was amazing! Thank you so much!

The staff was knowledgeable and friendly. The part I needed was not in stock but they ordered it and I had it the next day.

Always very helpful. I am there quite frequently and they address you by name. Made me feel good that do know who I am and what my needs for the vehicle I am are. If I have a question about my vehicle they have no problem calling the mechanic so I do what I need. Thank you guys!!

They had the parts that I was looking for and at a reasonable price. Excellent customer service.

Allways got what i need and the staff i awesome and knowledgeable !!!

Great customer service!! Friendly and helpful.

I have always been satisfied with knowledge and inventory at NAPA, the workers are very professional, and helpful.

Great service and fair prices. Superb parts.

Friendly staff and that go above and beyond to get you what you need. My grand father shopped at Roland street for 50 years

Mr. Hutley found what he was looking for at $60.00 less at another local establishment!

Helpful staff. Not the easiest place to find though.

Took a while to search for what I was looking for, otherwise helpful