Easton Auto Care, LLC in
Easton (MD)

The brakes on our truck lost all compression/power and became quite a dangerous situation that I had use the emergency break to stop. We are from PA and needed some assistance. Turns out that the business who did the breaks on the truck put the hydraulic hose on backwards and it burned a hole in the hose causing the break fluid to leak out. Called Easton Auto Care and Kristin and the technician got us in. Very empathetic to our situation. Thank you guys so much for allowing our vacation not to skip a beat! 10 stars if I could !

Incredible group of people who do great quality work, along with customer service that literally no one in the area can compete with. Everything was affordable and they went above and beyond to help me and my family after my truck broke down.

This was my first time using Easton Auto Care. I had a repair order from the state that was time sensitive. The folks at Easton Auto were very friendly and eager to help out. I explained my issue and they took care of it right away. Before I knew it, my issue was resolved, and I was on my way. Thank you all very much, I will be back again.

Most incredible customer service experience I have had in years. Accommodated my urgent tire need by greeting me with a smile at the appointment time and finishing the job within a half hour! All with the most pleasant attention to the customer. I must add that the same on-site customer service person showed the same incredible care in providing service to a non-English speaking person who needed tires. She somehow learned what he needed and scheduled an appointment for service, all with not speaking his language!

My check engine light came on last Monday and I took my Jeep Wtangler to Easton Auto Care . They diagnosed the problem right away , gave me an estimate and fixed it for me. In no time at all I was back on the road. I highly recommend Easton Auto Care.

Jennifer and Kristen were awesome. Went above and beyond to ensure I got as good a deal as i could with the damage I had on my vehicle. Techs also went above and beyond expectations. Highly recommended by me!

Took my old truck there to get it running better, great service, honest diagnosis, affordable, quick turnaround, truck runs great now !!!!

The pros at Easton Auto care get an A plus from me on customer service, mechanical knowledge, honesty and very competitive pricing. From making my appointment to driving away with a completed repair to my vehicle I have confidence that I’m getting great service that the professionals at Easton Auto Care will stand behind.

I couldn’t be happier with my experience here today. Something as simple as getting new tires somehow isn’t simple anymore these days. Unless you get lucky like I did and find a shop like this. They accommodated my needs, gave me options and took their time to answer any questions and concerns. I’m not the kind of person that writes reviews, but I felt my service today warranted a sincere thank you.

Tony and his staff are fantastic from scheduling to repairs. I have taken my vehicles here for many years and always will. They keep an open line of communication and you are never left in the dark on the status of your vehicle. The repairs are always done in a timely manner and your vehicle is always treated as if it were their own. They do a tremendous job and I have never had a negative experience.

I had a problem with my truck steering. Big dealer wanted a arm and leg to just look at it. Called my friend James who works here said bring it to me. Took it to him found the problem , ordered the parts. Took it back all fixed for a whole let less. Everyone was as nice as they could be. Highly recommended this business.

Took my car in for state inspection. They scratched my rims and refused to compensate or repair the damage. Used to think they were honest but will never have work done here again And if you notice the owner will only comment on the good reviews not addressing the complaints. Lack of accountability seems to be a theme. Absolutely lying in your response. I wasn't sending picture of previous damage, i sent pics of the damage i noticed right after picking it up. The car had been in an accident 2 years ago with minor damage done to the rear corner panel, which had been repaired. I didn't complain about the body of the car. I was very aware of the car's history and what had been done. I had several things completed by the dealership before purchasing the vehicle so i was very aware of every scratch and imperfection on the car. Those rims were not scratched before taking it to your shop. Perhaps the damage was done in your parking lot where i needed to keep my car for 3 days before i was able to pick it up. I wasn't worried about the stone chip i was questioning the scratches in the center of the rim. The fact you lied in your response is more evidence of your character.

They have very friendly staff and they seem to be very knowledgeable! They were able to repair my air conditioning faster than I anticipated! I'm sure happy that I didn't have to do it!! For anyone in the Easton Maryland area looking for an Auto Repair Shop, give them a try!!

Such fast and friendly service. My car was fixed very quickly and they called me each step of the way with updates. I'm so thankful and my vehicle is running better than ever.

Tony, Shaini and staff have always gone above and beyond to accommodate my auto care. They are very friendly, knowledgeable, trust worthy and cost efficient. He replaced my whole engine in a very timely manner. I've been very pleased with their service.

I called several other shops first thing this morning to get an alignment done today which I know was probably a crazy ask last minute but when I finally got to Easton Auto Care they fit me right in! They were super nice, the process went really smooth and the price was super reasonable. I haven't had the best experience with shops recently so I wasn't looking forward to taking my car somewhere but I would absolutely go back there for any future needs.

Had quite a bit of work done on my truck. These folks were reliable, had great communication with us about the work, very fast in and out. Did a trial run with my wife’s truck before having the major work done on mine. They found some pretty bad issues with her tires that another shop didn’t even mention the day before. Had also just had my plugs replaced at another shop and truck kept stuttering. They checked and found a broken plug that the other guys had just put in. We have most definitely found our new mechanics! Huge thanks to Tony, Matt and the whole crew at Easton Auto Care!

My wife and I were traveling from Baltimore to Salisbury from a medical appointment when the vehicle's fan belt broke in Easton. Calling Easton Auto Care, they informed me that they were extremely busy but might possibly be able to work it in. We coasted the vehicle into their parking lot. They not only worked us in but had us in and out in less than an hour with a general safety inspection of the engine on top of that! I held my breath but the bill was extremely reasonable. These folks exemplify customer service at it's finest. They exceeded our expectations! It is encouraging to see that honest, hardworking, polite, courteous local businesses still do exist. AND what an impeccably clean customer restroom! I'm very thankful that Easton Auto Care was there for us when we needed emergency assistance the most and that we received care and empathy that made the entire traumatic experience so much better. Thank you again, Easton Auto Care!

I highly recommend Easton Auto Care! They are friendly, knowledgeable, timely and fair priced. My car broke down after I limped it into their parking lot shortly before close. The very next morning they had diagnosed the issue (alternator), called me to authorize the repairs and had it back on the road the same day. They also handled an issue with a backing plate for the brakes on my wife's car - gave multiple options to address it and then quickly ordered the part and completed the repair. Awesome people, excellent service!

5 stars because there isn't a 10 star option which is what Easton Auto Care really deserves!! In the middle of farmland halfway from home to our vacation in Ocean City, MD, the dreaded flashing engine light comes on... that's the bad one. We limped into Easton, MD around 4 pm looking for an auto repair shop that could help us. Two shops were booked but one shop recommended we go to Eastern Auto Care because the owner, Tony Long, is a great mechanic who knows his stuff. We took their recommendation, arriving at Eastern Auto Care at 4:45 right when they were closing shop (5pm). After listening to our saga about our vacation in OC to celebrate my wife's birthday, Tony offered to bring our car into the shop (keeping his staff past closing) and do what he could to get us back on the road. Luckily, Tony is a Master mechanic who is experienced working this particular systemic Honda engine problem. After determining the problem and recommending a temporary fix Tony called my regular mechanic in VA to discuss his findings and recommendations. My mechanic agreed with everything Tony recommended. My wife and I were relieved after hearing that news. Tony's technician completed the repairs and we were back on the road to OC. Our stop at Eastern Auto Care was a blessing. There are still friendly, honest and compassionate people ready to help when they can. Lastly, my wife told me to include the fact that the customer bathroom was spotless.

Always great experiences here. Tony truly knows his stuff and I completely trust his guidance with my vehicles. He's the first guy I call when I need automotive work done. Prices are reasonable and it's done quickly.

Although not my usual auto center, I took a chance because they had good reviews. I was not disappointed. I had a check engine light. An auto store stated it was an O2 sensor. So I bought the parts. and requested a quote online. Tony called within the hour and tried to work around my schedule. I could drop after hours. Then he called to confirm the problem and even reminded me of the oil change and wipers that I had forgotten. The prices were reasonable and they didnt do anything without my consent. This is one very satisfied customer. A week later the office did a follow up call to see if everything was running smooth and if I was satisfied. You diffiently have a customer for life

I had to buy a used car quickly because my last car was totaled (I hit a deer). It was stressful having to buy a car under pressure, but overall this ended up being a great experience. The owner of Easton put me at ease and I got my new-to-me suburu at a good price. He was transparent and extremely helpful. I would highly recommend coming here!

Great work at a great price. Super clean shop and professional crew manning it. Very much in consideration for all my vehicles after the work they performed for me recently. Update: 2nd vehicle entrusted to this great crew and once again fantastic work! Very happy camper!

Great so far! When other mechanics in town recommend the same place when they were too bust to help me, that says something. Completely went through my Dad's 98 Nissan PU and changed all fluids, replaced shocks, exhaust system, complete tune-up etc. 4 pages of items. Only drove it a few miles so far but it ran and felt like new. They even called me a week later to make sure everything was working ok. Seemed like a 5 star performance to me!

I called to get my niece's car looked at that she had just bought out of state. April got us in very quickly and was very efficient and friendly with all that would need to be done. They addressed the issues and we had her car back on the road the next day all at a affordable rate!! Absolutely quality customer service from April!! She even called a few days after to follow up to make sure everything was running good!! I highly recommend Easton Auto Care!!

I can't say enough about this business. Tony services our 4 vehicles and my mom's as well. He is very thorough. He has always told us to bring our cars in the same day we called and his prices are very reasonable. They are very honest and do not try to up sale you. Love his front desk staff, Barbie