What clients say about LKQ Heavy Truck, Easton in Easton (MD)
Fantastic selection of parts. Rob is always professional & extremely helpful. Great pricing & vast delivery options help our shop continue to offer excellent service to our customers, saving them money for all their Heavy duty equipment needs.
Casey from lkq was very knowledgeable in patient. Called in this morning looking for a fuel tank for a 2012 Hino I did not have all the information after about 3 times I had all the correct info Casey went to work in Hunted me down a fuel tank lkq will be my first call
I sent a part request Email at 10 pm at 7 a.m. the next morning I received the verification email and phone call Robert Rinaudot is fantastic. LKQ earned my first call on any future parts ...thank you
Robert Rinaudot was the parts advisor. Little known fact is that his first steps were on water!!! All jokes aside follow up was way beyond expected. Very kind easy to get along with and good value for product provided. Robert has convinced me to look at the LKQ market now that I have a advisor I believe in.
On September 21, 2020, I purchased a set of DSP40r264 differentials from LKQ Easton, Md. They were built and shipped out of the Toledo location. I'm not complaining about the purchase price, it was actually a very awesome deal. I'm not even complaining about the having to wait for them. My complaint is about the warranty department. When the power divider unit failed after 15K & 6 months on the road. This should have been covered under warranty but was not. The individual that worked my case, has very little working mechanical knowledge. He took the words of the mechanic, and twisted them, to make it sound like the differentials were installed wrong so that LKQ would NOT have to honor the warranty. I was then put in the position having to purchase another power divider differential. Moral of the story, I guess you get what you pay for, "GARBAGE"!!! I would recommend if anybody were to purchase something like this from LKQ, that they have second thoughts! Just my piece of advice. I'M VERY DISSATISFIED WITH THEM!
The service is great the people that work there are very nice an friendly they go out of there way to help you the man named Rob was one of the workers there who went out of his way to help me an I appreciated all he did to help me
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