I’ve had 2 out of the 4 hubcaps come off of my truck while driving in a 2 month time span and the sales representative is telling me there is nothing they can do to accommodate me for my loss of misplaced hubcaps I would not recommend shopping here horrible conflict resolution
It’s great to have a local favorite back in business!Was looking for a replacement rim for my daughter’s Nissan brought two plus tires.Couldn’t bear the deal!I definitely recommend the shop.
This review will be also sent to the Company.
Great customer service and delivery was right on time as estimated. I was sold a used rim and charged DOUBLE the cost of a new one. The rim came with a total receipt of $170 including shipping and I was charges at the store $304 in CASH. The store is having hard time with the business apparently and they are only opened on appointment. I was lucky that other customers were there so i was able to order the rim for my Madza 3. I will write to the headquarter as well with all details and photos of the purchases receipts and see if they will correct what i want to believe it was a honest mistake.
Traveled an hour in the rain to make a purchase with Hubcap Heaven… only to find out they were closed (even though their business page on Google says “Open”). I’m done… drove the hour back home and planning to order parts online somewhere else.
So far so good. I understand TJ is the man to get stuff done. Took my daughters wheel down to be repaired. Had 2 cracks in the wheel itself. TJ said no problem. We will see.
One of my son's referred me to Hubcaps Heaven to get 2 hubcaps for my car. I visited the place. They did have what I was looking for, however they were low and had to order more. The salesperson TJ was very nice and professional. He ordered more of what I needed and called me when they came in. They were very reasonable also. I had searched several places and online and found none as reasonable as theirs. I would refer them to anyone and also go back myself.
Great group of guys here with even better service. Price to get my rim repaired was more than fair. They also have a great selection of rims if you are look for an upgrade. Horrible parking and location, but I'm not blaming them for that. Hell of a job guys!
Needed a spare rim for an altima. Thought they would have to order it but after he checked his stock had the actual wheel for that vehicle. Mounted tire quickly. No issues.
I've a vintage BMW w/original alloy rims.
This was the only place that had them. Instead of rakeing me over the coals, I was advised to have one reconditioned at a fraction of the price. And have done the same more than once. There's no doubt I will continue to bring them my business moving forward. (In my fast car)
I went to get my rim replaced, when I arrived, the front was covered in hubcaps, I went inside and a nice lady waited on me and told me to take my car around the back, this is where everything goes downhill, there is NOWHERE to sit and wait for your car to be worked on unless you don't mind sitting on some dirty steps or some kind of huge box sitting in front of their (hubcap heavens) back door. the first guy was fixing the car of a gentleman ahead of me, who told me that he wished he'd taken his car elsewhere for the installation of his rims. This guy did not know what he was doing, so thank God another guy drove up and took over and finished the other guy's car and mine's. He did a great job, but I do strongly suggest that hubcap heaven provide a waiting area for its customers.
If I could give them zero stars I would. Went there 2months ago to buy a new rim and they suggested I change all my tires as well so they sold be a set of somewhat new tires. Now I just got a hole in one of my tires so I decided to buy a new one only to find out they sold me the wrong tires for my car just cause “it fit” now no certified auto shop would sell or fit me a new tire cause it’s not the right tires for my car in the first place. I went back there today only for the lady to tell me she can’t do anything about it, they clearly don’t know as much about tires as they claim and I just wasted my money with them cause now I’m gonna have to buy a whole new set of tires. Don’t go there else they would take advantage of you
Really helpful, tons of selection or will order if necessary. My rim needed to be ordered and it came in quickly, just as promised. Saved me a lot of money. Will use again in the future if needed.
This place is amazing. I desparely needed my hubcap replaced or fixed and I was in a time crunch. My car was a 2019 rental and they didn’t have the exact hubcap at the store but they were able to fix the damage. For a rush job the price was amazing and the service was even better. I 100% recommend this place.
Great Team to work with, professionals that are friendly and courteous. Order discontinued Cap for rim's, attendant took the time to come out and make sure they fit.
Educated me about locks, and even told me that they could make caps as long as I had just one for a mold...
Most of all down to earth folks...
That smile and make you feel glad to give them your money...
I found this place in an emergency. I must say it's a very small location tucked away in the city off a very busy road. My experience was awesome! Even though I have an older vehicle and was in a situation that did not seem to have a positive viable outcome, Mike figured out a way to make it happen, and I couldn't be happier! K was my initial contact and she's a beautiful soul! Absolutely wonderful prices and just good people! I will be doing any and all of my tire business with them moving forward.💯
Ordered a run here. They continually forgot to ship it to the tire place so I could have my tires replaced. I spoke with them 3 separate times to say I needed it delivered. Each time I called them, they said, “we thought you were going to pick it up.”
Horrible service. I will never do business with them again
Horrible experience!!! Dropped my wheels off to be fixed and refinished. I was advised they will be ready Thursday three days later, that week. I called Thursday to pick my wheels up, they stated we didn't start on them because one wheel could not be repaired. I was furious, because my car is sitting on jack stands, and no one could call me and fill me in. So I agreed to have three repaired and purchase a new one. They told me the wheel would be here Tuesday the next week. I call on that Tuesday to pick my wheel up. They said it was just delivered and need to be mounted it will be ready in 40 minutes. I get there an hour and a half later only to find out they have the wrong wheel. I'm fuming!!!! Others may have had a great experience coming here, but mine was horrible. There is no sense of urgency and some of the employees have terrible customer service. I should have trusted my better judgement when I walked in the door, and it look like Sandford and Son!!
Hubcap Heaven has an extensive inventory of hubcaps. I found inexpensive plastic hubcaps with stylish attitude. You can find vintage and new expensive rims as well. There is something for everyone. Employees are very helpful and knowledgeable.
Great customer service I had ordered a wheel for my car that was wrong I called the company the worker went out his way and brought me the right one very professional services I'm will keep doing business there for now own!
I recently bent my rim and was in need of a replcement. The folks here helped to find a rim and to keep it affordable. I'll definitely be back and look forward to giving them more business
Recently got my infiniti wheel refinished. These guys did a amazing job. Accidentally blamed them for changing tire but that was on me. Will be back again!
I RUN AN AUTO SHOP AND THESE GUYS ARE AWESOME, WHETHER ITS FROM THE 50'S OR TODAY THEY CAN FIND YOUR WHEEL 99% OF THE TIME. GREAT , GO TO WORK FOR YOU ATTITUDES, AND RETURN CALLS AS NEEDED. THANKS , DAMON
Went there after my wife ran into the curve and blew out one of her tires, bent her rim and cracked hub cap. They had everything we needed with the tire, rim and hub cap and all for a great price.
ANY ONE THINKING OF DOING BUSINESS WITH THIS PLACE PLEASE TAKE NOTE of this conversation exchange. To the Owner. I don''t understand how requesting contact information for the "mystery" company my cap was sent to is considered Harassment.... ALL PROFESSIONAL SHIPPING SERVICES PROVIDE TRACKING NUMBERS for parts ordered. This is done so the customer may track what they purchased. TJ I fear that you are in denial about this whole situation. You are shady. Point in question you swiped MY credit card and did not even id my child's father who could have been a thief. That was your first ILLEGAL MISTAKE! I will not speak on this situation any longer. You have a good day, and continue to be a poor owner to what once was a great business. I feel sorry for what ever happen to you to make you this way.
Great customer service, knowledgeable, and experts in the field. Quick service and they usually have what you need in stock. I've been here twice for hubcap replacement and the product was ready and available. They even put it on my car for me. I would recommend to anyone in the area looking for a hubcap replacement. They even sell rims for big trucks!
They really make your day some one stole oneOf my Escalade center Caps they had my part Price was jus right then they recommend safety locks they drill and put them on thanks Hubcap heaven
I went there for rims and they said I needed my whole front end done and were going to charge $2200. I took it to another shop where they said my front end was fine and I didn't need shocks on the back. In fact the only thing that was wrong was the front rims are bent. They tried to over charge me and wrote up repairs I didn't need. I will never take any of my vehicles there again. I had the worst experience there and I wouldn't recommend them to anyone.
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