What clients say about Wastler Auto Service and Tire Pros in Westminster (MD)
So I thought I had found a service center for my car and for my motor coach… but while having an inspection done on my coach, I was told I needed wiper blades and a battery. Strange being as they just inspected it about 4 months earlier and it sat at home, but I had no choice. When I went to pick it up I was charged $98.00 per wiper blade plus labor!!! I said something to the lady that this was not right. She would not look at me or say anything to me, she just processed my credit card. That said a lot in itself. Never go back.
If I could give zero stars would. I knew that mounting and balancing new tires I brought them does not make shops money. They tried to add on a couple hundred dollars to my bill. Claimed that my front brakes were not done correctly that a master mechanic did just a few months before visiting them with all new OEM parts from the dealership. They did not ask for approval to do the work and just did it and claimed they saved my life lol. Everything was super shady. My biggest concern is a tire shop messed with my front calipers a few months after getting that job done by a master mechanic I have known for 20 years with all factory OEM parts from the dealership and claimed they had the parts sitting around in the junk extra parts bin. I’m concerned what quality parts they put on my vehicle when everything was OEM “if” they are telling the truth. Either way, no one told me about it or asked if they could do it before they did the work. Then they tried to tell me I could not leave or they would revert the work trying to keep me hostage. I will never, ever go back to this shop. People Beware!!!
The staff was super friendly and very helpful. I've called a ton of places for an oil change on an f350 dually and no one business could accommodate my vehicle. Wastler was able to get me in and took care of my needs. I will be bringing my be back for future services.
I can not say enough about this business and it’s employees!!! They took me in at the last minute for an RV Inspection and were efficient and thorough! I felt very comfortable with the staff and when I called to check they were kind and happy to answer all of my questions. As a returning resident to Maryland after 8 years away I am so happy to find Wastler and I will use them for all my mechanical and tire needs in the future!!
I have used this company in prior years and all I can say is amazing. I wanted to have new rim put in my truck and they gave me price I was comfortable with. Dropped the truck off and they called me only a few hours afterwards at an even better price. They took great care of my truck and made sure everything was in working order. I 100% recommend this place for any and all tire services. Great hospitality and great customer service.
PJ was awesome to work with. They offered a courtesy shuttle home and picked me up when service was finished. I will definitely be using this shop from here on out
I needed tires after my previous set failed prematurely. Pj not only provided personal recommendations for a new set, but also helped submit a warranty claim for the old ones. Multiple emails and phone calls were sent to the manufacturer on my behalf. It was a clear reminder that the customer comes first at Wastlers and why I've been using them for 10+ years.
Brought my RV for oil change on time and PJ made sure there was no delay on service. He explained in details what charges to expect and the cost was acceptable. Waiting time was usual. Definitely will come back for the next one.
A huge thank you to Wastler Auto Service. My wife and I are new to Maryland. We were in the process of getting our Maryland driver's licenses and registrations and needed to have our camper inspected. Eddie our service advisor got us scheduled for 24 hours later. Our inspection was completed soon after. They were so accommodating and very easy to deal with. We would recommend Wastler Auto Service to anyone. I have already scheduled our F250 for its oil change. Thank you again!
very professional, very, very nice guys and very helpful as well; internet was down but they allowed me to take my RV even though they couldn't run my credit card until the next day
PJ and Eddie’s customer service was top notch. These guys got me taken care of quickly and smoothly with purchasing and installing (2) new box truck tires.
Had previously used this facility. Prices definitely higher than others. Long story. My pickup recently broke down with an electral problem. Had to have it towed to them. Big mistake. Have my vehicle for 3 days. No communication. I called. Was told I was next for repair. They were short on help. Closed on the weekend etc. Was towed there Wednesday. Great TV commercials tho.
As always, excellent, courteous, trustworthy and professional! They completed a MD State inspection on a car we bought to tow behind our motor home.
My wife and I highly recommend their services!
The nicest people. Our car tire was leaking air and we were on the way to a doctors appointment. They fit us right in and didn’t even charge us to put our spare on. Highly recommend!
You're guy PJ & Eddie are very good guy's! Very detailed and very professional! They made sure start to finish that everything was right and good to go! Tire guy did a good job and even loaded up my old tires for me! Dave hope you're doing well. I haven't seen you since we rode bikes with our old buddy Ronnie Carroll R.I.P. See you soon more tires on the way. Thanks Robert White
My niece needed an alignment on her car before we left for vacation and when I called, they could get us in the next day and be done the same day so she could have her car for work the next morning. Everyone I encountered and spoke to was nothing but kind, friendly, and informative. We live about 5 miles from this place so it was super convenient for us and we’re thankful to have received such great service.
Needed an alignment on a lifted truck. The tech called me after a test ride to ask what I was expecting. I’ve never had a tech call me to get my opinion before. They gave me a ride to work as well. When I picked up my truck very pleased. After I drive it I called to praise Mike. Thanks for taking care of my truck.
Needed new tires for my Tesla model 3 after hitting something in the road. So far so good. They were easy to reach and followed up very quickly with any questions. The tires appear to be installed well and the job was done relatively quickly. I would go back.
I dropped in because my check engine light came on. It was late in the day, so I left my car there and they gave me a loaner. I got a call the next morning with the diagnostic report and recommended repairs. Eddie, PJ, and owner Dave Wastler treated me like I was family. They even gave me a discount on the price I was quoted! Great people, great service. I highly recommend Wastler Auto Service!
40’ RV fifth wheel brake work.
Appointment was for Tuesday at 8. I had to drop it off. They didn’t work on it until Thursday. Short staffed. Parking and negotiating around the building is tight. There are a lot of old cars that should be removed to get more room. I had to move a stack of old tires to get the rv out when I picked it up. The work seems to have been done ok, I had asked for more pics and didn’t receive them. The staff was polite and good to work with.
PROS:Repair was done in a timely manner. The repair worked great. The brakes work as designed. People are friendly and helpful.
CONS: Had a 12in. Rubber brake line w/sensor replaced, oil change and fuel filters replaced. The cost was over $1300 dollars. I feel that was a ridiculous.
I was recommended this place by ANOTHER local tire shop. They said this place won’t damage aftermarket rims and they were right! They look amazing. They even loaded up the old rims and tires and strapped them down. I am very pleased. Thanks guys!
Great service and top notch customer service. Manager Steve is a very nice guy who ensures your work is done properly and in timely manner at most cost effective option. Highly recommended for anyone looking to get work done
2 Westmoreland St, Westminster, MDJunk removal service
1718 Old Liberty Rd, Westminster, MDTowing service
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