Rockdale Towing in
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Address:119 Bachmans Valley Rd, Westminster, MD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
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Services:Towing service
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Website:
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Zip Code:21158
Working Time and Location
What clients say about Rockdale Towing in Westminster (MD)
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They don’t inform you of where they take your car or any information about it. They took my car to a different location then where I was told in person and in writing, wouldn’t let me get my personal belongings, then was informed my car is no longer at any of their properties and I still can’t get my things. Some, not all of the workers were rude and unprofessional. Plain and simple they don’t care about you, they don’t care about your car, and they don’t care about your things. Just absolutely crazy to me that they won’t inform you about important information about your property. Very infuriating having called them numerous times and felt that after each call Im just being screwed over. Would give 0 stars if I could. What a shame
Jan 10, 2025 -
Called for a tow for my young daughter. I was given a 90 minute time frame. They were there in half that. The driver was quick, careful, friendly, and most importantly respectful. I will 100% use them again.
Jun 03, 2024 -
We have used Rockdale Towing twice. Once for a break down and today after an accident. On both occasions they arrived quickly, they were friendly and they towed each vehicle carefully to the location we requested. Would definitely call them again if needed.
Feb 15, 2024 -
Don't use this towing company. The staff and management are extremely rude and disrespectful. You have to make an appointment just to go to your own vehicle for your own property which is ridiculous.
Sep 26, 2023 -
Called them to tow my Single axle dump truck. They send a wrecker which is fine. I called because my engine was making a terrible noise after we had spend $15k on getting the cp4 fuel pump replaced. They towed my truck a couple miles. Dragging the front. They tore off my front tire and continued dragging the truck for another mile. They blamed me saying the bearings were bad. They completely ripped the brake rotor off the truck and snapped the rotor. The only part that still connected is where the bolts hold it to the wheel. The tire itself looks like it was drug for miles just in the outside. No where else. Which is what happened. The amount of weight on the outside of the tire forced this to snap off. Not the bearings. Then the owner Bruce, didn't even have the professionalism to call me. He waited 5 hours to let the repair shop know. My $1000 wheel was left on the side of the road. I had to go get it myself. Luckily it was there. The tow happened in the Morning. I was notified by entirely different company that my truck was damaged. Mind you, this happened a couple miles from my lot where the vehicle was picked up. Will never use them again. They are taking no blame.
Jun 13, 2023 -
My friend got her car towed but they damaged her car and didn’t get a refund and bad management
Sep 18, 2022 -
Great job from Rockdale towing excellent & friendly service extremely fast & reliable & very fairly priced would be my first choice/recommendation for Any further needs
Jul 08, 2022 -
Heavy bike, flat rear tire: they got there when they said they would, and we were back in the garage without ding or scratch right before the rain came pouring down. It was all good. Thanks again:)
Jun 13, 2022 -
Tech arrived on time promised. Very professional and well informed. Easily determined the problem and identified why the battery was drained. Charged the battery and recommended that I drive the vehicle for at least 30 to 45 minutes. I did so and have not experienced any further problems. It's not the 1st time that we have used Rockdale Towing & will do so in the future.
Dec 03, 2021 -
Driver showed up fairly quickly and had me rolling in less than an hour.
Oct 02, 2021 -
Broke a spring coil while driving in reisterstown, Dirk was there in no time to give my car and I a safe ride home.
Dec 08, 2020 -
When I went to pick up my personal items from my totaled car, the driver was very kind. I am seven months pregnant and just lost my mode of transportation and was visibly stressed. He was very understanding about how flustered I was. That being said, I spoke to Melissa the receptionist several times over the phone and she was incredibly rude, condescending and unprofessional each time. I have never been in an accident or had a car totaled so I had no idea the steps I had to take, and any question I asked felt like an inconvenience to her. My advice to Melissa, you work at a tow company. People who have to deal with this type of company are usually already having a bad day, don’t add to it with snarky remarks and a rude attitude.
May 16, 2020
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked