Cranberry Auto Service Center in
Westminster (MD)

Everyone here has always been super helpful and has gotten all the work ive needed done as quick as possible even the day before Thanksgiving. Called first thing and they were able to help me out before the end of the day. Never had any problems with going here.

Cranberry had replaced the catalytic converter and engine mount on our Mazda 3 to fix an engine noise problem. The engine noise returned due to parts failure. Cranberry repaired the car under warranty. No charge for parts or labor.

Leslie is always helpful and great fun to talk to. Everyone treats me respectfully and kind. Prices are always comparable and fair. They always manage to fit me in whenever I have a problem with my car. They are great!

What a great auto service place. I recently moved back to MD after living in WV forc15 years. I needed my car and trailer inspected. They got me in at the time I needed. Very friendly. Had to have bulb replaced on my trailer which they gladly did. Waiting area was pleasant too. I will be back.

Had a great experience again with my recent Service for my Motorhome. Price quoted was honored with no surprises. Leslie and everyone was great to work with. I highly recommend Cranberry Auto Service!

I just recently moved in town and in state! I had to get a state inspection in order to register my car and came here! Linsey is soo kind and helpful! Amazing customer service and a sweet genuine person. She helped me soo much and went above and beyond! The mechanics are also so kind and friendly and helpful! I know where I will go no if my car needs anything. Thank you so much Cranberry auto team!

Everyone was great and very accommodating. Had issues with two tires and they, without hesitation, put the truck on the lift and made the repairs. Highly recommend this place.

I needed to have my camper inspected, Cranberry Auto service Center got the camper inspected in one day at a responsible price, really appreciated it.

Moved here from Tennessee and was just not ready for the vehicle inspection Maryland requires. They helped me understand everything, explained all I needed to do and will definitely go back for all my auto needs.

Cranberry Auto Service is a great place for awesome service! As a newcomer to Maryland, this was my first time going to an auto repair shop and it was just for a vehicle inspection. The inspector was thorough and they had me done very fast. Leslie even told me to come back after I went to the BMV to get my Disabled Veteran plates on, as my front bumper had no holes for a plate, being from a different state. I went back and she went and got a worker to come out and install them. He was very friendly and did a nice job for me. I will be going back for my next vehicle maintenance.

Always great service! Friendly technicians and a lovely front desk staff! Best place to get my car fixed

My car needed 5 things for scheduled maintenance. I called and asked if they could take care of all five things. They said yes and offered me a Wednesday appointment at 1 pm. I checked to make sure all the things could be done in time for them to close at 5:30 and they said no problem. I bring my car in and two hours later at given a list of “recommended services” totaling over $2k, none of which were my scheduled maintenance. I ask again about the scheduled maintenance and they tell me they don’t have the fluid for one of the flushes and can’t do that. I ask them to start on the scheduled maintenance. I asked them why my shocks and struts are recommended to be replaced and receive an answer if “because the age of your car” which I am told by a friend is BS. Stocks and structs are to be replaced when they make noise. By 4:30 they tell me my car is undrivable and they need to diagnose the problem. After being there from 1-5:30 I had to uber home. They told me they’d call in the morning. At 2 pm the following day I’m told I need a new turbocharger and my warranty needs to conduct an inspection but they are closed until Monday. On Monday I’m told they missed the inspection appointment and have to wait until Tuesday. Wednesday I’m told it’s probably going to take until Monday. The first day, they estimated a day and a half to replace the turbocharger and now I’m being told three and a half days. When I ask for updates Leslie gives me attitude because I am asking questions. I did end up with my car back that Friday, but without one of the fluid flushes for my scheduled maintenance done. Also I was charged two hours of diagnostics and my warranty company said they’d only pay for one because the National Labor Standards state that the test that they run takes one hour not two. No one could explain to me why I was being charged for two hours. The communication was horrible and the service was horrible. I honestly feel like after over $4k work done on my car, my car drives worse than before. I can’t believe this place has so many positive reviews. This place is literally the stereotype mechanic that quotes for unneeded services and doesn’t do what you ask them for. Maybe if I was a man they would have treated me better.

I used this company after receiving an advertisement in the mail, they were close to where we live and figured I would give them a shot. We were not disappointed! So happy to have found your little shop and used you for our work we needed done on my wife's 2008 CRV in order to pass emissions testing. Thank you again for your excellent customer service and affordable repair work that was completely quickly and effectively!

Great service and a fair price. Shop communication was outstanding. Would gladly have them provide serve to any of my vehicles. RV modifications were completed as requested without a problem. Great work!

Excellent service from the front office girl Leslie to the mechanic/owner Nathan who worked diligently to correct issues with car. Very reasonable in price. Wonderful experience and car running great pricing very reasonable better than going to dealership. Nathan took us to mall while he had the car. Thanks

We've used Cranberry Auto many times over the years. They have always done an excellent job. Great to work with.

Moved to the area recently and needed a mechanic for a favorite old car. I do a lot of my own maintenance and depend on mechanics for the tough stuff. Did a bit of research and because of other reviews and the fact the are a local, family business, I decided to use Cranberry! I always worry about value and knowing just enough about maintenance, I felt I could judge the service I requested. I was pleasantly surprised with the bill for services and tickled with the outcome. My 2002 Audi TT runs fantastic. Nathan left no evidence of the repair keeping the car spotless both under the hood and the surrounding exterior. I appreciate the care and concern! I found my new mechanic!

This staff are wonderful to work with and very helpful. The work done to my car was done in a very timely manner and I Received consistent communication regarding my appointment before and during my service. I highly recommend for various car service needs.

Very bad experience. I called the facility around 12 pm for a state inspection for my car and they said their technicians are going for lunch and return by 2 pm so I scheduled it for 2 pm. They took almost 2 hours to find out that lot of repairs on my car and the passing of the inspection can be done only after repairs of the car costs around $2,044. I paid 95 dollars a to diagonize the issue. The renewal of the car registration is still under blues. The lady at the front desk was nice and customer service oriented. I will never visit the facility again.

Friendly, honest people that actually have the customer’s best interest in mind. The receptionist was lovely, and the guy who did our inspection (on a very old car that we knew was in rough shape and had low expectations going in) was as honest and straightforward as they come. We asked for an oil change and repairs estimate to get it to pass, but they called us up to tell us that the problems were worse than we thought and the repairs would be beyond the value of the car so they wanted to check with us before proceeding with the oil change so as not to waste our money in case we decided it wasn’t worth it to us to fix it up. They didn’t have to do that, but it was really thoughtful and we did in fact decline the oil change and we went right out that day and bought a new vehicle. We were way overdue anyway, this was just the final push we needed to go through with it. Anything we need in the future we’ll be coming to them for sure, but if you’re wondering if you should trust them, DO IT. PS - the previous owner did the horrible “repairs” I swear it wasn’t us, we just purchased REALLY rushed and carelessly a couple years ago and noticed everything after it was too late lol.

For being a chick, I can’t complain. The receptionist is exceptional on following up, producing quotes, communicating with mechanics and truthfully with clients. I’ve always been able to chat with a mechanic if I have questions, and they’ve always been straight up and honest. Just a good auto shop, like them old days ☺️

I’ve had really good experiences at Cranberry Auto that felt personalized and not of a generic auto shop. The quotes I received there have been fair and the work gets done on a timely manner. Overall, the staff are super friendly, courteous, helpful and reliable. I highly recommend bringing your car(s) there!

I've been using Cranberry Auto since we moved to Westminster last year. They did state inspections on our two vehicles and our camper. Just had my oil changed and my tires rotated on my truck. Great service and reasonable prices! I recommend them wholeheartedly!

Called to get an appointment for an oil change and they were able to get me in within a few days. Took the car in a little early, and they helped me right away, and had the car done in an hour or so. Very nice people, and very communicative. Will definitely be back for future services.

The staff at Cranberry were very kind and honest. They did such a good job recharging my A/C at a great price. One of the mechanics even noticed my tire pressure was low, and found a nail in my tire! They were kind enough to repair that as well. Definitely recommend this auto shop.

Got our Saab inspected here. They were flexible when we needed to change the appointment time. Inspection took less than an hour and was as honest as can be. Would definitely recommend 👌

What's better than finding a great mechanic? How about a great HONEST mechanic? Better still, how about a great honest mechanic who loves what he does and takes pride in his work? That's what you'll get at Cranberry Auto Service Center with Nathan and Patrick. Both are as knowledgeable, helpful, friendly, and trustworthy as hot August days are long. When I was new to the area I had no one to follow me to their shop to drop my car off for repair, but no problem for these guys! Patrick drove me back home and later, when the car was ready, he came back and picked me up! Talk about full service! They don't overcharge for services and they absolutely NEVER try to get you to agree to unnecessary repairs. The couple of times I've been there and the required work has been completed Nathan has told me of something I may want to keep an eye on "down the road" but has never blown it out of proportion or stressed an urgency to it. As a customer I appreciate that. That's the way this shop is run, with integrity top to bottom. With service that is quick, thorough, fairly priced, and performed by truly honest mechanics, I can't reccomend Cranberry Auto Service Center highly enough. 5 stars in every category of performance!