Outstanding customer service from start to finish. Complete repaint of vehicle is flawless. 25 year old vehicle looks like the day we drove it off the lot. Highly recommend. Thank you CBW.
Great price, great service, great quality. I brought in a bumper and hood that I needed painted and they were able to get me a quote and appointment super quickly, they were able to match the color perfectly to my old parts without me even leaving the car there. My phone number wasn’t properly in their system so they did everything in their power to reach me. I would recommend this place to anybody who needs body work done on their vehicle!
They just repaired my 2009 GMC Sierra. They did an excellent job. The replaced my fender, bumper, headlights, painted trim ,and the supports the held the radiator , fender and other parts. It was almost a total loss,but they kept the cost down enough for the insurance not to total it, because I wanted to keep it, because of the low mileage,and I just had the transmission rebuilt last year. It looks as good as the day I bought it. They did it in a timely matter, especially considering this was right after the snow storm. A very friendly staff. They weren't my first choice. The other place (part of a chain) was to swamped to even take it. They will be my first choice from now on ! Thank you Calvert Auto Body
Bad customer service. Little to none respect for customers. And seem like they don’t even care for a one star bad review either. Good luck with business. They need that.
I have dealt with Calvert Body Works for over 30 years now. Unfortunately we all have accidents in life and they have always been extremely helpful when I have had one. I wouldn’t go anywhere else in Calvert County to get my vehicle fixed.
I have never left a bad review before, but I will say my experience here was disappointing. My car was towed here after an accident where the windshield was shattered and most of the front end had to be replaced.
I wasn’t fond of the communication that had taken place over the 5 weeks my car was here, but that is not my gripe.
When my car was ready for pickup, externally it looked great- Intact windshield and my front end was beautiful. Upon opening the drivers side door to inspect the inside, I immediately noticed a dime size piece of glass sitting in my center console. I then thought to check my seat because the windshield majority shattered on the drivers side. My seat was full of glass shards all the way along the seem where the leather meets the cloth fabric. My dashboard was glittering with glass shards. Being that the windshield shattered, it seemed crazy to me that my car wasn’t detailed or barely even vacuumed, only the larger pieces had been removed. I went back inside and inquired about why there would still be so much glass in my car and they apologized and had me pull my car around. A teenager (who was perfectly kind) with a shop vac was the resolution. After his attempts to clear the glass on the drivers side, I then had to ask him to address the passenger side too. I didn’t take any pics of this initial glass because I was so shocked. After returning my rental car and further inspection, these pics were taken. Truly, the pictures don't do it justice. There was glass shards all throughout my car- whole dashboard, my defrost vents, my steering wheel, center console, both front seats, and the entire floor board in the back. Upon getting home that night, I had to pluck more glass out of my legs and fingers than I did from the original accident. This feels like bathing in fiberglass. As you can imagine, this was devastating. I declined their offer to “have them vacuum it out again” and had my car sent elsewhere. After having my car detailed at another facility, I know my expectations were not too high. Having a car filled with glass shards is unacceptable. Receiving your vehicle back after an accident, to have the interior feel and look almost no different than the day it was towed, is unacceptable. This place has good reviews, the people are nice, and the work seems affordable (my whole front end was replaced for 4,000). The quality of service was disheartening to say the least.
Everyone was very polite and helpful. I would go there again and tell everyone was one was very polite and helpful I would go there again until all my friends and family that if anything ever happened to their car to go there yes thank you and sincerely Mrs Evelyn quillin on
There was an issue with our vehicle on the day it was supposed to be ready, Stephanie had the issue corrected over a 2 day period and even paid for our rental vehicle for that period. Our vehicle looks great. They didn't use aftermarket or used parts.
So I was calling around to different ships for general estimates. First time I called they answered. "Hello" when I asked if this was calvert body works? They hung up. I called again. Ask why I was hung up on. She responded I didn't hang up on you. Then proceeded to get an attitude with my accusation. Granted I have an out of state phone number. But regardless I asked if they have general estimates for different body style. To which the reply "nope,nope,nope,nope." to my one question. They probably do good work but I don't tolerate attitude. I'll take my money elsewhere.
After being referred to another facility by our insurance company following being on the receiving end of a rear end collision, we took our car to Calvert Body Works to have it assessed as to the repairs the other facility had taken 9 months to do.. We also needed them to find out why the liftgate stopped working one week after getting the car back from the other facility. They were able to resolve the liftgate problem and gave us a detailed report with pictures regarding the "repairs" made by the other facility. It was a very honest assessment basically stating that the other place had tried to repair a frame that should have been totalled by gooping it up with lots of poorly done soldering. They were able to do all of this in less than two weeks and while dealing with a less than cooperative insurance company that kept trying to make us take our car back to the first place Calvert Body Works was incredibly knowledgeable and kept us informed as to what they were finding. They stood up to our insurance company regarding our right to take the car to the body shop of our choice. They worked in a very timely fashion. I hope I never have another accident, but if I do It will insist it go to Calvert Body Works. I trust them and that is crucial .
The entire crew was awesome from the front desk to the body crew. Let's face it custom paint jobs that look like this will cost a little, but these photos show why. The quality and precision is spot on. The detail and time put in was excellent. They had my jeep for 6 weeks and never were they put in a spot to do a rush job. So give them the time and this is what you will get. WELL worth the investment. No extra work was done unless they contacted me and they were given a list of things to do based on what they found and they exercised great common sense. They inspected and made valued suggestions and repairs of any issues with the frame that would increase the longevity of my jeep. We were lost on which color, shade and metallic or not. We brought in photos and one of the ladies in the front had a photos of a past jeep she had and then we spent a week just narrowing down the color. We appreciated that tireless effort greatly. The combination of color, location, and texture was talked about in the very beginning and very knowledgeable suggestions were made to achieve a perfect outcome. My family thanks the entire crew for all of their work and professionalism and because of Calvert Body Works we have a beautiful new looking jeep that will last another 20 years. If I needed any body work/paint in the future, I would highly recommend them.
I was rear ended in March and chose Calvert Auto Body to do the work on my car. They worked closely with my insurance company, as well as Enterprise in Prince Frederick. This was right at the beginning of COVID and all precautions were taken to make sure we were all safe. It's been almost a year, and I keep forgetting to write a review. My SUV came back to me in perfect condition and I have had no issues since getting it back. The real highlight was that my car came back washed and cleaned inside and out. Thank you Calvert Auto Body!
Absolute worst customer service, extremely rude to me when I was completely just trying to get my car fixed. The woman that works there " not sure of her name" got extremely rude and even threatened me when I asked how long it would. To expensive and very bad customer service. I left with more problems on my car I came in with. Coincidence? I think not. Do not go here!!1
Y'all if I could post videos on here I would they have the worst attitudes they threatened to have me escorted off the property for standing outside of my rides vehicle waiting on them to fix something on my vehicle they didn't fix while they had it. The customer service from the women up front is just sickening
THE top notch body repair place in the area! Family owned and operated, the Fowlers run a tight ship and stand behind their work 110%!! I have taken many vehicles here over the years for everything from deer strikes to complete rebuilds and not a single time have I been disappointed! Highly recommended!!
Took our 2002 Cadillac there to get the hood painted at a cost of 700 dollars, looked great when we picked it up but after one week you could see all the scratches under the paint. Went back immediately the lady at the counter had one of the guys come and look at it he said
he could wet sand it and it would be fine.
The lady at the counter says if the problem comes back there is nothing we can do.
Well once again,picked up the truck looked great but now all the scratches are back.
Seems like she knew that the wet sanding wasn't going too work. Whatever you do don't use this body shop very disappointing.
I brought my 2014 ram 1500 in for an estimate for a couple dance on the passenger side right quarter panel. They be charged me a price of $1700 to get it fixed. I then went to 3 other automotive shops to get estimates and not one place charged over $850. I brought my vehichcle here before and also got an unbelievably overpriced estimate then as well. I wouldnt recommend this place to anyone except Bill Gates maybe he can afford it.
Regrettably informed by Ryan Hurt
They take a lot longer than said. Had to take the Tahoe back to get the bumper re installed ( installed crooked) . The inside was dirty never detailed after . In-laws trail Blazer got work done there the paint is delaminated off the hood . They painted on top of paint . Lazy, sand down to metal bare and do it rite . They don't care about customer satisfaction they get county and state cars and government check
Don't use this body shop I picked my truck up and I have to take it somewhere else to get the truck right. Not to mention it took a week and a half for terrible work. Do yourself a favor don't use this body shop for anything!
Always very kind and do great work. Have had my car there three times and I've never had any problems with the body work they have done. Excellent family and workmanship.
141 Central Square Dr, Prince Frederick, MDTruck accessories store
514 Solomons Island Rd N, Prince Frederick, MDTrailer supply store
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