What clients say about East Coast Automotive Inc in Essex (MD)
Best service ever everyone was helpful Ronald helped make sure I get a really good deal and Mr Calderon was making sure I found the right car !!!! I fully recommend
Alondra and Ron customer service was superb. They did a great job by negotiating and getting what we needed when we needed it. We highly recommend them.
Alondra, thank you for making our experience a pleasant one. If your looking to buy a car come to East Coast for a great experience, awesome customer service and an overall great experience.
Alondra was great!! She helped us find the best deal and she listened to us and answered all our questions. If you want friendly, and fast service come to East Coast Automotive Inc. Thank you Alondra!!!!
Alondra Rodriguez was amazinnggg! She helped my husband and I receive our first family SUV car. Throughout the whole time she has been Way more than patient With us. I’m telling y’all now it might not always be easy, but they work miracles here. I give my full thanks to God first and then East Coast Autos for all their help.
My cousin purchase a car here, year later he had some issues with Credit Acceptance, they could not locate their account, turns out he is not even in the loan!! what a crew!! not blaming sales people, just the owner.
I have had my car for less than 3 months and its given me multiple issues the battery died the other day and was left stranded would not recommend. Not good quality!
My wife and I purchased a Honda today it was one of the best experiences of my life I will remember it forever. The process was easy and fast we got the best help from all the staff but Anna and Luis were terrific. Five stars for sure!!!
I was down and out and I went to east coast auto on eastern blvd. they did everything they could to help me out the staff was amazing. I drove off the lot with a brand new vehicle. I’m so happy. If you need a car, truck, go to east coast automotive. I highly recommend
If you’re looking to buy a new/used car I HIGHLY RECOMMEND Luis and his team at East Coast Auto . From finding the vehicle that I wanted from year -make-model-mileage I wanted to financing and detail of making my vehicle showroom delivered to outstanding customer service from start to finish.
This is the dealer you need to buy your next car from .
Thank you Luis and East Coast Auto for top notch car buying experience.
HIGHLY RECOMMENDED
I buy 2 cars from this dealer the first one was a Toyota Tundra that was a very nice truck then 2 years later I get a second car from them this time was a GMC Yukon Denali truck give me problems and when I bring the truck to a mechanic they tell me that the underneath of the truck was very bad with serous rust problem I try to contact them and never respond back to me. this is unacceptable
I recently had the pleasure of interacting with the personnel at East Coast Autos, and I must express my utmost satisfaction with the level of service and professionalism exhibited throughout my car-buying experience.
From the moment I stepped into the dealership, the staff’s welcoming and friendly demeanor made me feel at ease. The sales representative, Disaury, went above and beyond to understand my preferences and guide me through the available options. Their knowledge about the vehicles, coupled with a genuine willingness to help, made the decision-making process remarkably smooth.
What truly stood out was the transparent and honest communication. The financial specialist Maria provided detailed information about each car’s features, pricing, and financing options, allowing me to make an informed decision tailored to my needs. I never felt pressured, and the entire team was patient in addressing my inquiries.
The efficiency in handling paperwork and finalizing the purchase was commendable. The finance department, led by Disaury, was organized, thorough, and ensured all aspects of the transaction were explained clearly.
Post-purchase support has been outstanding as well. Customer Service Representative promptly assisted with a couple of post-sale queries, reinforcing the dealership’s commitment to customer satisfaction beyond the initial transaction.
In summary, my experience with East Coast Autos has been nothing short of exceptional. The professionalism, transparency, and customer-centric approach exhibited by the personnel make them stand out in the competitive automotive market. I wholeheartedly recommend East Coast Autos to anyone seeking a seamless and enjoyable car-buying experience.
Ronald and his team have the best customer service and gave me a fair price on a brand new car! Micheal and the rest of the staff are very friendly and their main focus is to keep the customer happy! If you are in the area I would definitely recommend east coast autos! Best of the best!
This is by far the best experience I have ever had purchasing a vehicle. The staff was so helpful and accommodating. I really feel like they had my best interest in mind when helping me. I couldn’t be happier with my purchase. I’m not usually one to leave reviews, but for exceptional experiences it is a must! East coast automotive will be my number one car dealership from now on!!
East Coast Automotive is a family owned business that has great hospitality. They don't just treat you as a customer but like family when you walk onto the lot. Buying my first car was made into a great experience by dealing with East Coast. I would highly recommend anyone to them.
Luis and the staff strive for outstanding customer service. They have a huge selection of fine cars! They make each and every customer have a great experience and make it a point to provide exceptional options to make it possible for anyone to own a car.
Please see East Coast Automotive First before anyone else.
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