Driver arrived over an hour earlier than scheduled. Was professional, efficient, and personable. Delivered vehicle to destination promptly and without any damage.
Excellent job
We used JMK through our roadside assistance and Terrell Called within 10 mins of requesting a tow, arrived in 30 mins, keeping us posted so we weren’t waiting in the freezing cold. Very kind and professional, definitely would use their services again if needed
Very professional and friendly team. Communication was excellent throughout the entire process, and everything was handled smoothly from start to finish. I highly recommend this tow truck company!
Saved the Day!
“My car broke down unexpectedly and they came to the rescue. Super friendly driver, quick service, and very professional. Couldn’t ask for a better experience during a stressful situation.”
Highly recommend 👌
Top-Notch Customer Service
“Outstanding service from start to finish. Dispatch was friendly and kept me updated, and the tow truck arrived sooner than expected. My vehicle was transported safely with no issues. I will definitely use them again.”
Our warranty company took detailed info that my full sized, AWD Land Rover was parked on the parking pad in my backyard, which is alongside an alleyway, and that the gearbox would not engage. They did NOT share this info with the tow company, so when Donte arrived he was frustrated, but still professional and friendly.
He explained there was no way a flat bed would fit the space, and I was concerned about damage to my drivetrain, or transmission. Donte expressed he had the same concern. After some thoughtful planning, he had a solution. We had to move my raised garden, while he assembled the dolly. After 45 minutes, he was able to lift all 4 wheels and tow the car out of the yard, into the alley, and out to the dealer. He was as relieved as we were, and equally impressed with his careful execution. Five star service and professionalism.
My tow operator Donte was very professional and courteous . Arrived to the scene quickly and was very helpful when I need assistance a few evenings ago. He took care of my car and got me home safely. I hope I don’t need a tow anytime soon, but if I do I’m calling this company again. .
Perfect!! I called multiple people and he was the only one to answer the phone . Quick service and easy going . Even gave me a ride back to my house. Great rates and great personality.
My car ran out of battery around 2am on a Saturday night and they made sure to keep me updated the entire time until the truck arrived. Driver was professional and friendly. 5 star rating from the operator, driver, arrival time and overall service.
Awsome customer service. Called the second he got our ticket. Said how long till he got there which was the fastest I ever seen with any tow company, service or other program. Very prompt and courteous. The whole thing was actualy very plesent. Thank you for the advice, conversation and service you guys are awsome!!!!!!
My operator has amazing. He was fast, friendly and helpful. He made my experience comfortable. He got me and my vehicle to our location safely. I will be using JMK Towing again.
We had such a great experience with JMK Towing. Quick response time and just a please to work with. I had a very difficult situation where I was hours away handling the tow of my cousins car because he was not mentally able to handle it himself. They even picked up his key at the hospital for us. They handled our tow quickly and professionally. Highly recommend!
This gentleman came to my assistance while he was on vacation! Definitely went above and beyond. Also explained what I needed to do to get home without further incidence which I appreciated.
Polite, kind and funny to two old ladies stuck at a convenience store off I 95. Thank you
My tow man was so friendly and relatable. He had great customer service and got me to the tire place in time to get my tires replaced before they closed on a Saturday.
The tow truck driver was very knowledgeable, confident, competent, and patient with my circumstances. If I had a choice, I would only choose this company in particular this driver to tow my vehicle. Hopefully, I will never need them again, but I would most definitely call them again.
Driver was extremely professional. He called to let me know he was on his way and gave me an ETA. Arrived earlier than expected and when he arrived, he was very respectful. Amazon servicce
I needed a tow from Md to NJ and used this service and rode with the owner/driver. He was great! He was super careful with my vehicle and we had great conversation for the hour and a half ride. Very professional, safe, and genuinely kind and honest! I hope I don’t break down and need his services again but if i did he would be the first person I called.
Driver was quick to arrive and communicated his progress. Once he arrived, service was exceptionally EXCELLENT. Driver worked through a complicated winch job getting me out of the mud. Any other company would’ve given up. 11/10. 110%. A++.
I was stranded on 95N just outside the tunnel on Friday, Oct 4th during rush hour traffic. The driver showed up in less than 30 minutes and was very professional and courteous. I had the car towed back to my house, the battery was dead but the driver had a cool trick up his sleeve with some wd-40 to shake the car off the truck. My thermostat went bad and a hose busted leaking coolant everywhere. I did the repair myself and was back on the road the next day. I would highly recommend JMK Towing for sure.
My first driver did not arrive after receiving a message stating the tow was on the way for 40 minutes. JMK ended up picking up the job and was very quick, professional, and friendly. Thank you so much for your help!
The driver arrived very quickly and delivered the car professionally. My insurance company called another service first. I waited almost three hours on the side of the road and the driver would not pick up the phone. I called my insurance company back and they agreed to change the vendor but said the wait could be another 120 minutes. After they assigned me to JMK Towing, I called them directly and explained what had happened to me. The driver said he would be right there and came within 15 minutes. I am very appreciative for his quick and professional service.
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