This rating is based on customer reviews, inventory size, pricing, and service quality
Auto Elite Collision of Cenla in Alexandria, LA earns an overall 89/100: mostly glowing feedback on professional, friendly staff, clear communication, vehicles returned clean, fair pricing, and quick turnarounds often about a week. One buyer found the right part at a good price, but info on inventory breadth, yard organization, or ease of finding parts is limited. Downsides: a few delays, quality-control misses (paint issues), a missing accessory, loud early-morning music, and one serious complaint about contraband left in a vehicle. Overall, solid service with room to tighten QC.
What clients say about Auto Elite Collision of Cenla in Alexandria (LA)
I find it quite a absurd that a business is blasting music with heavy bass and I mean blasting music at 8:30am in the morning. I have nothing against listening to music while you work but for this place to be right by a neighborhood and they are blasting music extremely loudly is unprofessional. I have babies and its already hard enough to get them to sleep. It's so great to have the whole house woken up so early in the morning from a business with no regards to a neighborhood literally right by it.
Dropped off my RAM 2500 after hitting a deer and needing the front bumper and valence replaced. They postponed the pickup date twice after the initial estimated date. When I picked up the truck it was washed and waxed and the interior cleaned. However, my weather tech bug deflector was removed from the hood for some reason and wasn't reinstalled. I asked the ladies at the desk about it and they were very nice. Overall decent experience but check your vehicle upon pickup.
THEY LEFT WEED IN MY CAR!!
Went to them for an insurance job didnt take longer than expected. Everything was honestly good chose this shop bc of the ratings.
However, they very obviously rummaged through my car. But what shop doesnt?? I made sure I didnt leave any valuables in my car. Someone who at one point got in my car left WEED in my center console under some of my other belongings. IDC about what people do recreationally, it'd be one thing to have it in their pocket and it slip out between my seats. But this was no mistake. In my center console hidden beneath my stuff. My pregnant gf is the main person who drives this car and we could have been caught in a whole of trouble for someone elses negligence. Considered returning to see if theyd repaint my car but i will not be returning.
These guys are super professional and did a fantastic job on my truck! Done in a week looks like new! I would highly recommend them for any auto body shop issues. They will be my go to from this point on.
After 3 days the paint had chips and dents i. It, they said they would fix it cause it is supposedly waranted so I will update this later after i bring it in today
The best in town.. recommend to anyone needing body repair.. they lived up to they're name. Elite in a class of their own.. Great ppl.. great work.. Great results..
Love this body shop. They have treated me like family with all my repairs. It's usually a week from drop off to completion but with the damages I had I expected twice that time.
I will always take my vehicle here.
Plus mechanic listen to octane so my radio is bumping when I get it back!
This auto place is great. Popped in there with an issue and not only did they fixed the problem but the boss made sure I had all the right parts needed. He even personally took care of my issue within minutes. Thank you!
The guys in the shop did an awesome job! They had me back in baby cruising in no time. The ladies in the office were so helpful, answering my millions of questions. Very satisfied!
Never had better people to deal with in the auto buisness. Polite, dedicated to their customers, determined to take care of you with every resource they have available. My experience with them definantly allowed me to leave feeling safe and more than satisfied. It's not everyday you find truly comforting service. I will never go any other place. Thank you guys so much for all of your hard work!
6100 3rd St #9677, Alexandria, LAUsed auto parts store
3519 Horseshoe Dr, Alexandria, LAMechanic
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