This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest available feedback, All About Towing Service in Alexandria, LA scores 94/100. Sentiment is overwhelmingly positive: reviewers praise professional, compassionate staff, polite dispatchers, clear explanations, and prompt arrivals that get drivers moving again. Team members like Chelsea, Shelby, and Michael are often noted. A single 1-star complaint cites poor communication about a vehicle while detained, hinting at occasional responsiveness gaps. Pricing, yard organization, inventory, and parts-finding aren’t covered in these reviews, so those factors remain uncertain for customers.
What clients say about All About Towing Service in Alexandria (LA)
the staff at all about towing went above and beyond to get my wife's car towed properly after another towing company over charged and did not take into account maybe letting us know how much he would charge before hand for only towing the vehicle 2 miles. Chelsea was extremely understanding and even sent us pictures before and after the tow to ease our mind about any damage that could've happened. they will have our business from now on!!! thanks again yal!
I had an amazing experience with this tow service from start to finish. Chelsea was incredibly kind, professional, and helpful throughout the entire process. She made a stressful situation so much easier by keeping me updated and making sure everything was handled quickly and smoothly.
The whole family was friendly, respectful, and genuinely cared about helping me. The driver arrived fast, treated my vehicle with care and took great care of me and my car. You can really tell this company values customer service and takes pride in what they do.
Being stranded is never fun, but this team/family turned a bad situation into a positive experience. Huge thanks to Chelsea and her family all the employees for going above and beyond. I highly recommend this tow service to anyone needing reliable, honest, and professional help! GEAUX TIGERS!
Today was the first time I’ve ever meet Mr. Mike and Mrs. Shelby. My 18 year old daughter was involved in a crash on I-49 near Alexandria, and my vehicle was towed to All About Towing, at the request of LSP. I live about 3 hours away and went today to retrieve our property from the vehicle. When I got there, I was greeted by a driver, didn’t get his name and he immediately called Mrs. Shelby and she was there within a few minutes. While doing all the paperwork she engaged my daughter, which this was her first accident and made her feel better about what happened by just talking to her.
We then went outside to get the property, in the light rain. All the sudden the bottom fell out and Mr. Mike stayed right there with us and helped get all my stuff. We all three were soaked to the bone, but he never left us. I really appreciate them and would recommend them to anyone needing a tow. You don’t find many people like them anymore.
Thank you Mr. Mike and Mrs Shelby for doing what you do and making a bad experience better.
Wanna also thank Chealsey for being so nice on the phone. Probably spelled that wrong.
Wonderful working with this business after the difficulty of a vehicle wreck. They watched out for us, following up with personal phone calls to make sure everything was okay. Made a challenging situation more bearable. Thanks much and highly recommend (if need arises)!
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I had a great experience with All About Towing. Michael was incredibly professional, quick to respond, and made the whole process smooth and stress-free. He handled everything with care and clearly knows what he’s doing. It’s not often you find this level of service anymore. Fair pricing and top-notch work—highly recommend asking for Michael if you need towing in the Alexandria area!
Chelsea and Michael are absolutely amazing. They were efficient and professional, helping me with the stressful situation of car trouble. I am so grateful for this company’s assistance.
Thank you so much for taking care of my son when he needed your services! It makes a hard situation so much easier to take care of with friendly, helpful people to work with!!! Appreciate you all so much!
All About Towing is a dependable, reliable company with great equipment. Their dispatchers are polite, respectful, friendly and very knowledgeable about the subject matter.
I cannot say enough good things this company.
They are so helpful, explained everything from start to finish. Shelby & Michael were so very sweet to me and my family during this difficult situation. Thank you All About Towing!
Very bad. I called to investigate my vehicle and they didn't tell me anything. I spent almost 3.5 months in prison and they don't answer anything about my vehicle.
Awesome staff and team they don’t treat you as competition. They treat you as family and work together fast friendly, and reliable. Awesome, working family
This couple is veryyy sweet and helped me with EVERYTHING literally ! Even came got me cause ofc my car was wrecked! Very compassionate and helpful 10/10
6100 3rd St #9677, Alexandria, LAUsed auto parts store
3519 Horseshoe Dr, Alexandria, LAMechanic
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