Zachary Autoplex in
Zachary (LA)

I recently purchased a 2019 Ford Escape from Zachary Autoplex, and I couldn’t be happier with the entire experience. From start to finish, everything was smooth, professional, and stress-free. A huge shoutout to Dani, who was absolutely amazing throughout the process. She was friendly, knowledgeable, and genuinely cared about helping me find the right vehicle. Dani answered all my questions patiently, made sure I felt confident in my decision, and went the extra mile to ensure everything was just right. Her customer service was top-notch! The Escape is goodcondition, came with an excellent warranty and was priced very fairly. The team at Zachary Autoplex made financing simple and transparent, with no pressure or hidden surprises. If you're looking for a reliable vehicle and a dealership that treats you like a person—not just a sale—I highly recommend checking out Zachary Autoplex. Ask for Dani—you’ll be in great hands!

Don’t go to this place. They lie to your face about the engine condition of the car. They also don’t help you correctly with the license or the registration of the car. We had to shell out an extra $6,000 for the car engine, after it broke down 2 days after buying the car from them. The car we bought was listed on their page as a car for sale. We did trade in a car with them and were upfront about all the issues with our car. They were not upfront and honest with us about the issues of the car we purchased. The car we purchased was 13 yrs old and had 120 th miles on it. It has also been 2 months since we bought the car from them and never have received any info about our plates. They never recommended a warranty for the car, we asked about a warranty and denied us one.

Filled form online, the liars called me same day and told me I was approved. I went in signed paperwork just for them to turn around and say I didn’t get approved and had to finance though another bank. The excuse I was given is I didn’t make enough lol after underestimating my salary! Why lie and say I was approved if I wasn’t????? So I specifically ask if anything was changing with my loan. They said no the only thing changing was the company that was being used for the financing. Get there and surprise surprise they lied AGAIN! The interest rate increase so of course the monthly payment did also. The icing on the cake was my paper tag being expired for a month without receiving my license plate. Everytime I called and inquired about my plate I was told the person responsible for the plates was out on surgery. What the hell does that have to do with me????Come to find out I hadn’t received the plate because they failed to put my complete address on my registration. Then proceeds to tell me to just call the DMV! Have you been to the Baton Rouge DMV or even tried to call????? A complete nightmare. But they don’t give a damn the sale has been made!!!! Thank God I was able to get a new plate for $50 at the neighborhood title! If you know like I know go elsewhere!!!!!!!!

Dani was fantastic, Amazing customer service! Her willingness to work with me with my trade in and down payment I was in an out with my new Camry in under 90 minutes. Definitely will be referring people to her!

I had an excellent experience at Zachary Autoplex. Ms. Dani, Mr. Mike, and Mr. Chris, were incredibly pleasant to do business with. I greatly appreciated how patient and informative they were in ensuring all my questions were answered. I was also impressed with their professionalism as I never felt pressured or rushed when dealing with them. They assisted me in everything from the test drive to the purchasing process. I am very happy with my vehicle and I highly reccomend Zachary Autoplex and their team for the amazing experience they provided.

I found Zachary Autoplex through CarGurus. I reached out to Dani and cut a deal on a Toyota C-HR. Dani was so kind and helpful. I asked for more detailed pictures of the car. She quickly took care of that. She addressed concerns I had of the car. She had the mechanics fix a few things on the car at my request. She was quick to respond to my texts and calls. I cannot thanks her enough for her helpfulness.

ASK TO SEE THE LENDER APPROVAL!!! I'm working out of state, so I'm trying to find buy a vehicle at the asking price sight unseen. Seems like it would be easy but not here. I just want the true interest rate and no added fees. I filled out the credit app online and was called within 30 minutes. I was approved, and I asked to see the documents from the lender showing my interest rate. She lied to me and sent me some of the dealership paperwork and told me it was from the lender. Also added "fees" and lied about what they were and who was charging them. THESE DEALERSHIPS LIE TO US ABOUT THE REAL INTREST RATES. She tried telling me that Ally Financial was charging a $595 fee for bad credit, ALSO A LIE!!!. When I called her on the lies, she hadn't texted back. DO NOT BUY HERE IF YOU'RE LOOKING FOR TRANSPARENCY WITH THE DEAL. Edit... I see you responded so... Why did you ignore that I called her a liar? What does me being in another state have to do with her unethical practices? Why didn't you address the things i said? Are you saying you don't tell customers a different interest rate than actually sent by the lender? Are you saying the "fee" from the lender for having bad credit is true? This was all through text messages, and I have them. She lied about sending me the lenders paperwork, and she lied about them charging a $595 fee for bad credit. LIARS AND HUSTLERS

My experience was superb. I absolutely love my vehicle! Ms. Dani was easy to work with, not too pushy, and got the job done timely. She had everything worked out prior to me getting to dealership and once I arrived I only had to sign the paperwork. I would definitely recommend anyone looking into buying a vehicle to check them out first. Overall, great experience!

Dani & Mike, were very professional. Mrs. Dani went well above providing us with great service! She was extremely knowledgeable, friendly, and helpful. I recommend everyone going to their dealership… The cars are great! I’m now cruising and my 2017 Jeep compass! ☺️ No problems!

I found one of their vehicles on Facebook Marketplace and spoke to Mr. Chris for a few days asking about the truck, he never got impatient with me or aggravated that I was asking alot of questions, finally on a Saturday I drove down and took a look at the truck, I dealt with Mr. Jon during the sale and he gave me the keys and let me take the truck immediately after I got there, it took a while to put the deal together but Mr. Jon stayed 2 hours after close to help me buy my truck, all in all a great experience, when my wife needs a new vehicle I'm definitely coming back, both Mr. Jon and Mr. Chris are great!

Overall a smooth experience. We bought a vehicle that we didn't realize had 2 bent wheels, and needed new tires immediately, but Chris compensated us a bit to help. (The service center they use must have looked over these issues. It ended up being fine, but it'd be a different story if we'd have had a blowout on the way home.) They had all the paperwork ready when we got there, and responded to messages fairly quick. They were firm on price but you can't blame them for that. Would definitely feel comfortable sending someone their way. Just make sure to check your tires inside and out when buying a used vehicle.

This by far has been one of the smoothest vehicle purchases I've ever experienced. Mr Jon was such a pleasure to work with! Not to mention, he was kind, patient and very thorough. He answered all of my questions and was very open throughout the entire process. Thank you so much Mr Jon!!! I Love my new Cadillac!

Zachary Autoplex is a pleasure to work with!! Ryan was very helpful and made everything happen very smoothly! My family and I are excited for the adventures to come in our new Jeep Wrangler!

Process of getting car was easy, but we received a warranty that we were told could be refunded at any time. A couple months after purchasing the car, we wanted to get a refund on the warranty. At least 4 months and several calls later we have not received our refund. We keep hearing that "they are just now working on it" or "someone will give you a call later today" with no one calling us back. Be very careful if purchasing a car here.

thank you ryan for another amazing experience! this is the 3rd car we have got from zachary autoplex and won’t be the last!!! he is the best salesman and always makes sure we are getting exactly the car we want.

Jon and Ryan were a big help with any questions I had, and helped me get my vehicle even without a co-signer. The car is great, no issues and a great price. I LOVE MY CAR!

I have to say a huge thank you to Ryan and Jon for the awesome experience we had. I am so happy with my new to me suv. My 2022 Kia Sportage has so many amazing features to it I'm not sure I'll want to trade it in...lol. If you are in the market for a vehicle you have to check these guy's out!!

We bought our second vehicle from Zachary Autoplex today. They went above and beyond on both occasions for us. Couldn’t be happier with the vehicle and the service we received from Ryan and Jon. Thanks again guys.

Today I got my brand new car in my own name at 19 years old!! Ryan and Jon made the experience very smooth, they went above and beyond to get me in the car I had MY eye on. This is definitely the place to come to get your car. I can’t even begin to explain how thankful I am. Thank you again Ryan and Jon!! Outstanding job

The experience buying my truck was Awesome!! Good attention, fast, friendly, they gave me all the options and clarified all my doubts! If you are going to buy your vehicle this is the place!! Thanks guys!

I just bought my first car from here a 2021 Kia forte and it is amazing I love it they were super nice it drives amazing and is great in gas thank you so much Ryan

By far my best car buying experience. Jon and Ryan were excellent. Explained process from start to finish. No gimmicks. No tricks. Quality cars. Trust these these guys to get you the best deal and support after purchase. Thanks Zachary Autoplex!

Was soooo happy to finally get a car after trying two other dealerships with no luck! I finally found a dealership that took a chance on me! Ryan Lowe was very helpful and explained everything so well! I will definitely recommend to friends and family!

Ryan was very attentive and helped so much. I’m so grateful for this experience. He helped me find the car I want. I would very much recommend anyone to go to Zachary Autoplex. Thank you so much for this experience. :)

I am so happy with my Jeep! The entire process was so easy. The staff at Zachary Autoplex are very friendly and exceptional! Donnie made sure to explain everything that was going on from the very beginning of running my credit to getting the best loan for me. And at no point or time did I feel pressured or stressed. I appreciate you guys so much! Oh and did I mention that I freaking love my new Jeep! It's great! You guys are great! It was definitely a pleasure doing business and I will be back in a few years when I'm ready to upgrade again! Thanks!

Since I was a little girl I've dreamt of owning a convertible. I was searching on CarGurus when I ran across a 2017 Chevy Camaro Convertible. This place was amazing thanks to Ryan who helped make my oldest dream come true! We cut up and joked & laughed in the office and he made me feel like I've known him my whole life. Thank you Ryan! you made my dream come true! I'll forever be grateful!

Today I bought a vehicle I had my eye on for a little over a month. The moment I walked through the doors of Zachary Autoplex I was immediately helped by Ryan and Donnie. They are an amazing team that will definitely make sure you get more bang for your buck. Ryan was very attentive, knowledgeable, friendly and helpful. Donnie was knowledgeable, friendly, nice and helpful as well throughout the whole process. These gentlemen worked diligently and quickly to get me through the jittery process of buying and trading a vehicle. I’m very pleased with the service rendered by this facility and will definitely be recommending this dealership to others. I want to give a very heartfelt thank you to Ryan and Donnie for your great service today and keep up the great work! Mrs. Anderson and family.