This rating is based on customer reviews, inventory size, pricing, and service quality
Bayou Empire in Shreveport, LA scores 68/100 with mixed reviews. Some praise easy towing and strong pricing, and a few note good wheel/parts finds. On the flip side, complaints cite poor customer service, professionalism issues, and a tow-related damage dispute. Overall, sentiment is polarized—smooth and affordable for some, frustrating for others. Information on yard organization, how easy parts are to find, and wait times is unclear from these reviews; consider calling ahead to confirm policies and availability.
What clients say about Bayou Empire in Shreveport (LA)
Man, I would love to keep these guys a secret, but I'm not calling anyone else to tow my car except these guys. I still can't believe how easy they make it, and the prices are FANTASTIC. if I could give them 10 stars I would. Next time I'll have to take some photos to put on here. I hope they make all the damn money. Great service.
Horrible! Onstar sent these people to tow my vehicle! They loaded my car on a trailer instead of top loader like a professional would! Then when backing it off the trailer the guy scratched both wheels on passenger side & cut 4 inch gash in my tire! Then lied about it. Told Cadillac & Onstar they used a top loader! That’s an outright lie! Beware! And to make matters worse they insulted me when called to discuss the incident. Unprofessional! Horrible Customer Service. I was told they’ve been taken out of rotation & will no
longer be towing any cars for Cadillac after this incident but not sure about Onstar. If you use Onstar better make sure they aren’t sending Bayou Empire-they might tear up your vehicle then lie about it like they did mine!
2300 Grimmett Dr, Shreveport, LA 71107Truck repair shop
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