Floyd's Garage and Wrecker Service in
London (KY)

Very good energy come from here, what I'm saying is that I learned more than a few believers work or worked here Amazing

They wasnt very nice, when i got there i had to wait almost 2 hours to get my uhaul because the guy was gone getting a haircut, and then he didnt have the dolly i ordered and he just acted like owell it was no big deal. So i had to go to 3 different places to finally get one. Then we accidentally left a jacket in the uhaul and when i called them no one knew anything about it. Needless to say im not happy with my experience, ill definitely go somewhere else next time i need a uhaul. Coulda been just an off day. We all have them but i won't take any chances goin back there. I was absolutely not 2 hrs late you can watch your cameras and ask the guy working in the back, i waited almost 2 hrs on you. And as far as the door being wide open, that wasnt me i shut both doors, so i dont know about that, i just know you told me one of the guys may have checked out the uhaul and you would ask them the next day if they saw the jacket. But thank you for the apology.

Not a very good experience for me but that wasn't their fault

Floyd’s charged me $550 to change my alternator. I broke down in London, KY while traveling and they took advantage of the situation. Anybody that has a clue about auto mechanics knows $550 is an astronomical price to change out an alternator. He got me! Be smart and take your business elsewhere so he won’t get you too!

Do not do business with Floyd’s. They stole over $1,000 worth of things out of our vehicle. When confronted about it we were cursed out and had the door slammed on our face. Very shady business. Avoid at all costs. Extremely unprofessional and rude customer service. If you like your vehicle and belongings don’t take them to Floyd’s unless you plan on wanting to fill out police reports and taking them to court.

I was very happy with their service. I called them after nobody else would answer. He came over and got my keys out in 2 seconds. I will use them again. Price was resonasonable. Thanks so much. 5 star company for sure.

Great! They got to me pretty quickly. The driver was very polite and professional. Price wasn't overboard. Would definitely call them back if needed.

They did one hell of a job on my truck needed to get a full brake repair on it before a big tournament got it in an got done fast an right no complaints from me an to top it off very friendly thanks floyds for getting me back on the road again

Great service! They kept me informed. On time and respectful.

Take Great care of their customers! Affordable and quick!

Why won't you answer the phones I need help and no one will answer the phones. And it says you're open. Why would I wanna clop all the way there if I don't even know if you can help me fix a flat tire at night? I hope you see this and fix the phone situation.

They impounded our car for the police,It poured the rain and they left the windows down!! Furthermore we had insurance and was in the process of getting tags!

They were absolutely wonderful. They got our truck in and fixed and us back on the road in no time. They were very kind and helped us out in a time we really needed it.

Price quoted before service with fast, and friendly service. Quickly towed where requested.

Floyd was very accommodating in an emergency situation. They took the time to help me put parts on my vehicle when I was broken down. No one else in the area would even touch my vehicle. I thank them very much for the service they performed. Very friendly and warm people working there I highly recommend taking your vehicle there to have it worked on.

Great, fast response time on tow service from highway. Very friendly and polite staff. Reasonable pricing.

I got a Uhaul stuck in my driveway and one of your guys came and got us going so we could move in.

Great response time. Even was able to stop at a parts store for me on the way. Great service

My son lost a transmission while coming home from Pigeon Forge. He got Floyd's where Floyd did everything he could to help him and never charged a penny. He guided us to a uhaul rental to get a car hauler to get the vehicle back to his dealer. Thanks very much to Floyd

Wasn't told ( when I called ) he only runs his wrecker now & no longer works on vehicles by Floyd himself.

Got my Jeep stuck in the mud in a field. Called Floyd’s and they came within 20 mins. Very nice and friendly. The owner came as well and assisted and was very prompt and professional. Will definitely call again for any of my towing or recovery needs!

I would like to say that I recommend Floyd’s towing in the event of a jam. The response time was excellent and the driver Jeff was helpful and a real down to earth kind of guy. Last but not least his prices are fair in today’s market.

I took my truck to Floyd's garage 8/ 29 it broke down in route to Dayton Ohio. They had my truck for a month and did nothing to it but tore it apart. Kept telling my I had an oil leak in my motor. Long story short, I ended up taking it to the dealer. Cost me $4200.00 to have my motor put back together. And all it was is the high pressure oil pump. Should have only been down 2 days tops and about a $400.00 dollar fix. Say no more

My sister was driving to Florida when her U-Haul came unattached from her dolly and they were more than willing to help out very friendly and no charge excellent thank you. Trust them completely.

Great tow service, my husband and I broke down on the highway and Floyd's Towing got there quickly and got us moving. Would recommend them to anyone!

My husband broke down, they had a fantastic response time for a wrecker service. But they offered to take his truck to work on it and now it is in worse shape than to begin with. $400 dollars later, for a distributor and some plug wires we had to take it somewhere else today. Ridiculous.

Fast response time, reasonable price, nice people that know what they are doing