Candido's Towing & Repair in
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Address:144 Black Rd, London, KY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:40741
Working Time and Location
What clients say about Candido's Towing & Repair in London (KY)
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My grandfather hauls gravel for a living, working every single day gets him around $600 a week. He got stuck today and couldn’t get his truck out, it wasn’t anything major like a flip or anything but please explain to me why it took the employee longer to get his tools and equipment ready to attach to the truck than it did to pull the truck out and charged him $700. Spending over half a grand for a 2 minute service. This is pitiful, we genuinely have to pay to live.
Feb 11, 2026 -
I am not sure what his name was but I was in an accident on the on ramp to London today, I accidentally got over too far and my running board caught a flatbed semi trailer. A guy driving one of these company trucks pulled over, got out his tools and removed the broken running board and told me a good place to have it fixed. He wouldn’t take any money and told me to just take care of myself and have a good day. I just want to say thank you again. It meant more than you know. This is an honest company
Jan 08, 2026 -
THEY conned me into keeping my car after i told them i wouldnt be able to afford it if i kept it there telling me my car was un-drivable saying to let the insurance handle it do not Listen to them they lied to me to heap up storage fees the car could have been driven only needed a ne rim and could have used my spare they cost me a job and a home
Dec 28, 2025 -
The power steering fluid completely leaked from my car on christmas eve, and they came out and towed my car within about 30 minutes of calling. The man that came with the tow truck was very kind and efficient. Thank you for the service!
Dec 24, 2025 -
I was out on Cumberland Parkway when I had an air line elbow go out, Payton did a good job putting it together in a timely manner. Thank you Candido and thank you Payton! God bless!
Sep 25, 2025 -
Was going to leave a 4 star, because they guy driving the yellow truck had no idea what was going on he kept calling someone else to figure out what he was supposed to do on the call. But Payton came along and redeemed the 5 star for yall. He Got here and replaced the part and made sure everything was in tip top shape, had me going in about 20 minutes. Great worker
Sep 25, 2025 -
Had a really scary hydroplane that led us to hit a semi and go down a hill yesterday. This company was amazing in not only getting our car moved quickly but taking care of me and my mom after this event. Dustin was amazing and I would recommend this place any day!
Aug 14, 2025 -
Josh came to jump my van and it ended up needing to be towed. He helped me with everything I needed to know. Not being from london I was clueless and he made the whole situation a breeze.
Aug 03, 2025 -
This was the second time we use this company. I could not be happier. Honest, decent prices. He did a great job and was super quick to get to our driver. We are GD Transport LLC
Jun 27, 2025 -
When my family vehicle broke down near London, Candido's was the only 24 hour service towing company to answer the phone. The driver was prompt and very friendly. Not only did he deliver our vehicle to the nearby repair shop, he also dropped us off at the hotel we had booked! He even offered to help me get around town while I was going through the hassle of being stranded far from home!
Jun 18, 2025 -
Write a Review Our van broke down near London, KY on the interstate. It was the weekend and multiple towing companies were not answering their phones. But when we called Candido's towing they picked up right away. It was a Friday night and they were there quickly and helped us get to a hotel and repair shop. I forget the name of the man that towed us but he was kind, professional and very helpful!
Jun 14, 2025 -
Called them up they said 15 minutes that’s what it was. Made quick work of the fix and helped me for free because I had no cash on me. Top notch
Jun 05, 2025 -
They said they went to the repair site and would be there in 75 minutes, I waited 90 minutes and called them, they said we don't work with trailer electrics, I said why didn't you say this before and they couldn't answer I don't recommend it!!!!! you will waste your time!!!
May 22, 2025 -
Blew a coolant hose on my APU. They were out in no time. Mechanic was great. Replaced the hose and topped off my coolant and I was on my way.
Apr 30, 2025 -
I’m a panicked person when it comes to my car, and they stayed with me on the phone until I felt like I didn’t need towed anymore! Super kind people.
Apr 14, 2025 -
Great service and very decent timing. Victor was great driver, very polite and respectful and also very knowledgeable. I really appreciate that he came out in this rainy weather and did a great job. Also the dispatcher who was very helpful and patient deserves his own praise. I can’t speak on the pricing since don’t have much experience with it but it didn’t feel like I’m being ripped off.
Sep 27, 2024 -
Candidos will always respond to our needs. They are very reasonably priced and never under deliver on their timeline. By far, the best Towing service in our area of coverage and always the first and only call we have to make.
Apr 13, 2024 -
These guys are awesome. There’s really no other way to describe it. They’ve saved my sorry behind more than a handful of times (tonite being one of those 😆). Top-notch crew, bottom to top, mechanic to tow-rig driver. If half the businesses in the world operated the way these guys do we’d be in much better shape. Thanks a million, men. Keep up the good work.
Feb 07, 2024 -
Our truck did not want to start, we called this place, they arrived very quickly, Mr. Payton, very professional, quickly checked the batteries and found that the problem was the alternator, they have all the tools and even had new alternators in his truck!
Jun 10, 2023 -
Fast, efficient, kind, and careful!! What more could you ask for in a towing company! I had my tractor towed with a loaded trailer connected and I was so impressed with the ease and care used to get me to my destination without incident. Being a female driver, it was also nice to be able to ask questions and have them answered respectfully. I didn’t feel like I was getting on his nerves or inconveniencing him and that really stood out to me. I’d recommend them to anyone in my situation
Mar 07, 2023 -
Wrecker driver dragged my semi truck 30 miles and blew all 4 of my tires. When the manager called to speak to me regarding this issue he called me a liar and threatened to hang up in my face because “my tires were already flat and 75% worn”. A blind rat can see that your incompetent driver did this damage but you decided to talk over me and act like you were above me. Learn how to speak to people and take responsibility when your employees do damage to other peoples property! I will never use this business again.
Oct 31, 2022 -
Needed a trailer door replaced on an old storage trailer, I called and told them I had an old trailer door rotting needed it fixed. They said sure we will come look at it. I said okay great thanks. Guy comes about 15 minutes later, says they don’t fix stuff like that, I said okay no problem, sorry to waste your time. He says they charge a small service fee I said okay no problem. Somebody then calls me requesting payment of $310.00 for diagnosing? I get a manager who is “generous” enough to knock it down to $210.00, for telling me a rotted door was rotted. I was not informed of any charges before they came or I wouldn’t have had them come. I wouldn’t have even cared to pay the $310.00 if they fixed anything or even set up a time to fix it. But $310.00 to tell me a rotted door is rotted? That’s abusive pricing.
Oct 28, 2022 -
I called this company this morning with a leaking airbag and in 30 minutes they had already dispatched their technician to my location. A very friendly guy who replaced my airbag in less than half an hour and their price was reasonable. Thank you very much for you prompt action I really appreciated.
Oct 03, 2022 -
Had u bolts on steering axle come loose call these guys out 11pm show up with 30 minutes repaired the truck and was very professional and knowledgeable. Service guy was very nice had me on my way in less than an hour from the time I called . Would use them again
Sep 01, 2022 -
Called night time dispatcher and told what issue was, A blown radiator in a semi truck. The call was to repair there or tow to their London location which could put in a radiator. Waited 4.5 hours and d”mechanic” showed up, said yep it’s your radiator and charged us $300. We asked about it getting towed to London to get repaired and he said they don’t do that either. We disputed the rate since nothing was done in the 5 minutes he was there, we knew it was the radiator. Since we disputed the large service call the “ manager” called us, talked to us like dirt, very rude and vulgar. Then refused to take our debit card, had to pay cash or he was impounding our truck. Never in my 15 years in business have I been treated so unprofessionally when all we were doing was disputing the large charge after their dispatch misrepresented their services. Their answer was night time dispatch don’tknow! Why have someone setting up jobs that “don’t know ” what can be done by their mechanics. I wasn’t refusing to pay, I was trying to negotiate a more reasonable rate since they didn’t fulfill the job we waited 4.5 hours to have done
Jul 05, 2022 -
The service was good, professional job, but the pricing seems abusive. I got pulled out a ditch and it costed $522. For about 60 seconds of work. I’ve had my entire truck and trailer towed a few miles for a lot less than this pullout. I suppose they can charge what they want when you have no other option. Also, I could not get a price before the service was done when I asked for a quote.
May 09, 2022 -
Air breaks lines came fast in 30 minutes got the job done they do everything and it was on Sunday morning most definitely would call back
Mar 13, 2022 -
I called them for a truck regeneration issue, the dispatcher acknowledged that she knows what I'm talking about and she going to send me a mechanic after an hour and 30 minutes later the mechanic showed up hooked up the computer to my truck and told me he don't know how to fix it which I already explained to him what's wrong with the truck before even he hook up the computer. Unfortunately, another rip off shop stay away from this location owner operators.
Jul 11, 2020 -
Great customer service! My semi was leaking fuel, so I searched the app Truck Down to find a mechanic that could help asap. I ended up at their London, KY location. A nice young man greeted me and got right on the problem. We thought of a couple of ideas to help me keep moving, considering I am/was under a load and really needed to deliver the next day. He tried to find the part locally without success and ordered it with next day delivery. And although I didn't make my delivery, the truck was repaired properly and I wasn't nauseous when I got the bill. He was kind and courteous enough to shuttle me to/from the hotel since I couldn't run the truck with the leak. I'm definitely adding these folks to my list of favorites. Fair pricing and great attitudes - what more can you ask for!
May 24, 2019
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