Express Towing 24 in
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Address:4914 Poplar Level Rd, Louisville, KY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:40219
Working Time and Location
What clients say about Express Towing 24 in Louisville (KY)
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Danny P got me together! I was locked out of my s550, needed a tow to the dealership and the car was parked in a difficult spot to where a flat bed couldn’t get it. Danny P showed up and made it look easy. He was in and out in 10 minutes and I felt like my car was safe under his supervision
Feb 17, 2026 -
Very bad experience. One of the employees of this company treated me in a disrespectful way and kept saying he couldn’t understand me. I told him that he understood me but simply didn’t want to help, and he answered, “Yes, I don’t want to help.”
I only needed towing to pull my car out of the mud, which would have taken just a few minutes. He ignored me while helping other customers. I cannot give less than one star — even one star is more than this service deserves.Feb 11, 2026 -
Received service from Danny P. He was exceptionally knowledgeable. Danny came for a tow service but ended up jumping my vehicles battery instead and the car started right up. Danny was very professional as well.
Thank you so much Danny P!
I 1000% recommend his service!!Feb 04, 2026 -
Danny P one of the tow truck drivers showed in within 30mins with helpful intent and got me with a mechanic instead of taking my car home to be left hanging in hopes for it to be fixed by tomorrow very good tow driver god bless
Jan 17, 2026 -
Needed a tow and danny p. came to my rescue. He even taught me a trick that saved me some money and might save me from needing a tow in the future. 10/10 customer service! I will only use this service from now on and always recommend it.
Jan 17, 2026 -
Dalton was great. On time, pleasant and professional. Use this business you will be glad you did!
Jan 15, 2026 -
nasty. unprofessional and not even worth the time. whoever the guy who works on Thursdays around 10:30-11pm needs some home training
Dec 19, 2025 -
Fast, friendly and reasonable price! Came within 20 minutes of my call and installed a new battery. My tech was Ed and he was super!
Dec 09, 2025 -
Dalton was freaking awesome!!!! He came and saved the day. A+ he needs a promotion
Oct 23, 2025 -
I appreciate how he corrected all the incompetent work done by several other macanic shops. Thank you for doing job correctly and nicely.
Oct 23, 2025 -
Dalton was polite, efficient. Knowledgeable and an all-around. Great experience and helped me out and I love Express towing 24. Anyone should be confident in their abilities to take care of you and provide you excellent service. Call Dalton at Express towing
Oct 06, 2025 -
I rarely write reviews, but Angie absolutely deserves one. In fact, I’m giving her the 10 tens—that’s right, a perfect 10 out of 10 in every single category:
Category Score
Punctuality 10/10 – Arrived exactly when needed, no delays.
Work Quality 10/10 – Handled my vehicle flawlessly, nothing overlooked.
Productivity 10/10 – Got the job done efficiently and smoothly.
Initiative 10/10 – Took care of everything without me needing to ask.
Communication 10/10 – Clear, confident, and easy to understand.
Creativity / Problem-Solving 10/10 – Managed the situation with skill and resourcefulness.
Customer Service / Client Relations 10/10 – Polite, friendly, and genuinely caring.
Adaptability 10/10 – Handled everything seamlessly, even unexpected issues.
Professionalism 10/10 – Courteous, respectful, and represented her company perfectly.
Reliability / Dependability 10/10 – I knew I could trust her every step of the way.
Angie didn’t just tow my vehicle—she transformed a stressful situation into a completely positive experience. From start to finish, everything was handled perfectly, and her upbeat energy made the whole process a pleasure.
If you’re going to use this towing company, ask for Angie Stinson. She’s the gold standard, and I can’t recommend her highly enough.Oct 04, 2025 -
Samantha arrived quickly and changed my tire. I was very impressed with her efficiency and attention to detail. If one thinks this is “man’s work”, just check out Samantha and see how it’s done!!
Sep 19, 2025 -
Had to have my truck towed. Angie showed up in less than 1hour. She is the most experienced tow driver I have ever seen. Professional, polite, and courteous. Would have her come and get me every time. If you have to have roadside service, Express Towing 24 is the only one to call. And request Angie, you won't be disappointed.
Aug 24, 2025 -
I had an exceptional experience with Express Towing 24 and their tow truck driver. Dalton was absolutely amazing! When my car wouldn't start, he arrived promptly and quickly got to work. Dalton professionalism and knowledge were evident as he skillfully used a battery starter to get my car up and running. I truly appreciate his help and recommend Express Towing 24 to anyone in need of towing services. Thank you for the excellent service.
Aug 23, 2025 -
Samatha came and asked my fiance if he wanted to get drinks and when he said he was ina happy relationship she asked if he had a tip and then she said she couldnt do what we needed her to do then used a drill to tighten the lugnut and she cross threaded the lugnut and then left and wouldn't fix it
Jul 18, 2025 -
on 7/16, around 5:45 one of your drivers was being reckless on dixie highway. license plate F58067 or something of that nature. the traffic was so bad that i needed to slow down to get over before i missed my turn coming off the highway. your driver was so impatient, he act like he was going to run into the back of me. he was so close on my bumper while blowing at me! teach your drivers some patience about traffic! you should fire him!
Jul 16, 2025 -
My ride back home was nice, chat the driver was nice to ride with I felt safe and enjoyed talking with him.,I only wish I had cash on me to give him a good tip,for the great service!
Jul 14, 2025 -
Bryce went above and mind helping my elderly parents with their wrecked car. He had a great attitude and stayed with the car till it was towed. So thankful for him.
Apr 12, 2025 -
Worst Towing company ever. We had to pick up the boss and leave someone else with the truck. We called at 9:30 to AAA and they had this company come out. They were sending updates the whole time that this guy was coming and then they pulled him off to another call and then a girl was coming and then they put her on a different call. This continued on until I called them and asked them what was going on and a guy with an accent hung up on me. This continued until 11:57 when they finally arrived. The WORST ROAD SIDE ASSISTANT COMPANY EVERY!!!! DON'T USE THEM!!!!
Mar 10, 2025 -
My battery died, so I called AAA. Bryson w Express towing showed up in less than 10min! He was fast, polite, educated, & great customer service! Thank you!
Mar 05, 2025 -
My husband and I are sitting in our truck at the store and just watched one of the truck drivers go out of his way to pick up a bunch of litter sitting in the parking lot.
While I have not personally used their towing services, this act showed the type of good people involved in this company.Jan 04, 2025 -
Called AAA to jump our car at home, and Tim from Express Towing 24 showed up. He was friendly, fast and helpful. Was quite pleased with his service. Recommended.
Dec 24, 2023 -
Danny P was the nicest and helpful tow truck person I've ever met. He was super sweet and helped me fix my battery connection and told me exactly what I needed to do to fix the problem. He is a very genuine and we had a good conversation when we road to drop my car off. Super down to earth and loves to help people. 10/10 recommend!
Sep 25, 2021 -
Danny P was great from the time he called to make sure he had the right address until rolled away with my car. This guy has a wonderful personality. Need more people providing services like him. He represented this company well. Most definitely will use them again and refer this company. Thanks Danny and Express Towing 24
Sep 16, 2021 -
Danny was an amazing guy. Right after I called for service, he was there in less than 15 minutes. Great sense of humor. Told me what could be wrong with my car and it was exactly what he said, the battery. I would recommend him to anyone, cause his customer service is awesome. Great guy!!!
Aug 27, 2021 -
The tow driver arrived with no notice and refused to let me get anything out of my car. He called to say he was outside. I asked politely: "please, can I just have two minutes to get a few things out of my car?" I hadn't received ANY advance notification of his arrival. He refused. By the time I got outside, he'd already started driving off with my car. (And, by the way, he didn't even have the key to the car, which the body shop would have needed.) I waved him down—"hey, please, wait a second!" He stopped the car on a side street. I asked him again: please, I need to get a few items out of my car, I had no notice! He refused, got angry and rude, and said he wasn't going to tow my car after all. He moved the car back to where it was, but didn't properly line it up in the parking spot lines, so now it was hanging out into the street. I've never had such shockingly bad service in my life! When I asked him his name, he said, "None of your business."
Apr 21, 2021
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