Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
We are a towing and repair company that has been in business since 1961. We offer a wide variety of services including towing, fuel deliveries, spare tire changes, lockout services, and a repair shop.
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about A-1 Winchester's Towing & Repair in Lexington (KY)
Owner is mad I reported one of his trucks speeding and driving reckless, his response was to tell me to shut up. I recommend elsewhere for towing needs based on the owner not taking responsibility for his drivers, non of which are helping people.
BOBBY TRUCK 59 !!!! Can’t say e Pugh about his great communication skills, his response time and his genuine commitment to the task. Lawd. Thank you SO much !!! Drive safe my dude
Seth was outstanding in his response and service. I very much appreciate him calling me after he delivered my car to let me know it had been dropped off. Fantastic customer service!
This place is a true joke. Believe me everybody they treat their employees like their customers. The owners Mike and Tabitha Winchester are a true life bonny and Clyde. Please stay as far away as possible.
Seth was efficient and great to work with. He definitely will get the job done…Anytime I’m in this location and need help. I would definitely call Winchester towing. Give them five stars.
Terrible company- total ripoff. Towed my car- $150. Charged me $150 to clean up the mess (when I had collided with a tree in the road). To add insult to injury they charged me $530 to repair my car. $100 of that was for a used tire that went flat overnight. Extremely shady, expensive and dishonest. Avoid at all cost!
I am very un-satisfied. My wife took off work to schedule a vehicle pick up. Nobody came and when I called to ask why they didn't know when they were coming.
I understand that customers can be difficult but when I explained how frustrated I was and I made it clear my wife can't take off work again they decided to cancel the pick up and hung up on me.
Not a service I will use again. Not helpful and that's pretty rude. I get that your person wasn't in and you are busy but this is customer service. Dealing with upset customers is your job.
I've been yelled every day as a fast food employee. I didn't refuse to serve someone. If you guys aren't coming that's fine.
Just make sure the client doesn't sit around all day waiting on you. Because if they have a husband... They will get an earful at work!
Mike was awesome in responding quickly and helping to get my daughter’s hybrid vehicle towed from downtown Lexington to our home in Lawrenceburg. Would definitely recommend A-1 Winchester’s Towing and Repair if you are in need!
Very rude and unprofessional staff. Lied to me and the cops about not having my boyfriend’s car for 3 days straight, and then claimed it was their system messed up. They weren’t going to tell us they had the car until we had camera footage to prove otherwise. Don’t recommend this place.
Got a flat tire late at night. Bobby with A1 Towing came within 30 minutes and fixed me up. He was so nice to me and made sure I got back on the road safely. What a nice guy
On Memorial Day, my 18.5 year old Suburban started shaking violently on New Circle Rd. Thankfully, we had roadside assistance through our car insurance and they were able to dispatch A-1 Winchester's to my location. They were friendly, personable, arrived to my location much quicker than anticipated, helped my husband transfer my work bags to his vehicle, and called me after they had dropped it off at the Chevy dealership in Frankfort. Without question or hesitation, I would call them again if I ever need assistance.
Had the most amazing experience ever with this towing company today, we were on i-75 in richmond when our tire went flat, plus the backside of the tire had blown. We stopped at Casey's, then i decided to get a tow truck out and get us to the walmart in richmond to get a new tire. Reid was super awesome and excellent at what he does, please give him a raise! We greatly appreciate this company and the tow truck driver! If i could give more stars i would!
Our boat trailer recently broke down in the middle of our trip traveling from Columbus, Ohio to Norris Lake Tennessee. We called multiple towing company’s on a Saturday, almost every one said no they couldn’t accommodate us on a Saturday or the price was outrageous. Very thankful we got ahold of this company. Not only did they do the job, they did an outstanding job. They went above and beyond helping us out. The people on the phone were kind and helpful and the driver was very awesome. Would highly recommend this company to anyone needing a tow!
George and Thabitcha was a lot of help. George was very helpful stopping at the gas station to see if I just ran out of gas, very fast. Loved the service!
My car got towed because my rear tire was Over the line just an inch that doesn’t mean double parking. I was a Parking officer for two years In Lexington and double Parking mean the whole tire is on the other Parking Spot mine wasn’t . this is how desperate they’re needing Money.
Thank god for Winchester towing I broke down and they was timely about pick up and fair on the price I would recommend them to anyone needs a tow I called around looking for a tow and our of everyone I called they showed up timely when everyone one else said hours I was hot in heat in truck stuck and they came right out the man that have the tow was top notch on his game safe and dependable thank you so much red Ford truck thanks
Robert was incredibly helpful getting to me within 15 minutes of calling while I was broke down in traffic. They were also able to help determine what the issue was with my car. Would definitely use them again!
So grateful for their towing services! I got stranded with a flat tire late at night about an hour and a half outside of Lexington, and they responded immediately and came all the way out to bring me and my rental vehicle all the way back to Lexington safely, including dropping me off where I was staying. They treated me like family, and I truly do not know what I would’ve done without their help. Thank you!
They've had my truck for two months. Every time I call to find out what's up they say the mechanic isn't in but he'll call me right back. I don't get called back. A month ago I was told it needs a fuel pump. I called today and they haven't even ordered the part. I cannot understand why the lack of progress or communication. It's very frustrating.
Look no further if you need a tow this shop is 11 outta 10 the best your gonna get. Excellent customer service cheapest rates within 50 miles and good wholesome people. Thanks again
This shop right here is the best!!!!!! Nicest most wholesome and caring people I've ever met in my life. I appreciate you all so much for working with me and getting me to work on time. I had a big meeting and if I didn't make it I would have probably been fired but thanks to these guys I got there 14 minutes early even with a broken down car!!! Don't call any other tow shop. These people are good people and ain't many of them left. Thanks again.
My name is Scott and I had a car which would not start on Kirklevington in Lexington, KYlocked up and wouldn’t move gears. It was in a very tight spot. My insurance company, Geico, called another tow service and they showed up with a flat bed and no lift. That tow service attempted to boost the car which obviously wouldn’t because of a bad fuel pump. They then told me to call another service. After attempting to get the car on a flatbed to haul to the mechanic, we were running out of luck. Luckily for us winchesters was kind enough to come and quickly maneuvered their flat bed with a lift to get the car. It was in a tight spot too but he was able to get the car safely on the flat bed. Not only a professional company but skilled on the job and how to operate their tow vehicles. I have yet to find a company as skilled, informative, and reliable. I can promise you there isn’t a company around Lexington you’d rather have. Just call them and you will be pleased. Seems the negative reviews are of people Parked illegally or some other issue that’s their own fault. If you need a job done and done correctly, this is the place. Call nowhere else. I rarely leave reviews but felt I needed to do so with this company. Had we called Winchesters first we would have saved a lot of hours screwing around with other companies that have no clue what they’re doing.
Crooks.. 1st Said tow to shop from just about 3 miles was 55 bucks charged 155. Asked shop
for an estimate to fix alternator. We already knew what the problem was.. Had to call 3 times to get that... then got charged 135 bucks for a diagnostic that WAS NOT approved. We knew what the issue was. Had to pay for the diagnostic to get the vehicle back from the shop.. terrible service lack of communication i had to give 1 star to give review.. so really no stars for this terrible awful shop.. don't use them.. BAD EXPERIENCE ALL THE WAY AROUND
I had a tire blow out on I64 W on Sep 5 and called several tow trucks trying to get someone who could change my tire. Several places did not answer, 2 said they do not change tires on the interstate. A1 Winchesters answered immediately and sent someone as quickly as they could. JR was great and quickly put my spare on and got me off of the side of the interstate in a dangerous situation, it was very scary and I was so thankful that he helped me. The charge was very reasonable too!
I cannot say one bad thing about this company. At first I was skeptical with all the reviews. I broke down on 64 due to a wheel hub issue. When I first called them, they had told me they would be there in 45 minutes. I had my son and dog with me, Mike gave us information on the motel he dropped us off at and told me if we needed anything, let him know. The part was ordered from Indianapolis and arrived on time. Mike and his wife allowed us to sit in a room and cool off plus gave us drinks with our dog. They fixed the issue in three hours and had us on the road. Everyone was super friendly and welcoming. Definitely will keep them in mind.
Rob Rob and Jared were awesome! As Rob like to say they think outside the box. They were able to help us safely and securely lay an 1100 lb band saw in a crate onto its side, and we did it slowly and successfully. Once that was done they had the brilliant idea of using the Gantry crane as a dolly. We lifted the crate up about 3 inches off the ground then used straps around the Gantry crane legs and the crate to keep the legs from splaying and the crate from swinging. We then easily rolled it up the long driveway out to the truck, turned the crane sideways so it would straddle the truck, and put the crate right on there easy peasy.
Rob and Jared had the can-do attitude and were a lot of fun to work with. THESE GUYS ROCK! CALL ROB AND JARED AT WINCHESTER TOWING YOU'LL BE GLAD YOU DID!
Sep 22, 2021
Nearest Junkyards to A-1 Winchester's Towing & Repair
195 Lisle Industrial Ave, Lexington, KY
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