This rating is based on customer reviews, inventory size, pricing, and service quality
Alex's Radiator & Auto Repair in Goodland, KS scores 97/100 with overwhelmingly positive sentiment. Themes: exceptional customer service (after-hours help, towing, rides to hotels/rentals, follow-up calls), professional, honest staff, and generally fair pricing. Travelers report fast turnarounds and quick sourcing of tires/axles; occasional waits happen on larger trailer repairs or due to third-party roadside delays. A lone complaint cites a fee after minimal help. Inventory breadth, yard organization, and on-site part-finding aren’t well-documented, but responsiveness and reliability dominate.
What clients say about Alex's Radiator & Auto Repair in Goodland (KS)
Alex and Jason saved the day for us out-of-towners. We were comfortably on our way to Denver from OKC when a baby deer darted in front of our car, damaging our radiator. Not only were they taking our calls and being very helpful in the early morning, they took in our vehicle, drove us to the auto rental place, and rushed our service to help us. This was such an amazing experience that was a HUGE blessing to me and my family. THANK YOU ALEX AND JASON!
Alex and their crew saved us when we blew 2 tires in the middle of the night traveling through Goodland, KS. They came, picked us up after 11pm, towed our vehicle and trailer, tried to fix it, but when they couldn't they drove us to a nearby hotel and picked us up in the morning once the repairs were made. They were responsive, reliable, communicative, and honest and fair. Highly recommend!
I recently drove from Colorado to Georgia. I got a flat tire before I even made it out of Colorado. It was late in the day by the time I had the spare on, so I called all of the companies in the area and this was the only one that was able to help me after hours. Many of the shops were also closed all weekend. I met the owner at the shop and he repaired the tire that night.
It turned out the tire had a second hole so it went flat overnight. He repaired it for me again in the morning and I made it all the way to Georgia with no issues.
This shop was fantastic.
Alex’s Radiator & Auto Repair shop was amazing and got us in quickly for a repair that we needed to get home. Saved us from being stranded. They were prompt and professional.
After getting stranded on a very cold day in Colby Kansas, Jason got us towed to a local shop. He did troubleshooting on the car and was patient and professional. Much appreciated!
Literally saved us from being stranded in Kansas for another few days. Got into our trunk to retrieve our keys when no one else was able to. Alex was a very cool guy, definitely knows what he's doing and I highly recommend him.
I was pulling a trailer from Texas to Colorado lost a wheel bearing they wound up having to replace the whole axle but they were great guys to deal with took longer than either of us wanted but that wasn't their fault
The guys at this shop are our heroes. After driving across country and having multiple other issues along the way the wheel bearings on our trailer tire gave up. It was starting to look like we would never get home. We tried 3 other shops that couldn't help us before getting to Alex's repair. They got us taken care of right away and back on the road home. They were friendly and efficient and I would highly recommend them.
I had a tire issue on a rental car at 10pm driving multiple states to my Mothers funeral. Alex met me at his shop, fixed the tire and put it back on in 15 minutes!! All to ensure my safe travels another 11 hours!!! Phenomenal Customer Care and Experience!!
I was passing through town, on my way to CO and got a flat tire. Alex came into the shop on his day off to help me out. He was able to come immediately and worked diligently to change my tire. I was in such a bind as my roadside assistance could not find anyone to come help me. Alex could’ve taken advantage of the situation, but did not. Prices were very fair and he got me back on the road. He even called me later that evening to ensure I made it to my destination safely! Truly the best person, and service I’ve ever had!
Passing by Goodland on a cross country trip and found a leak in our tire. Googled repair shops and picked Alex's based on reviews (plus open 24 hrs) and they did not disappoint! We called as we were approaching the exit, they answered right away, on a holiday weekend. We pulled off I70 and were there in 5 minutes. DJ came to meet us and opened the shop. He was super friendly and provided awesome service. We were in and out in under 45 minutes. And reasonably priced. If you need help, call this shop!
Can't recognize Alex enough. I got a flat tire on Christmas and I was stuck in town. Alex opened his shop just for me and repaired my tire was on my way the same day. Cost was far lower than I expected. If you get a flat in KS, Alex is the guy to call.
On our way home from the absolutely amazing Nathaniel Rateliff concert in Denver, had a flat tire on a Sunday. Alex got us back on the road quick and reasonable. Thanks again Alex.
Had a blow out on our camper traveling across country on a Saturday night and called Alex’s at 8am the next morning and they had the tire I needed and a used spare (this was 2nd blowout we had) Alex had one of his employees meet me at the shop and mount tires for me to get back on the road and the price was very reasonable!! Thanks Alex my son and I really appreciated it!!!
Alex is awesome!!! We bent the axle on our 5th wheel (don't ask.. it was a major booboo). Not only did Alex come check it out right away, he put my mind at ease and said he had it all under control. Not only was he able to get the rig 30 miles to his shop, but he got a new axle installed and made our vacation stress-free. Alex and his family are truly amazing
We got a nail in our tire passing through Goodman. We called Alex (quite frankly because he was the only one open on a Saturday) and he said he’d meet us at the shop right away! He had been helping people with a car problem in Burlington, but was on his way back. Alex fixed our tire for a very fair price and very fast service! He was really kind and I definitely recommend his services for your car repair needs!
Driving a 50 year old boat and trailer from Craig colorado, to south Florida. Of course Murphy’s law kicked in… one trailer tire de-laminated, and another looks like a cruller now…
It’s Sunday…no one is open…we have to get back on the road!
In comes Alex! He called around and found us 5 brand new tires!! Thanks Alex! You’re a lifesaver!
Seriously y’all…
Alex saved our butts! We had 2 boat trailer tires blow out in 5 miles around Goodland. Alex ran out and got tires for us and we relaced all 4 tires and back on the road within an hour. He went out of his way to make sure we could get back on the road safely. Highly recommend.
AMAZING service! My spouse and I had a flat tire 10 miles east of Goodland, KS on a Sunday morning! Stranded on our way home to Tennessee from picking up the car for our oldest son, we were quoted absurd prices for 1 tire replacement. Stranded on the off ramp I found this listing. They came out took the bad tire off, ran it back to shop to mount and balance new tire, and returned to replace tire on car for a very reasonable fee. Friendly and very knowledgeable about other places to help replace the other 3 tires before traveling the additional 1200 miles home! We were able to safely make it to Hays, KS to replace the rest! So very thankful for this business.
Thank you guys very much!
A huge thank you to these guys for helping me with my jeep when the place I used for an oil change didnt replace the oil fill cap. I didnt realize I had a problem until about 200 miles into my trip from Colorado to Illinois. No one in town had the part. They fixed me right up so that I could drive to Hays, KS to get the right part. Thanks for being so friendly and helpful.
Alex is one of a kind! We blew out a tire on our boat trailer 13 miles west of Burlington Colorado. We called our roadside assistance who shall remain nameless because they were awful and after 5.5 hours on the side of I-70 Alex came to our rescue. Again the wait was the fault of the roadside assistance company, not Alex.
We spoke on the phone and he asked if we wanted him to extend the tow beyond Burlington and have him take it to his shop in Goodland so he could repair the trailer in the morning. I happily accepted! Alex showed up and was knowledgeable but putting a boat/trailer on a flatbed tow. It was scary to watch be he was a pro!
Alex got everything fixed up in the morning and got us back one road. I cannot thank him and his crew enough.
Alex is amazing! If you need work in this area then I highly recommend his work. The kids and I broke down around Brewster on a Sunday night and he came out late to work on our travel trailer. Then he picked up the parts and finished the job Monday morning. I will forever be grateful for his service. He was kind and trust worthy. Thanks again, Alex!
Got into a bind today. Fleet Work van broke down in Wray, CO and I live 143 miles west in Greeley, CO. Alex was the one to pick up the tow, all the way from Kansas. He drove me all the way home, 143 miles. I couldn't have had a better experience, top notch service and one of the nicest people around. I hope to cross paths again someday. I cannont Express enough gratitude. Thank you so much.
2am, dead of winter, wind whipping and my alternator goes out on I-70 7 miles east of town and my car dies. I called up Alex and he was there in minutes and what a great guy. He took me to a motel and got me a discounted room and Picked me up the next morning. He then drove me around town to get a new alternator, which I just swapped myself. Highly recommended!
We were broken down on the side of the road, in the dark, in sub zero temps. AAA sent Alex for a tow. He was able to accommodate our truck and trailer, plus our family of 4 with 2 pets by bringing a 2nd vehicle. They arrived much faster than predicted and fixed our vehicle quickly so we were on the road next day. Very thankful for this shop! Please update your description of services to include 24 hour service and towing as when I was searching on my own for a tow (as AAA was very slow and unhelpful) I thought this was just a repair shop. Very thankful to have had your services in this predicament .
blew a trailer tire outside of Goodland Ks. I called Alex's Radiator & Auto Repair, met a guy at a gas station and he told me to go to Orscheln Farm and Home and buy a tire.
I told him I did not need his services anymore and he charged me $40 for telling me to go buy a tire at Orsheln's. What a rip off !!!! talk about gouging the customer.
I am thankful that Orshelns was open on a Sunday. But Stay away from Alex's Radiator & Auto Repair, too expensive for doing nothing.
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