Really appreciate that they provide a free recycling drop off area. Plastics, cardboard and papers must be sorted. Easy access and it was quick and easy to unload from my car.
Always a great service. Thanks for creating a schedule that allows me to have my trash service, but also lets your crew have these holidays off. I appreciate you, Howie’s!!!
Kansas makes recycling hard, but I'm tired of sending recyclables to the landfill so as long as it doesn't stink up the place and I have room, I'm making the occasional run into town to drop them off.
We are customers of howies. We live in an area that is surrounded by construction so I am sure it’s not easy for the crew to come get our trash. However during our most recent pick up, we forgot to move our can from our house to the curb but the crew that came by took it upon themselves to grab it. We are very appreciative of them for going out of their way for us!!
My boyfriend and I moved to a new place 3 weeks ago and they still haven't brought us a trashcan. We have called multiple times a week and they say they're going to bring one out, but never do. They said yesterday they brought a trashcan out last week, but we dont have a trash can anywhere.
My landlord uses these guys for their complexes and I have never seen this kind of magic before. The sheer amount of furniture and random crap that people leave around the dumpster when they move is impressive. I see it there one minute and Howie's sweeps in and the next minute it's gone. How they handle a town like this is beyond me. How they keep up with the volume of it has been incredible to (not) witness, as I'm outside any different hour of the day and they slither through with such speed I miss em every time.
I heard the garbage truck coming up my street so I rolled it out and met the truck at my driveway because I thought they had already came by. Thinking I might've already been late, I asked if he could pick it up. He was extremely condescending, and talked down to me explaining that I needed to position my trash a certain way because when I don't it makes their job hard and was giving me dirty looks the entire time. He was extremely rude and talked down to me, instead of politely asking.
Loved them when we 1st got them but their service seems so be going downhill mainly customer service. I literally dread having to talk to the gal who runs the route side of things. She's so passive aggressive and unkind. I just can't call that lady anymore even just once a year to deal with a hiccup that keeps happening. It isn't worth the anxiety or tears anymore. Need a company that works better for my autism brain and is ok when I have questions or concerns not judgement, snark or passive aggressive language. If I made a mistake I will own it and pay what I owe. However I should be allowed to ask questions and get clarification with out being treated like it's a burden to do so.
The truck came at 5:57 AM. I opened the garage and tried to catch them, but they drove off. When I called, they said it would cost $20 to return. As a customer of 12 years, I’m disappointed by this level of service. I expected better care and communication.
We've been using Howies for almost 14 years. They are wonderful. Our guy Anthony is top notch and anyone filling in for his has been great too! Anthony is very professional and always has a smile on his face. He's been known to come up to the side of the house and grab our bin if we didn't get it out in time. I can't say enough nice things about Howies and their entire staff (to include the recycle guy)!!!
Highly recommend them!
Started using John Malon’s trash service and wish he still owned the business. I would recommend him to anyone. Switched to Howies services by default. Haven’t had an issue with them until just recently. Our blizzard we just had stopped their service the first week which was understandable. The second week our roads were cleared enough for school buses and delivery trucks but the garbage truck refused to pick up our road. The service just seems to be deteriorating. Not sure if I would recommend at this time.
We used Howie's for approximately 3 years and they provided excellent service. They always picked up everything we put out. They were great at communicating. We have moved and the city provides trash service. I highly recommend, Howie's.
We have had no issues with Howie’s service for the past 3 years. However, recently our trash bin was either stolen or moved by the wind and when we called to see what could be done they just referred us to the replacement charge of $75. My roommate called and asked for an identification number to our trash bin since all of them have numbers in case the wind moved our bin down the street so we could identify it and they said that they do not have bin numbers tied to each house or account. Therefore they have no way to track whose bins belong to what house?! Everyone is given random bins with no record keeping of who gets what. To anyone reading, I would keep record of your bin number since Howie does not. I would have been satisfied with a discounted rate to show that they truly cared but nothing of that sort was offered.
I came from out of state for a roofing job. Desirae was a pleasure to work with. Very professional, very kind and easy to work with!
Will definitely do business with them again if I’m in the area!
Was referred over due to Joe Mallon retiring, was told that they would pick up his work. Then I was charged extra for additional trash. Then was told to get an additional bin if I knew I was going have more trash. Which I do not possess the power to predict the amount of trash I will incur during a weeks period. Then was recommended to get up early and put the trash out so the animals don’t get into it, or that “she has 80 acres and the animals don’t do that to hers or she doesn’t have that issue”. Which again i don’t possess the powers to deter wild animals either. So we were referred by Irvine realty and I will be talking to them in order to figure out why picking additional work was too much to ask for and that Howie”s not be recommended to further tenants. I’m sorry the clients issue wasn’t “your problem” and the recommendation wasn’t fathomable.
I have used Howies for years and they are still by far the best! I recently decided to rent a 30 gallon dumpster to clean out my house. They took care of me right away and had it at my house by the next day! They are always friendly and helpful!! The best!!
Howie's is LITERALLY the best trash service around! Easy and friendly costumer service, great communication about pick and payments! All the extra services you could ask for! Needed a roll-away dumpster it was there the exact day and time I needed it!
I have lived in many different towns and nothing else can compare to the amazing work that this company does at the price they ask! 10/10, 5 STARS!!!
1st the young man who runs our route is very professional and courteous. He always waves, smiles, and says hello. Yesterday I neglected to see the Independence day schedule change for 321 15th street in Ogden. That courteous young man walked up my driveway and took my cans down and emptied them. It's good to see people who give 110% and go that extra mile. Thank you so much, you are awsome. Holies you have an excellent employee ?
Cannot express the appreciation our family has for Howies trash service superior customer service. Friendly, kind and always smiling each week! It’s hard to find these days. We forgot to put our bins out this morning with the holiday schedule change and he even got out of his truck, walked up to the house and rolled them down himself - he didn’t have to yet he chose to. Thank you to everyone at howies!
They freely allow me to drop off recyclables. Makes me feel better about myself that hopefully this easy to accumulate stuff doesn't just fill up a landfill or end up in the ocean. Staff are always pleasant. On my last visit during a cold morning, they had a designated gentleman opening and closing the overhead door for patrons to enter and exit. I thought that was nice.
Howie's is extremely easy to work with for the roll-off dumpster services - they don't require a waiver, and in my opinion it's a completely hassle-free experience both in ordering the roll-off and having it picked up. Howie's does what they say they are going to do, and the rate is relatively affordable. Highly recommend over other roll-off services in the Manhattan area!
Love Howies! They are priced well and offer recycling. Employees go above and beyond. I also appreciate their proactive communication regarding changes in pickup due to holidays! My toddlers love trash and recycle day and drivers are always so friendly. Can not recommend enough. 10/5 stars
Howie's has been super professional and even hauled off a sofa that we were throwing out. We recently moved and had NO interruption in service. It was a seamless transition from the old house to the new house, and when moving, trash service is essential. They have been so easy to work with, and switching our service address was as simple as a 5 minute phone call.
I've worked with MANY different entities in different cities all over the US. Without a doubt, Howie's is the ABSOLUTE BEST I have EVER worked with. They have great customer service and are SUPER responsive. 15 bins hauled off in less than a week and never late, no incidents, always courteous and helpful. We received our weight tickets in a timely manner. Recommend without reservations.
We didn't realize our property management company (Frontier) was paying for our trash service as our lease said otherwise. We paid for the trash service at Howie's for five months until Howie's called us to share that we had been double charged. They reimbursed our accounts for this. We are very grateful for their kindness and quality service in doing this!!
Amazing service! This company is always on time respectful and they go out of their way for you! We've missed getting our can down on trash day a couple times over the past 11 years of service and they've come up to the house and got it for us!! No extra charge. Want to deal with great people who value you as a customer .... call Howies!! The office team is excellent !!
Howie's Trash and Recycling Service is top notch! They always come when they say they will and their holiday schedule is always posted so you know what to do when a holiday falls on your pick up day. I can't tell you how many times I have heard others say that Howie's will come up to your house if you have forgotten to put your trash barrel at the end of the driveway and they will do it for you! We have never had a problem. There have been a couple times when we have had yard trash overflow in another barrel and they've taken that too. I also love that their barrels are purple!
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