This rating is based on customer reviews, inventory size, pricing, and service quality
Bumper to Bumper Auto Parts of Arkansas City in Arkansas City, KS earns a solid 80/100. Recent reviews lean positive: customers praise the helpful, friendly staff who go the extra mile to locate hard-to-find pieces and even do small fixes, with pricing seen as reasonable and not inflated. Inventory seems decent but not perfect—one order couldn’t be sourced and there were communication lapses, and one report of a disrespectful counter person. Little info on wait times or yard organization, so those aspects are unclear.
What clients say about Bumper to Bumper Auto Parts of Arkansas City in Arkansas City (KS)
Tried to order a part for my car that they didn’t have in stock. They told me they would order it but when I went in to pick it up they told me they weren’t able to get it. Would have been nice to know before I got all the way down there. Why would you not call the customer to let them know?
So I had a problem and they were great to help me out. They had to look and rummage and find the specific little part I needed to make it work. And it did! They were kind to me and kind to the kid a brought in with me. Definitely recommend you checking this place out for you auto related needs!
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