Papa's Truck & Trailer Repair LLC in
Cedar Rapids (IA)

Very rude and dishonest, will never use them let a lone recommend them. They charged me for labor and, on top of that, added a fee for the tools they used—who does that? I specifically asked how much the service would cost, and Morgan told me $300 after I explained that they wouldn't need to buy anything because I already had the part required for the job. Despite that, the total ended up being more than what I was originally quoted. In response to your reply, I’d appreciate it if you could carefully review the bill items on the invoice and let me know if you genuinely believe they’re accurate and fair. I’ve taken a screenshot of your response for my records. The job took one hour to complete, so I’m unclear why I’m being charged for 1.5 hours. Additionally, you’ve included charges for both mileage and labor—so what are the other charges for? Before your team was dispatched, I did ask about costs, so I’m unsure why the final bill appears inflated. Right after the job was done, I had to leave, and I did just that. Your office had informed me that the invoice would be sent to me, and your technician also confirmed that the job was complete. I had no reason to wait around further.

A shady operation. This was several years ago. Took my semi in for a few repairs, including a small hole in one of the fuel tanks. The mechanic drained the 100 gallon tank and did nothing else while it drained. So instead of doing other repairs while the tank was draining, he sat back and did nothing. He took like 2-3 hours draining it. Thus, they were able to charge me considerably more while waiting for the tank to drain, because they charge by the hour.

I had the lower ball joints replaced by them..got to the next state and discovered that not only were the parts shoved into place in a dangerous manner, but that it caused the failure of other parts….thank God my family was safe and made it to the next destination. But people’s lives are on the line and if you’re going to charge high prices at least make sure the quality of work fits the cost. Your gain my loss…..$1500 gone

Yesterday I needed a same Reapir done on my trailer the crossmember was bent. It needed to be wielded they did a really job and was very professional at the same time. After I paid I left and couple mile down the road my truck belts broke and I was stranded on the side of the road. I called papas again and one of their mechanic came down the road brought the proper tools and bells. I was on the road within the next hour and the price was fairly accommodating. Check them out very professional very good people.

If I could give more stars I would…iced up air lines, arctic cold, John was fantastic and completed roadside repair enough to drive safely to the shop where work was completed in record time. Very friendly and competent, cost less than expected for great service. If you have a need in the Cedar Rapids area this is the go-to place…will be for me!

I had an unexpected issue with my truck. Nobody wants to get repairs on the road, but if you're near Cedar Rapids and you have an issue, these are definitely the folks to call. The cost was reasonable, the wait was fine and the people are top notch! They are friendly, professional and very nice folks. I would highly recommend them for both emergency and non emergency service! Their phone number is in the picture.

Fishing is my business and these guys have kept me on the water. I run a 20’ Ranger with a tandem trailer. They do it all and have my trailer in top shape for daily travel. 50+ miles a day with a 1500 mile trip every other month. Thanks to Papas!