This rating is based on customer reviews, inventory size, pricing, and service quality
In Kendallville, IN, Eshelman Towing & Recovery shows outstanding sentiment: 99/100. Reviews consistently praise fast response times, professional, courteous drivers, careful handling, and clear communication. Pricing is seen as fair with no surprises, and customer service often goes the extra mile (safe drop-offs, helpful guidance). Repair work is trusted and limited to what’s necessary. Waits are typically short. Complaints are rare; one slightly lower rating still reads positive. No insight is provided on inventory variety, yard organization, or ease of finding parts—feedback centers on towing and repairs.
Address:
2082 N Allen Chapel Rd, Kendallville, IN, United States
This man drove all the way to LaPorte, where my car broke down, to bring me and my car back to Kendallville. He was so respectful and very nice! He's got a great sense of humor which made the 1 1/2 hr drive back more relaxing. He got my car without issues and even helped with a few things, with the car, when he got it back to my house. He deserves your business! You will be pleased!
Never having my car towed I was a little hesitant reaching out to a tow business. However, Keith was very friendly and responded to my location within 10 minutes. Went out of his way to get my passenger home safe first , then me and my car. Was surprised at how reasonable the cost was especially since he backtracked to take my passenger home, then me all the way to outskirts of Hamilton. I would highly recommend this towing business !
My car alternator died on 69 N. Near Kendallville/waterloo exit.. my insurance roadside couldn’t get a tow truck to me till the next day and I would be spending the night in my car in the freezing cold weather… I called Eshelman Towing and he was so helpful! He came and picked me up and towed my car to the shop, then took me to a local subway and made sure they would be open until my husband could drive 2 hours to pick me up..He was so helpful and polite…made a bad situation better and I would HIGHLY recommend them!!!
He got there very fast. He was so polite and helpful. He went out of his way to make sure my car got into my garage. He pushed it in. Excellent company. If I ever have trouble again, this is the place I will call you. Thank you!
This man was a life saver, he had me towed and ready to go very quickly and safety got me to a tire place in time to fix a flat late in the day! 10/10 highly recommend!
The owner came out and got my truck towed in a super fast time and super friendly guy. Cannot be thankful enough. I was out of state and they took care of me. Really appreciate them.
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