Moto Cars USA Elwood in
Elwood (IN)

JIM AN TRINITY DID AN AMAZING JOB FROM THE CREDIT APPLICATION THEY WHERE BOTH ON IT, VERY FRIENDLY DOWN TO EARTH, UPFRONT AN HONEST. CANT BEAT THAT NOWADAYS, VERY GOOD VEHICLE SELECTION. RECOMMEND TO ANYONE!

Had a great experience at moto cars usa. Jess and Jim was a great help. They got me into the exact car I wanted. Also with payments in my price range. Very nice people and they both gave the best customer service I could ask for I highly suggest if your looking for a nice car that's affordable go talk to Jess and Jim at moto cars usa

These guys are absolutely amazing. I was able to get the vehicle I wanted with a little help from the man Jim. If your looking for a nice vehicle and good customer service, don't hesitate to go to these guys!!!

Trinity and Jim went above and beyond to get me in my dream car! Awesome, genuine, and friendly service! Will recommend them to everyone I know who's looking for a vehicle! Thanx so much again guys!!

Great people, awesome selections, thank you to trinity and her dad! New review, they are a total joke, dont call back when they say they will. My paper plates expire tomorrow and they still haven't got my stuff ready for me to get my vehicle registered.. total freaking jokes!!

Honest and helpful til the deal was done ! Bought a 2019 blazer with 51k miles 8 days after buying the car the temp gauge stopped working and cooling fan running on high assisted steering reduced. Call them they said no problem. Take it to a local shop in Elwood not gonna mention names but the first words out of the shop’s mouth is I’m shorthanded and it would be a week before I could even look at it. We are swamped so I kept calling at Moto cars, USA Asking for somebody to please call me so we can figure out if there’s another shop that they use so we can get this car in and get it fixed. Nobody would return my calls at Moto Cars USA . I went out there twice asking people to please have somebody call me still no return calls. I gotta have my car fixed because it’s only vehicle I have to drive now so we took it to Main Street auto and told them to fix the car we gotta have our car. It was a thermostat replacement, which is a pretty good job. They gotta take the intake off. Take the whole top half of the motor off pretty much to change it. I finally did get a hold of somebody at Moto cars, USA and they confirmed with me over the phone that they do use Main Street auto but not as much as they used to because a lot of the stuff that he repairs comes back is what I was told on the phone. Then they just flat out refused to pay the bill because we made a remark to Main Street auto that if the car lot didn’t pay the bill we would and I guess he felt he should refer that information on to Moto cars USA they seem to be honest till the deals done you just better hope if you buy a car there you don’t have any problems with it or you will get the runaround. Over $800 out of my pocket on a 8 day old car!!! I do NOT recommend Moto Cars USA Elwood!!!!

My wife and I needed a car due to our transmission failing in our cadillac, so we got us a nice 2017 gmc acadia, this company went above and beyond, they are wonderful, very honest and down to earth. They are EVERYTHING the big dealers should be.... Thank you moto cars and all your staff

MOTO is not an honest dealer. They tout themselves as a Christian dealer helping people which makes my review even more disappointing. I made a deal on a Toyota FJ on the lot. Trinity called and told me she was sending out the FedEx papers for me to sign that day. Well 3-days later I called and spoke to the owner Greg and he stated they had a local buyer looking at it. Even though we had a deal, Moto did not honor the deal. Not a good way to do business, I lost all respect for Moto. But may God Bless.

I had seen all the good star reviews and that’s why I went to them rather than all the other dealerships I was looking at and they were honestly phenomenal. The car that we had did have an issue but they took care of it and the car is all good now and they kept their word. I do recommend going to them. Trinity is amazing and Greg was very helpful With making sure that we get to where we needed to be. Thank you so much. I definitely will go back for my second car. ❤️

Initially we had a good experience, however, it hasn’t remained that way. We purchased our vehicle on 11/29 and on that day, we were told by the salesperson and the owner that we could schedule a window tint for the upcoming week/weeks and that someone would reach out to schedule. We have now asked numerous times via text and Facebook message about getting this scheduled, to which we have just not had any response from staff. Whoever runs the Facebook page told us that we would receive a call on Monday 12/30 about this and as of today 01/01 we still have not received said call. Apparently when we were told we wouldn’t need it in writing due to the owner being present for the agreement, that was not the case. Would’ve loved to recommend this business to friends and family.

The woman working Today was super nice and even tho I didn’t end up getting the truck I went to see. When I do go get one this will be the first place I go, out of 9 dealerships I’ve purchased from this was by far the most hands off, if you like it get it dealership no convincing or bs. Will be back and will recommend

Had a great experience here, they were very fair and reasonable. Upfront about some issues with the truck I was buying (I expected some issues). They were trustworthy. I'd come here again.

This place is awful! I spoke with them numerous times before coming in and asking what I needed or what was expected to get a vehicle. They told us we were pre approved and to bring in $400-600 down & guaranteed I’d drive off in car I wanted. We sat for 4 hours after driving a couple cars found what we wanted, we did paper work and gave 1k for the deposit. We leave and the next day getting tons of calls and text to bring in the vehicle back bc the back said no. (We got told bank said yes that’s how we drove off the lot) I took it back and what they were saying really didn’t make sense at all so I was over it all and tried to get my $1k refunded but got told I would have to wait a few wks for it. (I gave cash) Come to find out when coming to get the money owed that the vehicle was sold to me and another person. Their car payment was more than mine so my guess on why is bc of the more$. They’re jokes. I wouldn’t waste time

What an amazing experience! They are the nicest people I ever met! They really do take care of you and their cars! I will definitely recommend this dealership! You will not regret coming here! The best and easiest process I ever been of buying a car! I will definitely be back to buy another car from them.

Very great place to get a car ….. very helpful and very liable And trinity. Is amazing and working with her is the best experience. I will definitely. Get my cars in the future from her and her only. If it isn’t Moto I don’t want!!

Great people to work with. I would recommend morgan up there to anyone she is great and amazing to work with. I would go back to her again and again. Very happy with my service.i have gotten 2 cars from them now. Extremely happy with both purchases.

I have gotten 2 vehicles from this place. The first one I dealt with the owner, he was quick friendly and really helped me out! 2nd vehicle I just purchased: dealt with Trinity and Matt. First of all Trinity needs a raise with customer service like hers! That's rare these days. 2nd, Matt was awesome and he said he would fight for us, and by golly he did just that! He and everyone was great! Thank you Moto Cars U.S.A! I WOULD RECOMMEND THIS PLACE FOR SURE 💪

Had a great experience at Moto Cars USA in Elwood. Everyone in the office is so nice and inviting. Trinity was so welcoming and went out of her way to make myself and my 8 year old comfortable. They went out of their way to get us financed and very quickly! Definitely recommend Moto Cars USA!!

Just helped my daughter purchase her first car here. We had been looking for several months. Contacted Greg regarding one of the cars in inventory. I live 3 hours away and he was very helpful sending me specific pictures answering all my questions and making the purchase as easy as possible. My daughter is excited about her new car from there and I am thankful Greg was so easy to deal with. He was not pushy or aggressive, just interested in helping us get the right car for our needs. Highly recommend this dealership!

The girls at Moto Cars USA in Elwood did a fantastic job with our family. They worked with us to get a great price and were great and very patient with our children during the process. Definitely recommend and made the car buying process a breeze

Morgan was very helpful with getting me into a new vehicle. The process was very simple/straight forward and not a headache like most places. I would highly recommend to anyone looking to get into a new used vehicle, and definitely will be getting more business from me in the future

Trinity Aust was amazing and so sweet. They got us in a car in 2 days. We had no credit. We honestly didn't think we were going to be able to get a vehicle. Very happy with the service. Thank you.

Had an amazing experience here, Trinity did everything she could to get me financed for a car and the process was smooth and easy would recommend anyone to them! Helped me out on a payment that was affordable and it never once felt like i was signing my life away for a car. Trinity and Phil are the best! Thank you guys!

I just left with my son after his first big purchase! As a mother you only want the best for your children and I have to say I was shocked with the outcome! Not only did they get him financed with a great APR but everything was quick and hassle free with top notch hospitality!!! Thanks to the crew at Moto Cars in Elwood for everything you did for my son and the soon to be great memories he will have with his purchase. Blessings to you all 🙏🙏

Great friendly staff! Went above and beyond to get me into the car I wanted. Would highly recommend to anyone looking for a nice car.

Greg Armstrong was amazing to work with. I told him what I was looking for and he found one the next day even though it was hard to find. Thanks Greg! Love the 2016 Ford Fusion Energi. With gas prices these days, the plug-in Hybrid is a great investment. Thanks for your help.

I never leave reviews, but I also never experience such over the top, excellent customer service. Jason & David sold me a 2017 Kia Forte at a fantastic price and were very accommodating to my schedule. They were honest, straightforward, and thorough. Shopping for a car as a single, 24 year old female can be intimidating because it seems like everything is a scam, but these guys are trustworthy and reliable. I had THE BEST car buying experience with them and highly recommend their services.