Paul's Auto Repair & Towing LLC in
Rensselaer (IN)

My check engine light came on and they were able to get me in the next morning! Were able to fix the problem and also able to change the oil in my car. Reasonably priced and great service!

Definately not, when the person answering the phone is rude, red flag no thank you.

Has helped me with many older work trucks even helped when I was stuck loaded with firewood. He definitely knows what he’s doing. Honest and hard working man. Thanks much Paul.

Last year, I had a transmission go out on my daily driver. Most of every shop told me 2 weeks for the repair and no real wiggle room to get it done faster. At Paul's auto, the staff laid it out to me in actual labor hours plus a time frame for delivery of the new transmission. Giving me a work completion window of 5 days to 2 weeks. I chose Paul's because of the way they presented the job to be done and a heartfelt promise to get it done as fast as possible. I had my car back in six days and am well satisfied with the results. If you're looking for honest prices and hard workers, they are here at Paul's Auto.

Sorry I don’t remember the driver’s name, but he did a great job! Was very professional. Quickly got me to discount tire for repairs. I highly recommend Paul’s service and towing.

I broke down on 114 with a flat. I called Wonderland Tires which was directly next door. They wanted me to pay $135 and said I would have to wait a while before they could help. When I called Paul’s they were quick to offer help and a fair price. They sent a guy and only charged me $85! I highly recommend Paul’s for any Roadside Assistance or mechanic needs!

Paul's was the only place around that could get my car fixed in a reasonable time, and they exceeded my expectations. For everything I needed I felt the price was beyond fair. Vehicle repairs are always costly and never fun, but going to Paul's made it as painless as possible. Definitely recommended!

My car broke down on I-65 and Cody from Paul's Auto Repair was very responsive and courteous. Cody arrived promptly and towed my car over 100 miles to my repair shop in Indy. This was on a busy Friday afternoon for them with other breakdowns. Another towing company nearby tried to rip me off and wanted to charge over $600 more. The price from Paul's Auto Repair and Towing was fair and reasonable. Cody was careful and thoughtful with loading and unloading my car on his flatbed. Enjoyed my conversation with him on the ride as well. Thanks Cody!

DO NOT USE!!!! We had our vehicle towed in by them when our timing chain went out. While they worked on the vehicle, one of the mechanics at Paul's screwed up the hub bearings when reinstalling the engine. Instead of owning up to their mistake and just fixing the issue, they charged me an additional $400. Nice people, but crappy service.

I had my car start to act up on the way to a family function. AAA connected us to Paul's towing. Cody called me almost immediately. Arranged for my tow and arrived when promised. He texted a picture of my car when it reached its destination, assuring me that it was locked and my key, name, and phone number were in the drop box. Thank you, Cody, for the assist.

I was impressed with the courteous customer service and knowledgeable, friendly mechanics. Prices make it well worth the trip. Thanks Paul, I Will be returning and recommending your shop to my friends.

Very professional, helpful, and fair. I was stuck with a damaged tire late on a busy night. Paul's was the fourth "24-hour" shop I called but the first that would actually drive the distance to where I was. Tony quoted the (perfectly reasonable) price, drove the distance to get me, and efficiently helped me find a hotel room, so I could get to a tire shop in the morning. He gave good advice in a professional but friendly way. He told me what the charges would be up front, including the extra miles to find me a room when all the nearest hotels were full, and finished with good advice for getting to the tire shop in the morning. Five stars well deserved!

My van broke down on 65 while I was headed from Wisconsin to Ohio on business. Paul showed up quickly, at 4:45pm right before they closed for the day, gave me a tow back to the shop, and we made a plan for the next day. Got it in right away in the morning and replaced the fuel pump. Reasonably priced, as well as a personable and knowledgeable staff.

These guys saved the day and were very reasonably priced. I had an employee break down on his way from Chicago to cincinnati. It was an after-hours call and Cody picked up my guy on the side of the interstate, brought him to a hotel and then dropped the car off at their shop. The next day, they made the necessary repairs and even sent a driver to pick up my guy so that he could retrieve the car. From the time that he broke down to the time that they facilitated all of this was about 12 hours. When it was all done, they provided awesome customer service and great mechanical aptitude at an even better price. 5*

This place is great! Had an issue with a repair; they came and hooked it, fixed it, and gave it back the next day. They stand by their work and have outstanding customer service the likes of which has been missing since quarantine. Only place I'll be using from now on.

I've been going to this place for some time now. My wife usually pays before I get our vehicle this time I went and was charged almost $500 for the work thinking maybe their survice hours may be hi I looked at the invoice and noticed the part was $200 over the actual price to upcharge that high is reduced and yes I checked the high end price was $103 and the average price was $60 even adding overnight fees it wouldn't be half that so I will not be scammed by them anymore

On our way trip South to Myrtle Beach we had a bearing go out and luckily, These wonderful people were able to fit us in right away get us on the road a s a p. They were so kind and courteous with my three kids running around in their office. Thanks so much for all your help!!!

Paul’s was amazing! We broke down traveling home. They were able to send a tow truck out, and fix the issue in about an hour. They were efficient, kind and easy to deal with!

I called Paul's on a Monday after having trouble during a road trip. They came out to the hotel we were staying at and handled everything efficiently. They understood I was staying there with a child, and that it was hard to get to the garage. Once the repair was finished, they returned the car to the hotel once again. It took less than 24 hours for the repair to be completed, and when it was complete, it was at a significantly less cost than I had expected after some internet pricing. Everyone, from the tow, to the office staff, to the service people did their jobs efficiently and well, and I'm so appreciative that the hotel staff recommended them!

We were unlucky enough to need a tow today, but so happy we used Paul’s. Greg made it to us on the highway very quickly and got us to a tire shop on a late Saturday afternoon that could actually put on a new tire. He was professional and very friendly. So happy we had a great tow truck driver! He made a bad situation much better.

Paul from Paul’s Auto Repair and Towing is great. I locked my keys in my vehicle while working. I don’t live in the area and had no idea what to do. Paul was there within 20 minutes of my phone call and found me in the middle of no where. Great customer service. Highly recommend if you ever have the misfortune of locking yourself out of your vehicle in his area.

Got my new tires mounted and balanced. They were swamped but kept my appointment. Fast Service and significantly less money than competitors in area. Took good care of my aftermarket wheels and the balance was perfect. Thanks Paul!

I called 10 minutes before they opened I was heading out of town had a tire that was consistently low for the last couple months and decided I needed to fix it before I left. They answered their phone and graciously took me in right away and had me back on the road within 15 minutes and only $11 repair. They were very kind and professional and I would definitely take my car there again!

This shop is wonderful, friendly, and great at what they do. Paul and his wonderful staff got us in early, were hospitable, and priced great. If you need any work done to your vehicle then go here. If we ever have car troubles again around here we will be going back to them.

Had a fuel rail break on our 2006 Chevy 3500 dually go out and these guys had us back on the road in less than 4 hours. They came and picked the vehicle up and dropped it off and what I feel was a very reasonable price for everything. I would highly recommend these guys over anybody in this area from friendliness to quality of work they were very professional. Thanks Again!

Paul's pulled me and my friends out after crashing into a ditch on our way home from Chicago. They were extremely nice and accommodating. They also opened up their shop for us after closing so that they could repair my car and my friends & I could make it back to Indy. Definitely recommend.

Paul's Auto did a good job with my oil change. I arrived early expecting to stay for a while but to my surprise they got my vehicle in right away. They treated me respectfully, answering all my questions. I am not from the area but I am pleased with my experience, I plan on using them again when I am in town.