What clients say about Central Mufflers & Auto Repair in Crest Hill (IL)
While this place might be decent for attaching a welding muffler, their greed drives them to take on tasks well beyond their expertise. Do NOT let them work on your car for any major repairs. They are not true mechanics but rather inexperienced learners with limited auto repair skills. Their priority seems to be taking your money while misleading you repeatedly. They charge exorbitant prices for subpar service. If you choose to go there, be wary of the older man, as he may be particularly pushy. I had a terrible experience and ended up taking my car elsewhere to fix not only the original issue but also the additional damage they caused, which cost me thousands. Steer clear of this place, even if they offer to repair your car for free. I wish there were a rating lower than zero stars.
I took my 2003 Z71 Chevy Tahoe to replace 2 manifolds,Y Pipe with hangers for $1045 dollars, replacing manifolds is not a easy job and the price was good, the work that they performed was professional good quality work, I will be going back to them for future car repairs.
As a nurse I'm HONESTLY telling you not to take any vehicle here to have it fixed. They backtracked several times on an issue I had with my SUV that was supposedly fixed there a little over a year ago. After I brought it to have it looked at I was told I needed the exact same work that had been completed 1.5 years ago. First I was told it had never been completed. When I told them I had the receipts of the work completed then they said it was no longer under warranty and they had not told me the work had never originally been completed. The car has been garaged with less than 5000 miles being driven on it since the original work. I do not believe back brakes and rotors can go bad in a garaged car with less than 5000 miles driven on it since it was last fixed there. I also had the cv axle replaced (I thought but who knows now). The receipt that was in the glove box mysteriously disappeared when I advised on the phone this is where work had been completed. When I brought in the card with the quote on it from 1.5 years ago then it was crickets. I was also told I needed front brakes and rotors and this wasn't true at all. PLEASE DO NOT TAKE YOUR CAR HERE. THEY ARE NOT HONEST.
Had my brakes done there, and then needed my car to pass emissions, so i figured since they took care of my brakes I’d go back to them.
Was done quick enough, but I ended up feeling a bit ripped off. It ended up being $400, and as far as I can tell, because they wouldn’t really tell me what they did, and my receipt did not give any detail on what work was done, all they did was put on a new belt on, and change my gas cap. They did also take the car to the emissions place to make sure it passed, but if it would have saved me anything, I’d have gladly done it myself, as this was an expense i was had to borrow money to take care of.
Yes, they quoted me the $400- but I also work in an industry where we quote prices beforehand. If I give someone a $600 quote, and what we end up doing takes half the time I estimated, I ask for $300, I don’t still charge them $600.
Maybe things are different in the car repair industry, idk- they were nice, and the work was done quick, but I will not be returning, or recommending them in the future.
As a resident on center street I don’t appreciate your employees parking cars on center so no residents have parking. This is one of your guys right? If this doesn’t stop by Monday July 1st the Joliet police department will handle this situation. I’m tired of this.
Brought my transit there because my breaks were squeaking and a check engine light was on. By the time they were done It cost was $2,300 and they did a tune up, struts , shoes, Front brakes oil change, cat conv and an alignment. Hardley any of that probably needed to be done. Got it back and it was shaking and slipping all over the place like they didn't tighten the lugs or something. Definitely wasn't like that before I brought it in. I took it back and they now say I need links, tie rods ball joints and another alignment and want to charge me another $875 minus the alignment to fix it. Me and my wife have used them for years but never again, I confuse cheap with quality but now they are neither. Never again
First time coming to this shop and what a terrible experience. Paid $550 to fix an emission leak and gas hose leak which seems fine so far, but then as I'm driving off I go to roll up my window and it wasn't working. I called the shop to ask why my driver window isn't working and they tell me that's how it was when I dropped it off which is false. My driver window was working before I dropped my car off and I had the window closed so someone broke it and they wouldn't take responsibility. In the end they only offered to raise the driver window so it's closed, but I can't lower or raise it anymore.
When I brought my car back in for them to fix the window and I was waiting, one of them brought a card out to me with an estimate on how much to fix the window and motor... First of all I can't believe that they let me drive off without any mention of the window not working, but then to give me an estimate to fix an issue that didn't exist before I brought my car in is crazy. I was hoping this would be my new shop for car issues but I can't trust them after this. Whether it was intentional or not they broke part of my car while I paid them to repair a completely different part of my car. Save yourself the money and headache and go somewhere else.
Terrible place. Will take your money but not fix your car completely. My husband and I took our car here for a check engine light. $1300 to fix it. Check engine light came back on 5 days later. Took the car back. They wanted an additional $700 to fix a different part. They didn’t offer any explanation or offer to compromise on the cost. Why wasn’t the part that’s now needing fixed identified and fix during the first repair? Do not go here. Spend your money somewhere else where they will fix the car correctly the first time. Another mechanic fixed the issue for $200.
DO NOT BRING YOU CARS HERE! they say they fix things but really dont fix them. Brought ny car here payed 800 dollars , had to bring it back 3 diff times all for them to hold my truck for 3 months and STILL NOT FIX THE PROBLEM I PAY FOR . but then they have the nerves to act mad because i have to keep bringing my vehicale back When they got payed for. Also payed them 500 dollars for break lines and my break line literally busted while i was driving and i almost crashed. Then they tried to lie and say it was engine coolant. THEY WILL BE RECIEVING LAWSUIT PAPERS SOON .
Helpful, friendly, and knowledgeable staff I have brought my vehicles there on more than one occasion they were fixed promptly, properly, and at a great price. They do a really wide variety of mechanical work so check them out what's not to like
It’s funny how I saw 3-5 star reviews and here I am leaving the first one star. I have no idea how long the shop has been open but my husband took his truck to this shop for a leak under the transmission, paid for it, picked up the truck and all of a sudden it has three leaks! When asked the workers they stated that they would have to check the truck out again. The second time the truck was taken to the shop they looked at the leaks and stated he had to fix something else that’s leaking. It makes no sense to me that you take the truck to the shop, it was diagnosed with one leak, stated they will fix but then it is returned with two more leaks. Now no one is able to help my husband because they claim they can’t do nothing about the situation. Horrible.
I've always had excellent and HONEST work with GREAT prices on my vehicles anytime I've been here over the past 10+ years. The work is repaired correctly and quickly and I never had to have anything reworked on that they completed.
Great customer service completed my car great time. I would most definitely suggest this place Forest Service. They are fast knowledgeable and willing to help you with whatever car issue you may have. You all keep up the great work and stay safe.
For me it was just what I needed. My muffler had a rusted pipe piece they fixed so I get more miles with the old system vs replacing the whole friken system as suggested by the big brand shops!!
I got a very bad overall business experience from this company, 1st.i gave them 100.dollars depot on a used part that cost only 50 dollars, after waiting a few days for the part to arrive the wrong part was sent to the company, I informed them that I didn't have time to wait until they reorder the part ,they refused to give me any potion of my money back, this was not only bad service it was fraudulent ,please recomend to me a Attorney.
Quick responses, reliable work, good prices, and good people. We've been burned at other places and won't go anywhere else anymore. Worth a trip and an estimate!
You got a mechanic's learning and the job when you replace Parts in a vehicle you were supposed to return it to the owner of the vehicle if you don't the means that you never a replace what you say you did replace that is bunch of BS
Support your local small businesses 👏 the owner and employees alike are very knowledgeable and helpful. I was weary on leaving my car due to my schedule and the owner was nice enough to let me borrow a vehicle of his for a few hours since I lived about an hour away. Very appreciative, and the work done on the vehicle was worth the wait.
Seems like all the material brand they use is generic and not really good ...have had issues with brake pads & recently my vw jetta spark plug are acting up ,went elsewhere was told generic brand plugs, if you go here just bring your own parts labor price are very reasonable but i have had bad luck with brake parts they use and also plugs for my other vehicle
Professional. Quick. Honest. Reasonable. For as long as I'm in this area, Im a repeat customer. I got some exhaust work and a synthetic oil change for a great price
DO NOT GO TO THEM. They are some crooks and liars, I been going to them since 3/10/2015. My car was over heating first they told me I need gaskets, so I got them. My car was still over heating, I took it back twice, it took the third time for them to tell me I had a leak. Which meant more $$$, they kept my car longer then they said they would only for me to have to take it back. They lied about test driving my car, I call them to tell them my car still not fixed they said they was going to test drive it. How the hell you test drive a car you don't have is beyond me. They had my car three straight days now, I had to miss work because of them, they haven't offered any of my money back or nothing. Don't go there unless you want a headache.
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