Courteous, knowledgeable, asked what was wrong with my vehicle before he towed it. Determined a jump might be all it needed which proved correct. Appreciate his taking his time and not taking advantage of my situation for $80 in his pocket.
I needed a long-distance tow today and the service by Coffman’s was much appreciated. My driver was attentive and cautious on the snowy roads, and he was friendly but not overly talkative. The experience put me at ease despite the car trouble that necessitated the interaction.
We had a fleet vehicle go down in Danville. They were quick to get the vehicle towed to their ship and I had an estimate quickly. They remained in contact the whole time and were very easy and pleasant to deal with. The repairs were completed quickly and we had it back on the road way sooner than expected. Highly recommend.
Wish I could give zero stars. Towed my car one time for being in an unpermitted location. I arrived less than 30 minutes after the tow and they changed me an overnight fee in addition to the tow. Really? Thirsty money hungry predators working with the Town so please people park accordingly or they will hit you in the pocket
I'm an over the road truck driver. Needed a new alternator. They got me in and out in less than 2 hours. New alternator and labor was less than just buying the alternator from freightliner. Great people and great service.
I had a truck come in at 7:30am before they opened and Ryan the mechanic I spoke to on the phone was on it and had a new alternator installed and had my truck back on the road by 9:30 am!! The front office people were great to speak with, the cost was very affordable. Very professional nice people. Highly Recommend!!!
Somehow my Jeep locked with the fab in it, and my Corgi. Even though they were busy and had a hour and a half wait, they sent one employees to help me right away, excellent caring customer service!! So friendly and helpful.
All of the people here are polite, nice and helpful. They made a horrible experience a little bit better. I hope to not go through this again but if something does ever happen, I want them to be the ones I have to deal with.
I called roadside assistance before 1 pm for a tow less than 2 miles in town. It was scheduled to be delivered in two and a half hours, which.is.much longer than I should have taken, but 3 hours later they weren't even on site. It took 3 and a half hours from my call for the vehicle to even be located and almost 4 hours from my call for the final delivery...an hour and a half later than the already generous 2.5 hours projected. There was no notification from the company to roadside assistance nor to me about their delays; I had to call to find out about them. I gave a second star instead of one because they at least got it there right before the shop closed for.the weekend, but barely. The insurance company agreed that this was unacceptable. I will raise it to 3 stars if someone will at least tell me that they are sorry and will try to do better I forming the customer of delays in the future. Unlike previous posts,, this cannot be blamed on me.
I just wanted to say the "gentleman " came to my home my car is newer and it was a pain to get into but he was amazing he was, I couldnt say it was better service, very nice, friendly, and kind..so thank u so much for being there when I needed someone the most!!! (I got to work on time thanks to u).
If you need roadside assistance, call them!!! We were on our way camping when our camper trailer tire blew. Our jack to our Tahoe was too big to remove the trailer tire and replace with our spare. We were stuck on the side of the freeway not knowing which exit we were near. It was late at night. We first called our insurance which (of course) did not extend coverage to the trailer tire - but they called people in our area for quotes. The best they could find was Carnaghi Towing which wanted to charge us $165. We didn’t need a tow, didn’t need a new tire, just the tool to change it!
I then called Coffman’s towing who said it would be $85. Ryan said he’d be to us in 20-25 mins. He showed up in nine (yes NINE) minutes!!! He then said he thought we were further away so reduced our price to $65. He changed our tire for us and noticed the spare was low on air so followed us to the nearest gas station and made sure we knew where the air pump was then left. Well, the air pump wasn’t working and we were afraid to drive on it so he actually made a trip back after another call to fill up our tire with his air compressor!
He saved us last weekend, was quick, and charged a FAIR price, plus went over and above to make sure we were safe. Thank you, Ryan!!
Pleased with truck service. Worked in right away, and didn't hold us up on the $. Wouldn't hesitate to go back, we aren't local, but were treated like we were. Reasonable and fast!
Had a good experience with them a couple years ago when they worked on my crew cab dually diesel. Truck still runs great. Also thanks for sponsoring the race track!
My emergency roadside towing service gave them my information since I was in dire need of a tow. They ended up not showing up at all, reported they called me twice and left voicemails. Neither of those happened.
Horrible experience with this company, went to pick up my daughters car, they drive it out to us and while it's running the guy shuts and locks the door then tells us to go f--k ourselves! Totally unprofessional company, call any other tow truck company. !!!!!
Owner pulled the car around and locked it with it running. He then instantly got defensive when we suggested that he should unlock it for us. Luckily she had a spare key at home. They will NEVER get any of my money willingly....
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