Andy's Auto Body & Towing in
Madison (IL)

Came right away charged way less than all the other tow companies

Took my car in for body work car came out with all sorts of internal problems, engines lights were on causing me to spend more money than I can Morgan

Great service and very professional. I wouldn’t call any other towing company!

Andy's towing got an automobile out of my neighbor's driveway. To do this, the driver drove in my yard. He left a giant rut and crushed the landscaping rocks that were there. I called them and was told that they needed to speak to their boss and would get back to me. I never heard anything from them.

Terrible drivers!!!!!!! Their driver ran me off the road! They don’t use blinkers or follow the laws!!!

I needed a tow on July 4th. The driver was friendly, efficient. Most places you have to pay upfront and be by your car. I had to leave mine to go to work. The driver picked up my car and drove to my job for payment. I thought that was awesome. I have no complaints. I'd use them again.

Andy the owner was great. Some of the employees were not. I had to take the car in several times and in the end they did a decent job with the auto body repair. I would recommend for auto body repair.

After hitting a coyote on 203, Andy's had my car up put back together & running in less than 24 hours. The staff & Andy were friendly & made me laugh after being so shook up. The pricing couldn't be beat. I will use Andy's from now on.

Horrible. Seriously. I’d recommend allowing a raccoon to tow your vehicle before this company. The driver took down a road sign on the sidewalk leaving and there were police present. Sad.

On 4/24/23 my tire blew out near Clayton MO, Thanks to Andy’s Auto Body & Towing I was able to get home safely and off the road. The tow truck driver was extremely helpful empathetic and understanding of my needs and situation. Not only did he tow my vehicle to the required shop but he also went above and beyond to make sure I made it home safely! I highly recommend this location for your towing needs. Thank you Andy’s Auto Body & Towing. 😊 Sincerely: Satisfied Customer

Towing service working with Brooklyn police dept. They towed my car illegally and charged me 750.00 for 2 hours.when I called to inquire about the car the person had poor customer service and told me I will be there when I get there and I could hold your car till tomorrow.

Vehicle was towed there due to an accident and when I went to look at the vehicle the rear tires had large holes cut out of them

They were wonderful and quick to come out on Thanksgiving night when we needed them after someone locked keys in the car with the car running. The staff was kind and incredibly helpful! If you need any type of service, this is the place to go!

They received my granddaughters stolen car from police after thieves were caught day after robbery. No one notified her that her car was ever found until she received a letter from Andy body shop that she had 10 days to claim it which was October 29,2021. And she must pay storage fee plus towing They have had it on their lot since August 17,2020. They knew how to get in touch as they sent a letter but they waited till October 2021 to do so. This is a scam and they should be reported to the state of Illinois for criminal charges. They are not honest. My granddaughter was not even aware that car was found as even police never let her know.

Andy's is a great place to buy cars. The people there have great customer service. They sale cars from time to time great deals.We have brought a couple of cars from them. They also do towing.

I wouldn't give them one star if that option was available. My truck was stolen and recovered in Granite City and they charge be 270 to get it back claiming its was 225 just for putting it on the rollback. Funny how every tow company in Madison and st Clair county quoted a price of 95 to 125 for the same service. Its a shame that a company is allowed to price gouge crime victims

I just used them for a tow to the mechanic following a brutal week of cold weather in February. The price was fair, service was excellent and I would recommend them to anyone for similar service in this area. One of few 24 hour towing companies in the immediate region.

I took the car for body repairs. Firstly, the assessment for the body repair of my car was not professional and was poor and inadequate. Prior to the body work, I repeatedly requested the body plastic guard cover below my engine casing to be renewed. After completion of the body repair, I noticed that the old, partly damaged engine cover was removed, completely, discarded in the trash and hid the issue aside and covered up. When I enquired and said that the main job was not done, that of the engine guard cover replacement, the person incharge avoided to answer. Later it was found that the renewal cost was $276, and so I am guessing that due to the high cost, the job was not done. But why then was the old engine plastic guard taken off when it was serving a part of the engine protection? And i was not notified on that until I started investing and found the engine plastic guard hidden inside the trash can. Why would anyone remove the plastic guard unnecessarily, and if so why was a new one not replaced? And why was the issue hidden from the customer. I believe, The job was done by an unprofessional low paid Mexican origin worker. The body workshop is unprofessional and shady. In addition, the person in-charge was rude and I was not given any paperwork for work done. I had to hold back part of the payment as the engine guard was not replaced, and it would cost me another $350 to replace it. Thank you for your attention.

Oooohh my goodness 🤦🏽‍♀️ I locked my keys in my car the other night and the gentleman told me that he’ll be there in 30 minutes. He called to inform me that he was 2 minutes away less than 15 minutes after getting off of the phone with him. When he made it to my car it didn’t take him 2 minutes to unlock the lock!!! 💥 Thanks Andy’s and Thank the Young man initials RH. You Rock 🙌🏽🙏🏽

They are very professional. Andy will go out of his way to make sure you leave happy. Highly recommend them for all your autobody and towing needs

Andys towing and storage helped us out a lot! Along with polite and friendly service, they were very understanding and helpful. Even gave the kids a bunch of cookies for Christmas!

HORRIBLE RIPOFF!! IVE HEARD THEY ARE IN BUSINESS WITH THE POLICE. NOW I KNOW!! GOT TOWED CAR WASNT THERE BUT 4 HOURS. CHARGED $185 PLUS $45 STORAGE FEE!! NO WONDER HE PULLED ME OVER FOR GOING 6 ABOVE SPEED LIMIT!! THEY GOT MY MONEY BEFORE THE COURT DATE SO THEY DONT CARE!!

The owner was nice to me. Very rude to my son. I will only go back if my vehicle gets towed there again. I pray not.

Nope. Works with the police dept to tow and store cars. I'm good on the whole deal. Towed my car from my back yard where it was registered and where I lived. Landlord lied to them and told them my own car was parked illegally. And towed my daughters car from the side of the road. Claimed someone was trying to steal her bumper. Towed it home with half the bumper missing. They are bad business...run and do no business with them

Got towed from a spot that was not marked no parking. When I asked the driver of the truck how much to get my vehicle back, he told me $210. I also had to got to the police dept to get a (Tow release form), which cost $150 cash at the police dept. After this portion was done I could not get a ride to pick up my vehicle, so I got a ride from a friend there and there was no one there for me to pick up my vehicle, when I called the guy said he waited for me til 6am and told he'd be back at 8:30am. I then told him (now 6:28am) that I need my vehicle now, he proceeds to curse me out and said that he can do whatever the F**C he wants. I wait until 8:15am the shop was open and the person to me that I had to pay $185 and not the $210 the other person was trying to gouge me for. Overall this was a complete ripoff between the police dept and Andy's Towing. Watch out for these crooks.

When the Insurance Company didn't work with me, Andy's did !!! We already had the bumper and taillight, and Andy's agreed to install it. Not Only did they save me over $1,000 compared to 7 other local shops I talked to and $1,600 cheaper than the dealership, But Andy's also painted and installed in just under 3 days - and it looks like the accident never happened!! Excellent Job. oh, and another plus - one of the seals leaked - and Andy's got the car right in there and fixed it quick - with no extra charge. Overall Excellent. Great Work, Great Customer Service, and Great Price Definitely recommend this shop to anybody

Needed to get towed from Venice to Alton. Called them up. They were there within 10 minutes. Fast, efficient, friendly and affordable. Highly recommend these guys. If I ever need a tow in that part of town again, I will definitely call them.