Sky (the guy driving the truck) was the best tow person I’ve ever dealt with. I couldn’t believe that he pulled over to offer me assistance before I even had a chance to call you guys. He saw that my car broke down in a really bad spot on route 3 and made sure that I was going to be able to get out of that situation. Legitimately, his assistance restored my faith in humanity yesterday. I can’t say enough how much that means to me! With out a doubt, I will be using this company from now on.
Wonderful! I was really in a bind today with my battery completely dying in St. Louis, MO. This company came out through my insurance. The driver was very communicative even though he was given the wrong address. He was really nice and even helped me find a place that would install a battery on a Sunday. Thank you for the amazing service and for making my day much better. :)
Great service. I had flat tire for the first time in life and ACRA responded and arrived in less than 45 minutes. Scott was our rescuer and he did an amazing job of safely towing the car and dispatched it at the requested shop. He has great personality and took extra miles to take us home too. Thank you ACRA and Scott, you should be the employee of the month!!!
The driver arrived quickly and did a great job getting the car up on the flatbed. We were a little worried with it being a low profile car, but he did a great job and put my husband at ease. Thank you for being great to work with.
Russell immediately took ownership of my car. He is very courteous, very personable and professional. We had a very pleasant conversation. He's an excellent driver, observing the speed limits and always using his turn signals. It was quite apparent to me that he was genuinely invested in my All Cities Recovery towing experience! Please convey to Russell, my sincere appreciation, Ron Frauenfelder
10/10 recommend!! Yesterday morning we had an accident I called All Cities and they were out to my car pulling it out of the ditch within 30 minutes. Everyone I came in contact with was so friendly and professional. I wish I could remember the name of my truck driver he was the absolute best! Eli was so quick to relay the information between me and the driver when we had trouble getting connected on the phone, he didn’t skip a beat! They made such a stressful morning move along a lot easier. I will most definitely be calling and recommending All Cities any time I need a tow in the future!
Good experience with customer service keeping me updated while I waited for the towing truck. Mr. Scott, the driver, was kind, polite and patient with address instructions. Grateful for that in a stressful situation.
Today I thought I wouldn't be able to get my car out of the garage because it wouldn't go in neutral by it being a push start. Thanks to Deano for having the experience and passion for what he does he made it happen. I am so ever grateful for you. Deano you are the best!!!!!
Thank You 👏🏾
I got a flat tire on the interstate and they dispatched an excellent technician within minutes. He arrived 10 minutes later and had me at the tire shop sooner than that. 10/10 customer service, I would recommend this company to anyone!
Thanks Scott!
Damaged my vehicle and mislead me with fees and requirements. Took over 12 hours to find out they had towed my vehicle and brought it to their lot rather than the city lot and were too lazy to put the info in the portal. Absolutely shameful predatory practices
Great reliable service! The staff(Shannon & Rob) were nice and polite. They made a stressful situation less stressful. It’s hard to find a company at 12:30 AM, rainy and that are willing to tow a vehicle that wasn’t involved in a car accident. Thank you for your help!
Eli and Todd where amazing! They where there fairly quick compared to most all others. They reassured me that my son and I would get home safely and we did. They went out of there way to follow us to make sure we would make it safe and I put them in danger having to pull over on the side of 270 and put my car on the truck. Eli rode in my car on the back of the truck to ensure my son and I had a seat in the truck. I've had alot of tows and this was by far the best. They where so helpful and friendly and made my son and I feel safe!!
These guys really take care of the customer and understand that whenever they're on a call, you're in a pretty bad situation.
My tow driver handled my '87 with care and respect. They're authorized AAA and employ awesome people all around.
Place of peace Eli Potter is a good guy Matt Shaw he is a good guy just got to get to kno him then theres me help customers with there cars in trucks then John Charlie Carrie in jd we work our butts off if u need a tow call us will come to your rescue All cities
Update*** had to get this baby towed again😓 thank you Eli for being awesome!!! Wish there was a way to leave another comment!!
Thank you Tyler for getting my car to the tire Dr.😆 Nice guy!
Great service car wouldn’t start and they were able to come to me very quickly and take my car to the dealership and let me ride with them, Tyler was awesome did his job very well!!!
Service provided by Eli was expedited quickly. I only had to wait 10 minutes for him to come and take my car to the dealership. He even came back to let my windows up for me. I appreciate his helpfulness and kindness extended. Thanks again, Eli! You're wonderful!
Tyler did a great job getting our car towed 40 minutes away. I would definitely recommend them as they were very professional, friendly, and efficient.
Highly recommend this company. They are fast to arrive, give an accurate eta, and do the job fast and complete. Very helpful and would definitely use them again. Five star service!!
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