Wauconda Car Care & Tire Center in
Wauconda (IL)

Excellent service, as always. The team at Wauconda Car Care go above and beyond to provide great service. They have been keeping me moving in my older van. Thank you - Joe, Jen, Ryan, and the entire team!

The staff at Wauconda Car care go above and beyond to make sure you're riding safely. They are always super friendly and explain all options for your repair. Jenn and Ryan are usually whos at the desk when we go in and it's always pleasant!

I usually just come here for oil changes and other minor things like that. But recently I needed new tires for my vehicle. After shopping around tirelessly for 3 weeks I came to the conclusion that not only did they have the best price around but they had the best availability also. I called them in the morning and told them I was ready to pull the trigger and purchased the tires and they had them there at the store within 3 hours and were able to get me in immediately to get the tires installed. Such a lifesaver. Not only that they had an incredibly comfortable lounge to wait in while I was there. I definitely will not be doing any more shopping around when it comes to tires and stuff I will just be coming directly here. Absolute five star experience ⭐⭐⭐⭐⭐

I recently went in to get all four tires replaced. The service seemed great at first, they installed the tires quickly and even cleaned the inside and outside of my car, which I appreciated. However, I had already noticed some issues with my vehicle, so I took it to my mechanic shortly after. He informed me that my car has severe rust damage, so extensive that it’s unsafe to drive. He was surprised that a well-known shop had worked on the car without flagging the condition or warning me. He also mentioned that performing the tire replacement may have only made things worse considering the state of the vehicle. While the customer service and cleaning were nice touches, it’s concerning that safety wasn’t treated as a priority. Proceeding with work without addressing, or even acknowledging, such a serious structural issue reflects poorly on the shop’s integrity and judgment.

Best mechanic around Lake County. They always take great care of my vehicle and provide excellent service at a fair price! Nice folks too!

Excellent service and genuinely nice people! Car broke down on Rt 12 and was able to get it to the first shop which was Wauconda Car Care. So glad it was, because they were helpful right away and got my car taken care of! Thank you, Wauconda Car Care!!

This is an honest business in a cut throat world. Today I spoke with Jen and told her to give me a new tire because I had a visible nail lodged in the rear passenger tire near the wall. After checking it out I guess they found no air leaking. Instead of just changing the tires she told me and let me make the choice. No charge even though they spent their time looking at it. I am going out of my way to get work done here in the future. They did a good job last time, but I am writing a review now because I was touched after spending so much on getting my new place fixed by nickle and dining contractors. Love this place… today they reminded me that not everybody is out to get you.

I had a roadside emergency-my battery was dying while driving. This is not near my home but the people could not have been nicer with my roadside emergency. They were able to help me within 45 minutes. Thank you for your great service today and your help! I will for sure be recommending your business!

The team at Wauconda Car Care are extremely knowledgeable, and very informative. Their pricing and labor rates are very reasonable and they never try to sell you services that are not necessary. I have full confidence in their knowledge and ability to get the job done right the first time, every time.

One of the most expensive pil change I ever pd in my life... would I recommend it? If money is no issue n you can burn it sure but I've had it done for about half w quality muffler in Island Lake n no issues. $125 is a bit much, but it's my opinion.

Their team diagnosed braking noise and promptly serviced my daughter's Jeep Compass, turning an anticipated expensive repair into an affordable one. I've been taking my cars to them for years, and highly recommend them to my family and friends because they are professional, courteous and trustworthy.

First time at this shop, because it was recommended to me by a friend. I came in for and oil change. 2 days later, I noticed that i had an oil leak and the leak was not just a few drops, it left big oils stains on my driveway. i've had my truck for 5 years and i have never had a leak. I went back to the shop and asked them to check that the oil filter and plug were tight. they checked and said that leak not coming from filter or plug. I took the truck to a mechanic, he found 5 bolts were loose and that is where the leak was coming from. I don't think 5 loose bolts are a coincidence. i believe that someone in this shop loosened the bolts to get me to bring it in for an expensive repair. this was my first and last time in this shop. BEWARE!!!

Had an issue with my brakes on a Sunday so we called here since it was one of only a couple places open. We were told they couldn't guarantee they’d be able to look at it until Wednesday bc they were so busy but if we were able to drop it off they could check it out if they ended up having any downtime. Got a call Monday morning telling me what the problem was & how much it would be to fix it. I was able to pick up my car by Monday afternoon! They also had vacuumed the inside which was much appreciated. I will be bringing my car here for any maintenance from now on!

The new tires arrived when they said they would. I made the appointment for the install and they were done with it in about 1-1/2 hrs. Their price was about $100 less than another dealer in town for the same item (not in stock). I also did not expect the complimentary car wash. Thank you for great service.

Can't say a bad word about Wauconda Car Care service or staff. They were ready for my appointment, explained the work to be done/that was needed and I waited in comfort in their reception area while the work was being done. I highly recommend them for your auto service needs.

Always get my tires here. They'll be able to find you good tires for your car, and within your budget. They will show you different options so you can choose with confidence. Service was fast, and got a car wash to boot. Good job by all!

I like to keep my services in my home town/Waconda. And to find excellent service that also has hours that work with my schedule is a great plus in my book. People are friendly and professional. The work is done in good time and at a great price. I not only use them for my company truck but my own vehicles as well. Yes, I would recommend them to anyone looking for this kind of operation.

I've been coming here for years for my oil changes, brakes, and tires. I had an incident with a tire last week, and Jen was able to help me right away. Their customer service is great and definitely recommend them to anyone. Thanks again Jen for your upmost customer service, positive attitude and help. You always go above and beyond, and it's super appreciated!

I found this place because they were the only ones to take my car on a Sunday. I had a flat tire from a nail and had it towed there the day before I was supposed to go on a road trip. They checked out my tires and noticed they all needed replacing. Jen was fantastic and called me right away to let me know and suggested a good tire for my Cruze. They couldn’t get them on a Sunday so she said first thing Monday morning they’d get the tires and replace them and I had by car by noon the next day. Reasonable prices and they had my car washed when I picked it up.

The staff is friendly and helpful; they explain everything your vehicle needs, break down costs, and are honest. They didn't start any work without my approval and let me know how long it would take.. The waiting room is SO clean! Very happy with Wauconda Car Care and will continue to have my vehicles serviced by them!

I have gone here for oil changes for several years. They are very friendly and knowledgeable. Getting an appointment and confirmation online was very easy, and they made sure to keep me posted on the phone as to the status of my tires as they were being shipped to the shop. The only issue I had was that there was a discrepancy between what the official email confirmation told me thay were going to charge, and what they charged me in the shop. Apparently, the email did not take into account the fees for old tire disposal and change of valve stems etc., which it definitely should. It turned out to ba a small difference, so it was fine. Thanks again guys.

Ordered a full set of Goodyear tires, near the end of installation I'm informed by an employee that "one of the tires is likely bad, it just won't balance right and your rims are fine, there's nothing we can do now, but if you feel your car shaking from the tire you can come back and we'll order you a new one for free" that being said, they KNEW there was an issue with a tire, but there's nothing they can do. Just sounded like a HUGE safety hazard. Ended up shaking my car at high speeds and getting replaced. Why couldn't they have just replaced what they knew was a bad tire to begin with? I'll probably go somewhere different next time. This place is a bit too sketchy for my liking, although the front desk employees were very nice, I'll give them that.

Jen and the team got me in on short notice for a complete brake job. Pads and rotors all around and a fluid flush. They discovered a caliper was stuck and were able to get that replaced while I was there too. Price was very competitive. Top notch job on the brakes. Highly recommended. Courteous, friendly and professional team who effectively communicate throughout the job. Thanks!

I highly recommend this shop. I came in to fix a flat tire. Unfortunately, it couldn't be fixed that evening. I was stuck and didn't know what to do as my car was sitting on a rim w/o a spare. However, crew member found a solution for temporary fix just so I could safely drive home and return the next day for the new tire installation. I wasn't charged for the extra work they completed that evening. Next day, tire was installed in 20 minutes! Everyone I spoke to was professional and respectful.

Once you find a mechanic that is honest and straight with you, you stick with them. I've taken my cars here several times with issues, and always felt like I was being treated fairly. This particular trip was because of some issues I was having getting the car started. Every other place I have been in the past would have come back with a list of "must do" issues that they found during the inspection. This place calls me and tells me it needs a new battery and that was all they found that was an issue. They charged me a fair price and did the work quickly. I will go back here every time.

Wow!! What a great service !! They Changed my Tires for a very good price, just a great deal that saved me around $200.00 compering to several other quotes I've done. After they where done in around 1 hour just like they promised....I came out to a nice surprise ! They washed my car in and out, they've done a better job than my local car wash and I am serious about it !!! No additional charge.. They told me to come back after EVERY 6000 miles to do a free tires rotation.. In addition to that they also gave me mail in rebate to receive a Visa Card for $40.00 I really wish every service was that professional. WOW !! please keep it this way !!! Sincerely Very Very Happy Customer !! Thank you

Great experience. These guys are fast and honest. I had a tire that had a nail which was close to the sidewall. They couldn't patch it but instead of trying to sell me a new tire they removed the nail and tested for a leak. No leak and no charge! Definitely recommend their service.