Highly recommend. Awesome service. Super responsive.
Our car died over the weekend. We called Ivanhoe Auto first thing Monday morning. Their place seems really busy but Jordan was able to squeeze us in and went with his crew to bring the car back to the shop. The car was fixed within a few hours.
I came to pick up a trailer for vacation and realized that the tail lights were not working because of an electrical issue with my car. They dropped everything to get it fixed so that my vacation wasn't delayed further. They really went out of their way.
Love the family business with Jim and Jordan father and son they do great work and no complaints on them at all would recommend them to family and friends ??
I had my car serviced there at Ivanhoe a couple times now and Jordan is always patient and takes the time to explain things to me. I trust and believe what he tells me!!! That's a must! I'm a 66 year young woman and know very little about cars. I highly recommend them and I'm grateful to my son in law, Eric, who suggested them to me and helps me get to the bottom of things. Thank you!!!
Great service, was very professional, and concerning, even though he had to leave and come back with more equipment stuck to his original price, (thats integrity) would use again
This is the best service experience I've had. Jordan's knowledge, professionalism, and honesty are rare and appreciated. I'm extremely happy with his work on my car and the friendly service from him and the entire staff. A truly positive experience.
Very happy with my experience with Ivanhoe Auto after more than one repair. I recommend them for their correct diagnosis and fair prices. Car repair is never inexpensive, but doing just what is required to fix my car is refreshing. Thank you Ivanhoe Auto.
The owner is trustworthy and their work is above and beyond! I sincerely appreciate the explaining and I'm not made to feel rushed or negated. I will definitely go there for all the needs of my car moving forward.
I'm a mechanic and have a few other mechanic friends. What I have seen from this company is nothing, but honesty. A mechanic you can trust is worth every dime you put into your car.
Have yet to have a poor expirence working with the guys over there. Always prompt when getting back to me thing any issues they found, as well as the actual repairs themselves. My 08 truck went from a town driver to me being able to travel to AZ with no issues. I'd highly recommend using them, and another plus is they offer towing If you can't drive your vehicle to them.
Jim and Jordan and the guys at Ivanhoe Automotive are the best. Quality work is explained to non-car people (me) very clearly and honestly. They let me know all my options on what needed to be done, and worked very quickly to complete it. Can't recommend them highly enough.
Jordan is pretty straightforward in giving you an estimate. They fix my car under chassis noise quick and efficiently. Highly recommended for basic car repairs.
This quite literally is the first time I’ve ever left a review, and these guys deserve every bit of the 5 stars. We rented a uHaul for the bulk move down to NC, and Jordan was super helpful through the whole process. After we picked up the truck, he went out of his way to get us a discounted rate which saved a significant amount of money, he gave us the good news once we dropped off the truck.
Total class act and top notch business, will definitely be using them for the final move down.
Without a doubt, the most honest and reliable shop around. Have been taking my BMW to Jordan here the last 5 years and they always have me back on the road in no time.
I have to escalate this matter to a supervisor. The employee(Dave) if thats his real name was so unprofessional. For my own car safety I started filming how he was doing his job. He said if I did not stop recording he was not picking up my car. Then he just walked away. I can’t believe M & N towing have this type of employee working for them.
We blew a high pressure fuel line on our F350 while traveling home from WI. The owners of this Napa Autocare center were very accommodating to our special circumstances. Jordan, Jim, and the staff there were amazing! They went above and beyond to help us get back on the road. We highly recommend them!
I had to rent a U-Haul van last minute and this company was the only one that had a rental in a 30 mile radius. Also when I arrived I use the mobile app or mobile check-in which was very easy to use and find my key in the lock box highly recommend this company for your next rental
Amazing amazing amazing, super friendly, and will take care of you car as if it was there own. Can’t beat the price and service. Always satisfied with there work. I’ve had a bmw m6, to a diesel cummins work on at this shop, super knowledgeable and responsible guys, call and ask for Jordan!! Will always trust my cars with them.
After receiving a $1,000 full brake job estimate from a Libertyville Firestone I'll never visit again I went to Ivanhoe Automotive on a referral. Not only did they repair my brakes for $400 less, they resurfaced the front rotors and said they'd replace them if they ever warped and would only charge for the parts. The Libertyville Firestone quoted pads, rotors, and rear calipers and all Ivanhoe did was rear rotors, and front and rear pads because that's all that was needed. Good honest people I'd highly recommend. Thanks.
The staff at Ivanhoe are seasoned professionals. Their customer service is exceptional and they truly care about their customers. They diagnose the problems and explain the issues in detail so the customer fully understands every issue. I would recommend them to anyone.
I’ve been going to Ivanhoe Automotive for literally every issue I’ve had with my car for over 4 years now. Jordan has never failed to identify the problem, quote a good price, and fit the car in as soon as possible.
If something starts acting up and you have no idea what it is, go to Ivanhoe Auto, they’ll take good care of you.
The Ivanhoe guys are great! Jordan was super helpful and was able to squeeze me in last minute to do a tire repair. Will always come back to Ivanhoe for future car repairs.
I’ve been going to Ivanhoe Automotive since they opened and they do great work. We have all our personal and business cars serviced there. I would highly recommend them for any of your automotive need. The guys are very friendly and didn’t try to over charge you for services.
Have been taking two aging Subaru's to Ivanhoe for over a decade, Jim Maher and his staff are professional at there craft as any around. They never do more than is necessary (saving you money) but always keep you informed as to the
The current condition of your vehicle, and what type of service may be needed in the future. Can't say enough about my trust in the staff at Ivanhoe
Automotive.
Jordan and Jim are always very helpful and friendly. Every time I have a question or concern they are willing to address it. They deal with my phone calls asking questions with a friendly demeanor. Their prices are reasonable also. This is my mechanic shop. I won't go anywhere else.
I had to call Ivanhoe when my car died. I realized that I ran out of gas. Yeah, embarrassing! I was pulling out of a driveway so, my car literally died in the middle of the road. I spoke with Jordan who came promptly to my aid. He gave my car gas and made sure I got to the gas station. Jordan was awesome!
Great shop!!! jordan was awesome with the diagnostic of my vehicle. I can honestly say i recomend every one to this shop. If you need a honest place to have your vehicle worked on this is it!
I did not appreciate the young gentleman behind the counter, he was very racist against to my race, and dealing with him was not pleasant, rude, eating while talking to me, and on his phone always...., rest of the staff was very helpful and wonderful to deal with, they helped me out with my vehicle issues. I recommend talking with someone else not the young man that works the counter, happy with the garage services, but not with the one employee though.....
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