This rating is based on customer reviews, inventory size, pricing, and service quality
North Shore Auto Clinic in Evanston, IL scores a strong 97/100. Reviews highlight consistent honesty, skilled diagnostics, and fast turnaround & fair pricing. Customers praise clear communication, schedule flexibility, no upselling, and reliable fixes across routine work, complex repairs, and pre‑purchase inspections; parts are sourced quickly. One outlier reports damage after an oil‑pan job, a rare but notable complaint. Little to no detail in reviews about inventory variety, yard organization, or broader parts selection beyond quick ordering.
I brought my car here to have the oil pan replaced, which included an oil filter change and oil change. However, after the repair, they ended up damaging my turbo pipe.
Gene and North Shore Auto Clinic have truly been a lifesaver for me. With a busy work schedule that leaves me with little free time, it's crucial that I have access to my car. Gene is wonderfully accommodating to my schedule. The service is not only fast but also reasonably priced and trustworthy. I highly recommend Gene and the team at North Shore Auto Clinic for anyone in need of reliable auto repair services.
Believe the reviews everyone. Gene was straightforward, knowledgeable and gave me a very reasonable price for his services. Dropped off my car at 8am and was ready by 2pm. For the work that I asked for, most places would’ve charged close to double and taken over a day no doubt. I highly recommend North Shore Auto Clinic and will definitely be coming back for future maintenance and repairs. Thanks Gene!
My husband took my truck to them and they find out the problem and they fix my truck and they give me a good great Price and I will definitely go back again, you know what, this going to be my auto shop for my car and truck. I love this place and I wish I can give them more than 5 stars because they deserve 100 and plus more stars.
Gena is a master. There's no better place to go to - even if you live an hour away. If you need honest, affordable, and reliable work done on your car, go see Gena.
Gene ALWAYS takes care of my Ford Econoline and my wife's Prius. Super fairly priced and gets us in and out pretty quickly.
Has NEVER recommended unnecessary items to pad the bill---and quite often will make recommendations to help you SAVE money. Won't take my car anywhere else.
This is the best, highest quality and fastest car service!
I thank Gennady very much for his excellent work, efficiency, humanity, decency, understanding. Gennady is truly a person with a Capital letter!!!
Very quickly, spare parts for the car were ordered, fast and high-quality repair at a reasonable price.
We are very satisfied and I sincerely recommend it to everyone! Your car will be in safe hands!
First of all, I never ever write reviews. I don’t know where to start. This place is the best. I’ve been to so many different places with my car issues that I was having and I never felt like I trusted any of those places. I called dropped my car and I just knew that my car was in good hands. And it was! My car was fixed promptly and at a very reasonable price! This place is definitely the only place I will be taking my car. If I could give 50 stars I would!
Gena is one of most honest mechanic I have seen in the Evanston area and I will be using him for all my car services in the future. Thank you so much for all the work you do.
I called these guys at 10am on a Sunday and was able to get my alternator replaced by 3 or 4p. Very clean facility, I WILL be back. Great experience overall!
I had a electrical issue with my car which turned out to be a bad connection with the battery. He could have easily charged me 100$ for running a diagnostic which most dealerships do but instead he fixed the issue free of charge. Not only this, he refused to do an oil change for me as the car didn't need it at the moment and suggested to wait. Gena is one of most honest mechanic I have seen in the Evanston area and I will be using him for all my car services in the future. Thank you so much.
Always the best! I don't even live near it anymore, but I'll drive halfway across the city for Gena, a good and honest mechanic, who I've been going to for at least 15 years.
Great service and quality repairs for both my classic car as well as my VW and newer Mercedes. The work is quality and reliable, and repair costs are always reasonable and hard to beat.
Our large family has been taking their vehicles to NSAC for 15 years. Great quality service, reliability and friendliness. Thank you, Gene and the staff!
Gene was the most honest and professional mechanic I ever dealt with. Dropped the car off in the morning, picked up in the evening. No games, best parts, quality work and fair prices. Thank you, Gene!
In brief: they are fantastic and passionated mechanics and you will save a lot not just because of very competitive prices, but because they will do just required maintenance and repair. No unnecessary fluids changes, etc.! Just necessary works!
I am customer of North Shore Auto Clinic since 2009. My family has two Nissan: Quest 2007 and Versa Note 2015. Both cars have been purchased from Martin Nissan dealership. At beginning I was doing some work at Martin Nissan repair workshop. But after several cases I completely switch to North Shore Auto Clinic and here is my reasoning:
1. Any dealership will feed you with plenty unnecessary and costly procedures like numerous fluids changes, still working parts replacement. With the owner of North Shore Auto Clinic - Genadiy, we have checked all these from few websites (including official Nissan) and the most of them appeared to be optional. I am sticking with Genadiy's recommendations and my Nissan Quest running from 23K till 150K without any mechanical problems so far.
2. The most important for me: Genadiy has much deeper understanding and knowledge of car mechanics and electronics than Nissan certified specialists at Martin Nissan.
Genadiy fixed ABS malfunctioning on my Nissan Quest just in a week, were as official dealership repair service from Martin Nissan failed to do for 1.5 year. You can check my review on Martin Nissan for details. And it was not just a luck or more experience, but the approach: Genadiy and his team investigate and explore your case and use intelligence, not just instructions.
3. No cheating in North Shore Auto Clinic. At least I never experienced it in this place, whereas in other places it happens.
4. Even some services are not available at North Shore Auto Clinic for regular customers they will find places where a work can be done for you and will check how the work has performed. So, you can get all services in one place without worries.
Great service from great people! This shop fix my car with great prices and great services. I want to thank Gena for good service. His work is the best, honest and dependable. These guys know their stuff! My car drives great and I recommend this places. Very professional and no over charge for items maybe you no need. Thanks!
I live in the neighborhood and have been going to Northshore for years. Gene the owner is from Russia and is very smart and honest. They do excellent work and I've found their prices to be on the lower side. He may have some problems communicating on the phone but in person there are no issues. I like Gene and very glad he's within walking distance of my house. This isn't the fanciest of places but neither are the prices.
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