What clients say about MB Auto in Des Plaines (IL)
I had issues with I think electrical, the guys at M B took the time to figure it out & they weren't quite sure if they got it done I know that sounds strange but they did, & the car is running smooth ever since great job guys!!!!
My real name isn’t going to be displayed..as other reviewers have mentioned they do not actually fix the problem with your car.. they overcharge for diagnostics (worse than an arm and leg), they tell you so much is wrong with the car (even when it’s not) and they never actually get to the route of the problem in order to fix it. Anything to scam and overcharge you. Because even after all that the malfunctioning noise was still there and check engine light came on eventually after a day. Was recommended by a friend that I thought I could trust, oh well. Do not recommend this place. ✌️
Had my brakes repaired here and everything was fixed perfectly and working great. The service was excellent, fast, professional, and very friendly. Highly recommend this shop for any repairs!
They got me in right before the holidays and were able to diagnose and fix the problem quickly. Their prices are fair and comparable to other mechanics in the area. Would recommend to others.
Staff is very friendly and professional.
Clearly explained within my quote what was wrong with my vehicle, and what repairs needed to be done.
They fixed it within hours so I wouldn't have a disruption to my work schedule.
100% doing future repairs with this company.
I love this place great mechanics quick and efficient. I really appreciate the honesty and quality you can’t find this anywhere. If I could give more stars I would ?.
Got my car in to be repaired before the scheduled appointment repaired in timely manner .have drove it much because we are out of town the little we have driven it all seems fine thank you all at MB Auto wish you all Happy Thanksgiving and a Merry Christmas
This is the second time I've used MB Auto for service on my Jeep Wrangler. They did the rear bearings and seals. And I had an exhaust rattle/leak and check engine light - they fixed the rattle and check engine light is still off. Glad they just don't throw parts according to what an OBD scanner might say. Happy with their work.
2 years ago they were referred to me. They fixed my fried TIPM on my Jeep at that time. Had a little wait for the part, but it came in earlier than expected. All is great still. Though they are like a 20 minute drive from me, I wouldn't hesitate to take any of my cars there for service.
Edit: Took one of our other cars, an SUV in for some work recently. It's been a couple months since I had some repair work on our GMC Acadia. Exhaust system and our thermostat was worked on when I brought my SUV to MB Auto this past August . An O2 sensor was also causing a check engine light, since this was replaced, I have had no check engine lights whatsoever in the last 2 months. The car is so quiet now with the exhaust repair. Have all the confidence bringing my cars to Scotty at MB Auto.
Since the closing of Denny G's, I’ve been looking for a good mechanic. I’ve had the pleasure of having Mark from MB Auto work on my car, and the work has been top-notch—honest, reliable, and done right the first time. It’s great to finally find a place I can trust again. Highly recommend MB Auto in Des Plaines!
Got a flat tire pulling into work first thing in the morning. These guys weren’t even open yet but a couple were getting ready for the day. I desperately flagged them down and they waved me in without hesitation. Throughout the day they kept me up to speed with the status, timing, and cost options of the repair. Then reached out to me at the end of the day to remind me they were closing soon - which had slipped my mind having been tied up the whole day. Rushed over to get it but they said they would’ve stayed open regardless of when I showed up to get it. Or would’ve figured out a way to bring the keys to me even!
These guys go above and beyond. Will be my go to for regular servicing now without a doubt. Five Stars + !
I appreciate the guys at MB Auto so much! Helped get my old Honda running again, and they are honest about repairs! One of the most helpful places I have ever had the pleasure to find. The Manager Scotty and the technician Mark both made me feel welcomed and at home. They even offered me coffee, bottles of water and they gave my kids some snacks while we waited for the inspection and estimate! I would highly recommend this place to ANYONE!
If you like an auto shop with transparency, fair pricing and professionalism then I recommend MB Auto. They keep you updated on anything your car may need and they never try to sell you anything you don't need. Scotty made everything clear and even double checked with me on things. You can tell when somebody actually cares about their craft and their customers. Best auto shop experience I've ever had and I'll definitely be going there in the future going forward.
Was well informed of the problem with my car and repair time was very reasonable. Even after I told time no rush.
The car runs good and I can feel the difference! Thank you!!
MB Auto did repairs on my 2016 car trunk lock, tires, A/C. Also point check on car for other possible issues. Would definately recommend MB for your auto needs, friendly pesonnel, explained and showed the issues with my car. Work was competed to my satisfaction. For auto service would definately go back.
My parents have been coming here for 40+ years and once I started driving I did the same. Call me a second generation customer! Past few years I had been taking advantage of my car's extended warranty by going to the dealership for service, but after bringing it to the dealership twice for the same recurring issue (which *I* eventually ended up diagnosing on my own), I decided to take the car to MB for a "trust but verify" post-repair inspection. Good news: repair was done correctly. Even better news: MB found a separate issue that dealership had missed. MB told me it wasn't an urgent issue that needed to be fixed immediately, but something worth taking care of before winter. I'll be bringing the car back to MB for that, and for any other service from now on too!
Had an issue with my stripped caliper bolt and had them do the rear breaks and rotors for that reason and needed it by 1pm they were able about to get it done for me a lot sooner the same day. Definitely recommend these guys. Very friendly.
Awesome service definitely a repeat customer going forward…Scotty took care of my concerns and had the issues fixed the first time. 2nd time coming here to MB Auto but not the last. Fair prices and looked over the full vehicle. Confident in their quality of work.
Scotty and the team here have been amazing and I won't be going anywhere else for my automotive needs. Came in for wiper fluid reservoir leak and they did a complimentary inspection, they found my brakes were worn. I had no idea. Excellent service with great communication and clear breakdown of repairs.
When my brother (my mechanic) moved out of state 6 years ago, he referred me to MB Auto. I have been their customer since and have been extremely happy with their work. I trust them. My vehicle is well maintained by them.
Service was excellent. Scotty was super kind and communicated the issues clearly, offering sound advice on work that needed to be prioritized for safety. Car was completed when promised and I am happy with the quality of the work. I highly recommend MB Auto
I’ve used MB for many years with two different cars now and it’s always been a great experience. Highly recommend them! They are very honest and their mechanics are very knowledgeable.
I recently brought my car in and they determined the engine needed to be replaced. Scotty was amazing and worked with my car’s warranty company (which required much patience) and got things moving right away and continued to follow up with them and frequently updated me on the status of what was going on. Even though the process was tedious with the warranty company, MB did a great job and handled everything perfectly. Very thankful for them and happy to have a running car again!
MB Auto always comes through for me. They are extremely reliable, friendly and professional. Always informative and never pushy, always quick to offer a shuttle ride. Money well spent.
Website
