What clients say about Westmoreland's Garage in Commerce (GA)
The best and honest shop I know. You pay for quality parts, quality work, and quality service. Doug and Austin are always willing to go above and beyond!
My car needed new tires, an oil change and front and rear breaks. Dropped off at Westmoreland's and Doug would call me with an estimate and explains each issue, why it happens and different opinions to repair or replace. Not only did they finish the job early, but the the final bill is was $200 cheaper than the estimate. My car drives smoother than ever and the brakes are incredible. Zero shake on the steering wheel and stops so quietly and smoothly. My car is 13 years old and rides like a luxury sedan. Thank you for the incredible service from our initial phone call until the bill was paid.
Doug and his team came to my rescue on 9/5 while I was in Commerce for an appointment. Picked up a very large screw in downtown (heard that was happening a lot) and my tire was completely flat (could not put air in to move the car). After some really nice men at Huck's Cafe took my tire off, Doug was quick to patch and make sure that the patch would hold then sent Austin over to the tire back on for me. Something that would have required a tow and a lot more time had me on my way in a couple of hours. Only in a small town.
I strongly recommend westmorelands, it's hard these days to find an honest trustworthy mechanic but these guys beat that standard. Great customer service and quality work 10/10 recommend. I wouldn't trust my truck with anyone else
They are all very nice, professional and knowledgeable. They treat you with respect and listen to your complaints without making you feel like you are not an idiot.
Doug is the man! He was able to squeeze my truck in on his busy schedule and get everything done on it fairly fast. He earned my business for sure! Solid fella to deal with.
Never have to worry or even be concerned with the mechanical aspects of my vehicles. Work completed with a fair price, very professionally. Will not go elseware.
In 2021 I took my van in to be check to see what was wrong. They told me it needed a front end so I paid 1100$. Then recently I took it back to be checked for the front end because it was doing the same thing again and at this time they told me that it was so rusted underneath that it couldn't be fixed and charged me 80$ because they had to replace a bolt that they had taken off to inspect it. I don't understand how they didn't say anything about the rust a year ahalf ago so when I asked the owner why they didn't say anything a year and a half ago his reply was " that not what you wanted fixed or asked about". I feel like they scamed me for the 1100$. Beware of this place the owners are crooked I feel. I wouldn't recommend them to do an oil change.
Mr. Doug was wonderful. I was broke down for hours and he had his employee come get my tire and take fix it and bring it back for a very reasonable price. Thank you Mr. Doug Westmoreland ?
Took my truck in for an alignment. Found that the front end was worn out. Got me a quote and fixed it the next day. Drives like a new one. Honest people and fair price.
I’m from out of town & this right here is Excellent customer service! I got a flat tire the other day and stayed the night in a hotel. The following morning looked up places on my way back home and this one had good reviews. Well I’m glad I chose this place. He helped me out and even gave me a heads up that I need an alignment done. Thank you to the man that helped me. Put in a new tire and all .
They diagnosed the problem with my vehicle and then fixed it.whereas the other garage was just giving me wrong diagnosis and i felt like a runaround..will definitely come back to Westmorelands
We were on our way through when my truck's temp gauge suddenly jumped to hot. Happened to be just before the exit and parked in the Love's travel center. Issue appeared to be something with the radiator so we didn't chance it and left it overnight. It was Sunday so no mechanic shops were open. I researched the area's shops and had it towed to Westmoreland's the next day when we drove back out. I had called that morning as soon as they opened to let them know the situation and that we were on our way back out. They checked to make sure no other damage had occurred from the overheating and thankfully it was just the cracked radiator. 3 hours later it was fixed, confirmed no other issues, and we were headed back home. Great guys, honest, kind, and trustworthy. If you live in the area or happen to need service traveling through I recommend them completely.
My first visit! Patient, listening and answered all my questions! Jeremy treated me right! Family owned and operated. Very reasonably priced and thorough service. Not just a tire place! Recommended highly! Telling my friends and if needed, I WILL use them again! ?
The guys at Westmorelands are top notch, I cannot say enough good things about Doug and his team. I've brought them cars, trucks, and even my Cobra. They do it all!
Bought a 2001 jeep tj wrangler in July off of craigslist I have never been any more pleased they were very honest and accommodating paid for it and had it shipped and in my possession in like 14 hours TOTALLY amazing. Would deal with again in a Heartbeat
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