James Brooks Automotive in
Commerce (GA)

Best there is, never in my years of using james Brooks, I never had a problem with the service I received. The 9nly place I take our vehicle

James Brooks Automotive was recommended to me from another garage. I am so thankful that they were. Good prices. These guys are great. They stand by their work and then some. Use James Brooks Automotive if you are looking for a shop that does still use the higher quality parts; most other places now use the cheaper parts to increase their revenue.

Great service at a reasonable price. They replaced both front axles on my wife's car and had it back on the road with no problems the next day. Upfont and honest business. Highly recommend trying them out.

I've brought a variety of vehicles here for many problems. They've always sorted me out in a day or two.

Silverado with 197,000 miles on it, misfiring. They gave me a completely honest evaluation on what needed to be done and only charged a diagnostic fee when I decided to not have any work done. Super honest and friendly!

I was treated with respect. I would recommend anyone with car trouble to give James Brooke Automotive a call. I had multiple things wrong with my car, and estimates from other mechanics. We’re talking $1000 less than first estimate. The mechanic fixed what needed to be fixed and didn’t add on unnecessary things to be done on the car; like previous estimates. I really appreciate their honesty and will return with any more problems with my car to Brooke’s.

I had a great experience at this shop. They fixed my car’s AC very quickly and charged less than any of the other quotes I received. I will continue to use JBA for all of my car care.

Great service, honest, fair prices, up to date on the latest technology to take care of the latest models. James Brooks is the go to guy if you have a classic car with problems.

These guys are great. Had my car here 3 times for different reasons. They figured out the problem and had me going again in no time.

Excellent Service! I want to thank James, Carolyn and his Auto Technicians who went above and beyond to make sure my car was safe. I appreciate the attentiveness and great detail expended on the repairs. You Guys are Awesome!!!!! Thanks to Barbara for all her help.

My car broke down on 85 during my 12 hr trip up north and James Brooks Auto came up when I googled auto places. With the great reviews, I went for it! They offer towing options, which I didn't have to use thankfully but good to know if your car won't move at all! They told me it was my spark plugs and I was back on the road in 45 min! They were friendly and the waiting area is nice…definitely recommend it!! Thanks guys!!

They essentially saved me. I was on my way to Douglasville from Charlotte to help a friend move when my car stopped on 85 S. I took an uber to a hotel and was stuck there for 4 days while Billy Cain Ford (they suck) held my car hostage and didn't tell me until day three ($150 a night at hotel!!) That it would be a week before they could even look at my car. Mr. Brooks and Ms. Caroline are soooooo efficient and helpful, I just don't know what else to say. I think I love them.

Owner and his wife were lovely people that were a pleasure to talk to. My car needed regular maintenance and they took care of it quickly and at a reasonable price. Definitely going to be coming back here.

James is an ASE Certified Mechanic just like you find at the big dealerships. James and his wife Carolyn are the nicest and most honest people that you'll ever find. Go to James Brooks Automotive if you want your car fixed right the first time at an honest price. Thank you, Carolyn and James.

James and his staff are always professional and courteous. He is by far the best automotive technician in the Commerce area and the only shop we will go to for our automotive maintenance needs.

They were very responsive and relayed important details about what was going on with my vehicle. Also, the repair was done in a timely manner and was a blessing to my wallet. Thanks James Brooks Automotive Team!!! You guys are Awesome!!

When bringing your vehicle in for service, you can expect that friendly and knowledgeable people will be serving you. Nothing extra is ever "slipped in" but you will be made aware of additional issues that are minor and major - the choice is yours. Mr. Gann, fortunately let me know about a problem that could have caused me a great deal of money had it not been taken care of quickly. I did know there was a problem but not that it had reached the level that it had. In hindsight, I knew the warning signs and should have responded quicker. I also thought that it was probably time to replace my timing chain in my 1999 Nissan Frontier (pricey repair) and would have had it done if recommend. Mr. Gann informed me that it wasn't time yet and how to recognize when it was. Mr. Gann and his staff are the best and his pug, Oliver, is a joy?

If I could give them "0" stars I would! They will cheat you for YOUR money! Charge you ridiculously on labor when it wouldn't even take them half the time they chargin you for! They kept my car for 10 damn days! First the cost was over $700 to fix everything then they called and said they had to take their time on my car so it would be a few days...5 days later they said my grand total was $1067.68! You want a shop or especially an owner to overcharge you? Then go here!

We use James Brooks for all of our auto repairs, been doing business with him for about 5/7 years they are always quick, reliable, do great work and keep you in the know the whole way through. Never been disappointed and they always shoot you straight.

I've used James Brooks Automotive several times and always a great experience. Recently had James install door poppers and fix my A/C. Perfect job and Carolyn kept me updated thru the process. Good and fair people

Got my brakes done same day with no appointment. Great communication and customer service. Very competitively priced! HIGHLY recommend!! Will definitely do business with again.

My 1997 F150 had a major oil leak on the way to work and I was recommended to call James Brooks Automotive and I had it towed to their shop and that afternoon I was back up and running. They found the last oil change service had left the old oil ring and I had a double ring that caused failure of the oil seal. Thanks for your honesty and quick service!!

Called them and asked them how much it would cost to have a high pressure switch installed for my AC since I though the chevy dealers price was a bit high for a procedure that only requires draining the freon, screwing in the switch, and recharging the unite. They insisted that I would need to drop it off so they could look at it and see how difficult it would be to give me a price. They quoted me $350. Nearly doubling what the dealer wanted. And gave me some run around about it and then after I declined there service they charged me $60 for an AC diagnostic since they said they had to perform one. I never once asked for one, I simply wanted a qoute on replacing a switch. Lesson learned, If your in the commerce area, suck it up, take it to the dealer. If your fine with a slightly longer wait since there busy then woods is also a good shop. But this place is a straight up over priced scam. It's never been the same since the original owner passed.

We were traveling from Charlotte, nc To Atlanta Georgia and broke down on the highway. We call James Brooks who gave us a good towing company. When we got to their shop, The staff was very helpful. The technicians were knowledgeable and were able to help us make it back on the road quickly. They even had toys for the baby to play with. They were friendly and fast. We highly recommend this family owned business.

I took my newly purchased 1952 Ford Customline to James to have the front end aligned, steering straightened out and oil changed. He was able to fix all the front end issues, put brake pads on and change a caliper out. The car has been retro fitted with different brakes and James had to figure out what the replacement parts were. It drives so much better. And now I know what parts I need to be looking for. The service was timely and he kept me in the loop on what was happening. I will be taking my car back for any other needs. It's good to know I have a local mechanic I can trust. The prices were very reasonable.

Had both of our cars repaired there. They did an excellent job and were very forthcoming with information. They even recommended that I not have a minor issue repaired, given the age of my car. Quality work is hard to find and honesty even harder. Thanks guys!

I have had both of my vehicles serviced several times by James Brooks Automotive. Each time the service was excellent and the price was fair. The work is always done right the first time--something hard to find these days. These people really care about me and my automobiles.