Shackleford Towing & Recovery, LLC in
Ringgold (GA)

I'm a truck driver, i blew a trailer tire at 10pm in Chattanooga. I received fast and efficient first class service and was back on the road within an hour. Would recommend to anyone

So appreciative for Scottie getting my van out of a super tight spot today! He arrived in a timely manner and was courteous and skillful in maneuvering my van safely. Can’t say enough good things about the service I received.

Scottie was very helpful and respectful. Great customer service skills. He went to extra mile to clean his hands before shaking My Mothers hand Thank you and goodbye

My vehicle wouldn’t start in Carta parking garage on Chestnut/3rd street. After 2 failed attempts by my roadside assistance to send the correct assistance, they finally connected me to the towing company I needed. Mark Shackleford of Shackleford Towing contacted me directly and asked me about my car needs. He sent Scottie out to tow me out of a low ceilinged, curving in/out parking garage with the correct vehicle to tow my car out. Scottie did an amazing job getting my car out safely while also protecting the tow truck and surrounding parked cars. He delivered my car safely and parked it perfectly at the repair shop I’d requested. These guys were professional, respectful, and definitely met my specific needs. Highly recommend this company for your towing needs!

Stu did an amazing job getting me mobile again after being stuck on the highway for a while. Shiwe duo fast, was very friendly and professional. I'd recommended his services to anyone in need!

Best towing company there is. Mark is so kind and big hearted. He’s such a pleasure to do business with.

Chris was amazing, he was very fast and reliable and knew exactly how to get the job done! The team itself was amazing aswell. Everyone was helpful and the kind women i spoke to was very patient and understanding! Best tow I have ever gotten!!!

I had an AWD vehicle that was supposed to be transported to my mechanic for a simple repair. It was towed by Shackleford Towing by the two front tires, which I found out later should have been done on a flat bed trailer due to the AWD. I wish that I had known that towing an AWD vehicle in that manner would destroy the transmission, transfer case, drive train (and more) and cause $13,000 in damage to my vehicle. Unfortunately we could not come to an agreement with this company to compensate us fairly for the damage they caused to our vehicle. I'm only stating facts due to the litigation process. This has been a frustrating process and I had to purchase another vehicle. I am still hopeful this can be resolved. If I had not used Shackleford Towing I would have my dependable functioning vehicle and hundreds of dollars in my pocket every month.

This company is very expensive if you are strap for cash do not call them, the owner also doesn't take criticism very well, don't believe me read his reply in the reviews here, he is never wrong in his eyes, perfect specimen and everything is everyone else's fault, if you point out the prices are a little steep compared to competitors he will call you poor. Funny thing is I could literally buy his company out of boredem, me pointing out the steep prices here is to help other people, you know a review...

They are not reputable. After an accident they charged us $345 to tow a vehicle 8 miles at the most. Then said they would buy our car but didn’t really credit us for the car. A lot of finagling to make it look like they did but they didn’t . We ended up having to pay them the same amount even after getting credit for the car. Very rude. And just because you have wreck in the rain they will only take cash like your a criminal or something.

I had a flat tire this morning on my way too work in a not so great location, and road side assistance sent Shackleford towing and Recovery. Craig arrived very quickly, was not only friendly but helpful and fast as well. Thank you!

Top notch!! Perfect communication and showed up on time. We were hauling a 49 year old truck that had been sitting for 15 years. Trees and brush were grown up all around it, and I thought this was going to be a horrific ordeal. The driver had it on his truck with no damage in less than 7 min. When we arrived at our destination, he off loaded it, turned it around, picked it back up, and placed it in my garage with precision. This is the most professional towing company that I have ever used. I cannot thank them enough!!

Thank you so much for such a safe trip, to crown cars to get my rental while my car gets fixed.

My clutch went out while towing a U Haul trailer. U Haul and AAA both sent tow trucks. The guy from AAA never showed up, but the Shackleford guys were ready and willing to help. They took my truck and trailer. Also when they dropped off my truck at the mechanic they sent me pictures and confirmed delivery. Best tow service I have had.

Like a fool, I got my car stuck in the mud. I called and communicated what happened. Not even 10 minutes later Shawn was here and my car was out. best price with even better people. hands down the BEST experience.10/10 would recommend!

Car needed to be towed from Ringgold to Dalton for service. I appreciated dealing with a local business rather than a hotline that would schedule a tow. They were professional and upfront about costs and prompt to handle my situation. I would recommend this business.

1933 Chevy towed that is very low to ground. Race ramps used and excellent care to vehicle showed by driver "Chris". Always pleased with this towing company....will use no other.

Our truck broke, called FMCA roadside service. They dispatched Shackleford for towing our truck. Mike Little was the tow driver. Very professional and polite. Knew his business of what to do and how. Excellent service.

AMAZING! Mr. McDowell came to my house on a cold night when my car wouldn't start. He was extremely friendly and careful to explain to me exactly what was needed. He then stayed while the car ran for a few minutes to make sure it would start back up. I highly recommend Shackleford Towing & Recovery anytime you have a auto emergency.

The people themself was friendly and seemed to be caring people,but at the same time I am a single parent who has 4 kids and one grandkid and I lost my love of my life the day they towed my car and it was up to me to pay 400.for my car they shouldn't have towed not only that but they shouldn't have made me pay that cause I told them I didnt or couldn't afford to even bury my luv he still ain't buried. That's been a week ago today.. and they acted like they didn't care I am going through such tough times but they get to be with their loved ones n they sleep as nothing it takes really ignorant people for to treat someone who is already going though so much the way they did me .....

My motor home broke down on I-75. They came to me to see what was needed. They arrived quickly. Scott discovered 4 or 5 issues. He got it running enough to get to they're garage in Ringold. They got the parts the next morning and drove me to my hotel for the night. Michael was very helpful and kept me informed on progress. I left there around 4:00 and drove back to Florida without a problem. I believe my engine problems are fixed.. finally. If you are any where near Ringold and have problems ..call Shacklefords..they'll treat you right.

These guys were AWESOME ,I was visiting family for a week and headed back to Jacksonville FL yesterday when my transmission went out and subsequently stranded me on interstate ,called these guys at 8:40 and they did everything RIGHT from start to finish ! The driver was amazing and super helpful

The young man, who was only 19 years old, was very friendly, professional, and knowledgeable. He was very careful when loading my vehicle and unloading it as well. After he had my vehicle loaded up, he asked if we needed a ride. When I told him that we appreciated the offer, but we had someone on the way, he offered for us to sit in his truck in the shade until our ride got there. I will definitely use them in the future if ever needed again as well recommending them to anyone I know in need of services they offer.

DO NOT USE SHACKLEFOD TOWING!!!! This company will tear your car up they tore my daughter's left control arm up in her Volkswagen Jetta they don't know how to hook up cars. very unprofessional will fight with you so that they don't have to pay the repair bill I highly suggest you do not use this company as they are very unprofessional. Jeremy their call person should be fired because he's the biggest jerk I've ever met for someone that's working in a service industry. All of the other five star and four star reviews are fakes from them.

The driver Justin was to me in minutes. He was very fast and courteous. I would recommend them to anyone who needs a tow and doesn't want to have to ride in a old scary truck. Their trucks are brand new, kept up and kept clean. Very professional business and will use them again whenever I need a tow again.

They are great I had my whole family with me when our vehicle broke down. To have a tow truck pull up that could fix my family of four in our time of need was unbelievable. And then to have the driver be so great not only with my vehicle but my family as well. I hope that if you are ever in a time of need use these guys absolutely the best.

Needed help when I broke down with my son on a weekend. The tow truck driver showed up fast and has a super clean truck. They delivered me to the shop and with a new tire and an affordable bill I was back on our trip in 2 hours with the repairs made. Definitely will use again when in the area