Villa Rica Auto Care, LLC in
Villa Rica (GA)

These guys have helped me a couple of times now. I've been in the industry for over 20 years now so I'm pretty picky about the shops I use. Bret has treated me right. The service was fast, the price was fair, I will definitely use them again

Today, we went early to pick up my car from VRAC, and we had a couple questions about charges on the bill. My husband asked about the $60.00 dollars for shop supplies. The man at the desk quickly and frankly made sure we understood that is for his guys in the shop for their supply needs. His tone and body language was rude and arrogant. Then with pure ego and arrogance ask, "You got any more questions?" We did. Our questions was about a charge for a belt we did not know they were putting on the car, his response was, "Do you have time?, we'll pull it off, we did you a favor!" My husband felt we should have been called about it. The man then tries to make us feel stupid by saying, you are going to say something about a $35.00 charge? We will never come back to your business. You are unprofessional, disrespectful, rude and full of yourself. The bill we paid was over $800.00 dollars and we should be able to ask questions. My husband had surgery yesterday, and he once worked as a Service Manger at a Dealership and everyone needs to see how you treat people. Never Never Never be that rude to CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Extremely rude and unprofessional. I got fussed at and charged $45 for bring my truck with electric problems up here. The employee told me that bringing a vehicle with the battery disconnected was a stupid as bringing one with no gas. He was extremely rude for no reason. If the battery being disconnected was going to be so much of an issue why even touch the truck. When you popped the hood and saw the cables disconnected you could just say nope and call me and behave like a professional not like someone who abuses steroids. A simple hey we can't work on your car like this was all that a professional person would say. You should play some joy fm while yall work, you need it buddy.

I can't say enough good things about Villa Rica Auto Repair, I was treated with kindness and professionalism. They truly care about their customers and take the time to listen & explain things.

Brett took our last minute appointment on a Friday afternoon. Got us in, got us out. Very professional, knowledgeable and thorough!! Great staff with lots of experience…. Wish they had a shop in the Newnan area! I wouldn’t use anyone else.

My radiator went out and needed to be replaced in my 2012 Nissan Quest. Same day service and fair price.

Brakes started making noise during a family vacation. Called at 8:00am and they told me they should be able to make the repair by the end of the day if I brought in shortly. Dropped off my vehicle and they had it diagnosed by 9:00am and had it fixed before 1:00pm. Excellent service to an out of towner and reasonably priced. Highly recommend.

CUSTOMER SERVICE IS EVERYTHING! We have had our car repaired at Villa Rica Auto Care a few times but this last time was the straw that broke the camel's back. Brett, the owner, either needs to hire someone specifically with good customer service, to deal with his customers, because he does not need to do it, or he himself needs to take some customer service and business communication training. His demeanor, defensive tone and delivery is very inappropriate and unprofessional. This place is nothing like Beavers Transmission, who we extremely loved servicing our vehicles and thought Villa Rica Auto Care would have the same values. But Brett's professionalism is a far cry from what we experienced for years when Markus' was the manager of Beavers Transmission. The difference is night and day. As a result from this last time, we have decided to no longer patronize Villa Rica Auto Care and to no longer refer this business. We will find another auto service center who will appreciate our business, treat us with respect, and have common courtesy when doing business with their customers.

If anyone has a need for auto service/repair, I HIGHLY recommend Beavers Transmission and Auto Repair on Liberty Road in Villa Rica. Everyone was very friendly and professional, but Marcus was GREAT! He went waaaayyy beyond the call of duty. I didn’t have an appointment, but he immediately took my car to the shop. He constantly kept me updated on the status. When he could not diagnose the problem, he still found a fix. He didn’t charge me for anything but told me to drive the car for a few days and to come back if I continued to have a problem or come back to make the payment if I didn’t. Who does that?! Marcus at Beavers does. I’ve never heard of such thing. I would give Marcus and Beavers 20 out of 10 stars. “Thank you soooo much, Marcus!” (Thank you does not seem adequate.) I can tell you’re already blessed; but with a giving and caring attitude like yours, you and everyone connected to you will never run out of blessings and favor. You have a new customer in me, and I’m telling everyone to “Try Beavers; Marcus will not disappoint.”

We had our oil changed on our 2011 Toyota Sienna and decided that it would be a good idea to change the oil cooler line assembly to the metal one. It's a good thing that we did because the rubber hose part was as hard as a rock! VRAC were very efficient and did a great job changing out the old part. Brett gave us the used part and it's a good thing we replaced it because it appeared to be the original part and could have failed at any time. Thank you Villa Rica Auto Care for the awesome service! The price was very reasonable for parts and labor.

Been in VR for 4 years and needed a mechanic shop. Looked around and found VR auto care based on reviews I decided to go with this shop and they did not disappoint. Had to get a wiring harness replaced in my car, I dropped it off it was ready in a day or so. Fast forward not a year later I’m having the same problem and found out it’s a common issue with Kia’s. went back explained the problem to Brett, left my car so he could look at it again a few hours later I get a call that my part was not under warranty, but he placed it anyway for free. Totally not expecting that. This shop is fare, honest, timely, and great at what they do. I’m a customer for life. Thank you.

They serviced my husband’s car pretty well so I thought mines was safe. As soon as they touched my car it all went downhill. The owner tried to rectify the situation however it was useless.

If your car needs repairs this is the mechanic shop to take your car too. I drive a 2018 Hyundai Sonata, my engine light popped on and I was told by Hyundai of Newnan which does not do a good job when it comes to answering your calls all they did was transfer me to different departments. I got tired of that and my car needed repairs. I called around to several mechanic shops in my area and was just disappointed at the prices that I was quoted just for rear breaks unbelievable! So a co worker told me about this shop and from the time I spoke with Mr Brett on the phone he was very nice and professional he told me I could drop my car off and he would check it out! When I arrived I was greeted with a smile which made me feel very comfortable. And he ask me did I have a ride home! When I tell you I was just amazed at the customer service just awesome 👏🏾 in my 47 years of dealing with a car a Mechanic shop has never ask me that question so he already had a new customer. The shop was very clean and they care about you. The very next day his receptionist contacted me and explained what was going on with my car and ask me did I want them to complete the repairs and that my car would be ready for pick up that day! The turn around was amazing because I needed front and back breaks, spark plugs and much more and the price was affordable! Now my car is running brand new thank you and you definitely have a new customer!!!! Keep up the great work you guys

I'm so happy with how my visit turned out! They were easy to work with, honest, and finished my car in less than a day! If my car needs any repairs, I will definitely be returning here! Many thanks to all of you!

Brett and his team are great. They stand behind their work, are very honest, and charge reasonable rates. It's a pleasure doing business with them.

I am 100% satisfied with Villa Rica Auto Care. Brett is the best! He is honest and will let you know exactly what your vehicle needs. If your vehicle needs something else he will let you know what's the best option. Great Prices! Fast Service! And so Convenient. Especially the text message feature. This let's you know that your vehicle is ready. I have been back 3 times and never have been disappointed. I was amazed at how fast the flexplate and starter job was done. Especially the awesome price! I will definitely go back again. Thanks Villa Rica Auto Care for keeping my work truck on the road!

I was so apprehensive to bring my vehicle in for services/repairs since Beavers changed ownership and became Villa Rica Auto Care. It’s so difficult to find honesty and reasonable pricing in the industry and Beaver’s had treated us so well over the years. Villa Rica Auto Care has retained us as customers. I had to bring my van in for a new alternator and new ownership honored the warranty given under Beaver‘s. VR Auto Care continues with same quality service and pricing. The owner took time to address my concerns (many beyond the alternator) and explain. I 100% recommend this shop. When I initially called to bring my vehicle in I was pleasantly surprised that the same receptionist and mechanics are all still there. That speaks volumes about the new ownership.

I did not know they had new owners when I took my vehicle in for air condition issues. Well don't recommend these new people. I was told also that I had transmission trouble and I'd need a new one. Well I gave the vehicle to my daughter.Well turns out it was a timing change issue. Still expensive but a lot cheaper than a transmission. He also wanted to charge me 1500 to change a switch for the air conditioner from staying on heat and not changing. My daughter's tech said just a switch that won't cost you much money at all. I will never go back again.

It was great when it was "Beavers Auto Care ", don't be fooled by the good reviews you see. They were written before the new management took over. Beavers was definitely.more reasonable price wise . This new manager is far from being friendly and understanding. Claims he sent text messages to Inform me that my vehicle was ready, but in reality I was the one to call to see if it was ready. He wanted to change me storage fees when it had only been there a week. Had been dealing with Beavers for 10 years. But now that's over after this experience. What a shame since it was so convenient for me. Well I guess that's indicative of today's society. Pay extra for convenience yet quality and customer service takes a back seat.

My family has been doing business with Beavers for 15 plus yrs.! The way we were serviced has kept us coming back and telling other people about their honesty and integrity. When my vehicles dont feel well , we take them to doctor Beavers for proper diagnosis and treatment! If you want a reputable service , look no further...😀👍

Beavers will always get my business and my family as well. They work quick, clean, and thorough. We live quite far from them and I still recommend my family and friends to use Beavers. They tried their best to give me genuine parts while keeping prices as low as possible. And even when they had to give me expensive factory parts, they apologized sincerely and explained they tried their best to get me low maintenance costs. And oddly enough, the price wasn’t bad at all. Its a clean shop with educated mechanics. Honest folks. Good prices. And even greater service! Thats pure customer service right there.

They were absolutely fantastic and professional. I had a scheduled appointment and dropped my car off the day before, and they called and told me they were going ahead and looking at it early. They then called me the next morning and told me what was wrong, gave me a price, and a time table for the fix. They stayed true to the price and my car was fixed promptly once they got the part in stock. They give a breakdown on parts and labor on the receipt so you know they are honest with their work. Absolutely Fantastic!

Went to Beavers because my son-in-law suggested them. He was so correct!! They are definitely honest, totally thorough checking out the problem, called and gave estimate before working on the car. I thought it was going to be several hundred dollars ( and told them so) but it was incredibly much cheaper and quickly fixed by them. If you are a female who wonders where to take your car, and know they will treat you the same way they would a man, with a diagnosis and price ... GO HERE!! Wish I could give 5 PLUS stars!!

Professional & efficient service for a reasonable price -- a rare find! We have been using Beavers for many years for a variety of auto repairs. Marco's is good about explaining what needs to be done & providing an up-front cost estimate. I highly recommend Beavers.

I've had some work done on my Hyundai Veloster (shifter cable replacement, CV axles replacement) at their shop after the dealership refused to do it or tried to charge me nearly 3 times as much. Each time they did an excellent job for less. They were also prompt, honest, and courteous. They even allowed me to drive the car around for a few days after the work was done, before paying, to make sure everything was satisfactory. I would highly recommend their work!

This is the most honest and dependable repair shop I have ever dealt with. I love these people. I drive from Mableton to Villa Rica to have any repairs done. I will not go anywhere else. I highly recommend this to anyone. You can not go wrong with Beavers. Very friendly professional and stands behind their work. If I could give them 100 stars I would.

By far the best auto repair shop I’ve ever done business with. They treat you better than family. I’ve never had a business treat my family and I as good as they treat us. The work and quality far surpasses any dealership offers. The rates and parts are more than fair. It’s been a true blessing over the years dealing with Beaver Transmission. Thank you.