This is a undervalued asset here in Freeport. Florida. I really love the attention and efforts to save money, do an excellent job, and customer service they provide. Sometimes he is very busy and patience might be required, but so worth it!
Quickest and easiest auto mechanic experience I’ve ever had. He was able to meet me in the parking lot of my job and fit me in between two of his other clients. Great communication and professional work.
Misleading and unprofessional. Charged $125 for a false A/C leak diagnosis, even though they later admitted they are not A/C specialists. Their faulty equipment showed a leak that didn’t exist. I had to go to a dealership for a proper diagnosis, where no leak was found — only a simple O-ring needed replacement. Refused to refund the money. Be careful — they mislead customers and waste your time and money.
BEWARE.....Initially I read the reviews..all good..so I called and scheduled an appointment..I had check engine light illuminated... got a call telling me I need to replace gas injectors. Quoted 1400... I agreed.. car has 99k miles.. after 2 days my car is ready to pick up.. paid 1417.88 and drive away.. after 16 miles ALL the warnings lights came on, my car stopped running.. get to the side of the road... she's just dead,, gas pouring out all over!!.. I immediately call Juans Auto Repair to let them know what's happened..
I WAS TOLD TO PAY FOR A TOW BACK TO THEM..that if I took my car to someone close to where I was that my warranty would be void for their work... SO...I HAVE MY CAR TOWED BACK TO THEM.. They did replace "the faulty injector".. but I had to fight to get any portion of my 170.$ tow money refunded...
Then to top it off..whoever did test drives after 2nd repair... left their snack garbage on my passenger seat... never did get a full tank of gas that was promised.... ONE AND DONE!!!
These are the best mechanics around! Their prices are reasonable. You don't have to wait weeks to get your car work done. They work on all kinds of cars from clunkers to new cars to my hybrid, foreign and domestic. It is family-owned and run. I have been going to them for years and never had a problem. They do fix things that don't really need fixing. I recommend them to all of my friends and anyone I hear needs a mechanic for any reason. Nobody I sent to them has ever come back to me and told me they regretted it. It is a family business so make an appointment and bring your own chair to sit on if you are going to wait.
Jain was able to fix my AC very quickly and affordable. He did a complete recharge on the system and it works better than when I purchased the car. As well I had taken the car to another shop previously and they charged me much more and the ac didn’t work well at all. I would highly recommend Jain to Anyone I know for auto repairs!
Took my vehicle there today for brakes/rotors/oil change and tune up. Their prices, communication and service was top notch! I highly recommend bringing them your business!
My wife was driving home, and the car began to shake when she accelerated. We recently move to the area and didn't know any mechanics. I called Juan's Auto Repair, and they told me to bring the car in. By the next day we were back on the road. The explained exactly what was wrong and fixed the problem. I will definitely be using their service in the future.
My husband and I just moved here from In. and as soon as we arrived our car had the ABS light go on and wouldn't go over 10 miles an hour. We called Juan's Auto Repair and he said have it towed to his shop and he would look at it. Well he certainly did fix it and went across town to get the part he needed fixed the car and delivered it to our new home. We are so appreciated that Juan did all of this for us. Thank you again..you are a life saver.
It is my hope, that by posting this review, you will consider my ongoing experience with this business when considering a reputable auto repair shop. My repairs begin June 2023, here is what followed. June 5, Dropped Jeep off. June 9 told engine was bad. Aug 5, repairs just began. Aug 9, told oil dipstick tube was broke. Aug 12, told both valve covers were bad, $370.00 for both including new bolts. I agreed, later discovered nothing wrong with valve covers and he reused the bolts. Aug 21, said I needed new AC blower motor + resister and entire AC system was bad, approve blower and declined AC replacement. Aug 22, ask if they were sure AC system was bad, no reply. Aug 30, I ask if AC was holding vacuum, Juan said AC vacuum was done while on the full cycle AC machine, cost $100, I declined, after picking Jeep up another ship confirms AC high pressure hose had leak, replaced hose, everything else with AC was fine, still working today. Sept 3, pick Jeep up, check engine light was on, called Juan, no reply. Within 10 minutes a large trail of smoke was coming from the jeep. Once home I could see oil all over under the hood and dripping down on exhaust. Again I called Juan, no reply. Sept 7, called and text Juan explaining it was smoking to much to drive back to Texas and please call me, again no reply. Sept 11, tried to contact Juan again, left voicemail stating I would be back in Florida on Oct 2 and I wanted the smoke issue resolved, again no reply. Sept 14, text Juan that Jeep was dropped off at another merchant, no reply. Sept 15, other mechanic confirms passenger valve cover gasket was pinched against the top of the block, uncertain if the cover was bad, replaced with FelPro gasket. The two stripped bolts mentioned above are discovered, the EGR valve was unplugged, the air filter to crank case breather hose was gone and a plug was placed in the crankcase breather side, the PCV hose was not connected to the PCV valve. Oct 6, Jeep is returned to second mechanic where they were not able to locate source of smoke and oil leak. This is where the AC system was determined OK. Oct 9, smoking getting worse, call, text and leave voicemail with Juan, no reply. Oct 9, still no reply from Juan, have no choice but to drive the Jeep as is back to Texas, smokes like it was on fire the entire trip back home, stopping every 50 miles to clean up under the hood and add oil, 18 quarts in 750 miles, the next morning I made a video of the problems and uploaded to YouTube, sent Juan a text and a link to the YouTube video, again no reply. Oct 12, Texas mechanic replaces one valve cover, still smokes, here we discover the valve covers that were replaced were fine, there was never a problem with any valve cover, old or new. Oct 13, Jeep would not pass inspection, call Juan again, no reply. Oct 16, take Jeep to the dealership where they tell me the oil leak is coming from excessive crankcase pressure and could be a result of everything being left disconnected, main seal gasket needed replacement and they were not sure about right side engine gasket, I decline additional repairs, I’m done. Nov 20, a friends mechanic said he could regulate the crankcase pressure by installing an oil bypass can and an aftermarket oil filler tube for $300, it works, have too empty can once a month, check engine lights still on, Jeep will not pas inspection. From Oct thru March 2024, other calls to Juan went unanswered. March 2024, I sent a letter of intent to sue to Juan, again providing him a link to the YouTube video, again no reply.
https://youtu.be/fS8Y9-NNm1c
I typically do not take the time to write reviews, but these guys deserve one! Juan and his dad are good men. They were honest with me in what needed to be done to my truck to get home safely back to GA, despite O’Reilly Autoparts saying I needed additional work done.
Finding a good and HONEST mechanic is tough to come by these days and these gentlemen are it. If you live in the 30A areas; I truly don’t know why you would go see anyone else. Excellent communication, amiable, and honest! Thanks for taking care of my family, Juan! You will always have my business.
My wife took her vehicle in due to check engine light on in her car. The code reader said it was faulty air hose. He charged her $200 and said he fixed it. Next day same lights appeared & code appeared same problem. He kept her car 3 days and said nothing was wrong with it charged $100 for all the diagnostic testing. Light reappears and we start investigating on our own and low and behold a huge hole in one of the air hoses. Call Juan and says he has to order part & he'll get back to us. No call. Call him all week and go to voicemail and no return. Finally take it to get fixed somewhere else in one hour. And this was after she had tipped him $100 on a tune-up that I now have a sneaking suspicion he didn't even perform. I'm sure he's done some good jobs for some ppl but I wouldn't take my chances. And she was never bothersome to him and never even complained.....she was even going to pay him to fix it the second time. Purely unethical shop.
Juan and his crew know their stuff. He found things I wasn’t aware of and I’m a gear head. They forever have my business with really good competitive rates and how quick they get the work done.
I’m sure they’re competent mechanics, and if you have an issue which can be resolved within one day then they may deserve your business, however, I would highly recommend seeking help elsewhere for issues requiring further assistance. Zero communication skills, charging more than the original quote (twice), and receiving a product of lesser quality than promised is the reason for this review. I hate leaving negative reviews, and despise doing so for smaller and potentially family owned businesses, however, nothing about my experience was on par.
I highly recommend Juan. I was staying on 30A and my alternator went out. Juan immediately repaired my minivan and had me back on the road it in a couple of hours.
I’m new to the area, and was so happy to find this shop. After the dealership had my Kia for almost 2 weeks I drove it home and my check engine light came back on. This shop was honest and communicated with me every step of the way. Had it back to great working order in a day!
Great little shop. My truck broke down nearby so I limped into their yard not knowing anything about them. They fixed my FJ Cruiser in a day and had me back good as new at a reasonable rate.
Juan's Auto Repair has been the only shop that does any maintenance or repairs on our vehicles for the last 12 years. They fit us in any time we call. They are by far the most reliable and affordable mechanic in the area. Very friendly!
Truck broke down had it towed to Juan's closest shop to me at time, ended up being bad starter. Said part had warranty and they guarantee work. Went ahead and had them fix. He said it would be done in a couple of hours and would call when ready, did not hear from him. Contacted him at 440 he said it was ready but I could not be there till 6, said he would take payment over phone and leave keys in truck would call me back to get info did not here from him. Asked if morning was better he said it was good he was busy. Picked truck up. Started fine. Got home, which was 40 minutes from them truck wouldn't start called him and told him. He said it was cause it was missing a bolt, I said you should've told me he said I thought you knew. Got another bolt tried to fix found out bolt was broken off other bolt was loose so I tightened it down. Starter began making horrible noise. Called him back he said have it towed back told him insurance wasn't going to pay. Asked for partial refund said I'd take elsewhere or fix myself he laughed Got rude kept saying tow back again 40 minutes away. Kept saying truck started when you left. Will fix myself. Do not recommend. Should've done it myself. Saved myself $360.
Broke down on side of the highway on way to vacation had tow truck drop us at shop. They made us top priority by dropping everything they were doing so we could get back on the road and back enjoying our vacation. Three plus hour job done in less than 1.5hrs Definitely the shop that I would recommend.
They fit me in short notice on a Saturday to check out a noise my car was making. Excellent work and quick oil change! Will definitely make this my local autoshop.
I called Juan’s in need of finding the issue with my car over heating . He was friendly and told me to bring it in they could take a look. Him and his team found out the problem and replaced and fixed what needed to be done same day. I am so thankful for the work they did , will definitely be bringing my car back for any other issues I may have.
I’m from out of town and the guys at juans got my car fixed and on the road same day. Great great bunch of honest mechanics! Knew what the issue was and helped diagnose to get us on the road- definitely would recommend them to everyone
Juan was very friendly and affordable! He got our vehicle in right away and got us fixed up so we could get back on the road! I would 100% recommend him again and again! Thank Juan!
Replaced both front wheel hub assembly on my car. Was very fast and very reasonably priced. I dropped off another car for repairs when I picked this one up. So far, I am very happy with the service and prices
Great and rapid service! Fixed my vehicle same day. Juan was very professional and easy to coordinate with to get my vehicle back on the road. Will use again.
Website
