O'Reilly Auto Parts in
Edgewater (FL)

Have always received excellent t service when getting car batteries or other parts for my vehicle from this store. Staff are always helpful and I greatly appreciate their assistance.

Josue at O'Reilly Autoparts on US1 in Edgewater went above and beyond their customer service for me today. My SUV wouldn't start, in the pouring rain, after I was shopping aprox a block from their store. After failing to jump start it a few times, I realized I needed a new battery. The old battery was almost 5 years old, too. I'm handicapped and use a cane but I walked over to O'Reilly in the rain and explained my situation to Josue. He walked back with me after purchasing a new battery and personally replaced the old battery in the rain. I would've been very difficult for me to do carry and install it. I very much appreciate his assistance. This is just another reason why I have been a long customer at O'Reilly Autoparts Store.

Was put on hold immediately after calling this morning ....15 minutes have passed already and I'm thinking they totally forgot about me. I'm afraid to call back now.... probably go elsewhere.

Marco taught me a ton about batteries. Thanks Marco. And thanks to him, I got to the airport on time. Why would I go anywhere else? The best.

They sold me the wrong part for my truck but when I returned it I was given a refund with no questions. Everyone was very nice to me.

I will no longer be using oreilly auto parts again I have been using this company for many years. Someone really should teach "tj" some respect at the Edgewater store wow.

Jacob with OReily Auto parts in Edgewater Florida went out of his way to put in a difficult battery in Prius c Toyota. You have a great customer service team, lucky to have Jacob on your team Lisa Schultz

I have been to this store over the past 8 years for odds and ends and big things as well. This store in particular has gone above and beyond every time. The customer service is amazing and the prices are fair and available for 98 percent of anything I've ever needed.

The clerk was great. The store actually had all 3 wipers I needed and installed them for me. He even took the packaging, old wipers and trash with him when he finished.

I was unable to find a windsheild wiper arm from 2 other parts stores and was told to research it online in hopes of finding one. Joe and Kevin at O'Reilly went WAY ABOVE AND BEYOND and was able to fix a blade to fit. They were outstanding in their customer service and the lengths they went to to help me out. I am forever grateful!

Joe was absolutely amazing! He was very friendly and knowledgeable and made my awful day so much less stressful!! He even walked me through how to change a battery lol thank you Joe for helping make my day a little better! I’ll definitely be coming back to O’reillys for any car trouble I have!! You’re awesome and I appreciate you!

We love Joe!! he is AMAZING! he cares greatly about his customers and is here to help the people. he is wonderful! that man needs a promotion! if you go to this store make sure to ask for him!

Joe is the absolute man when it comes to this place, this man has spent countless hours helping me with anything and everything! Every time I walk in and see him there's one of two ways it usually goes, either theres an easy fix with availability in parts or we spend a SpongeBob meme amount of time crossing numbers til we find it and if all else fails then there honestly isn’t a number or code in there system for it. And for the people that haven’t been there that late there’s only a certain amount of time before the computers shut themselves off followed by the lights. From opening to close Mr.Joe is always focused on customer service 110% of the time, never has a problem finding the part in the store in a timely manner or just helping his fellow Co-Worker out. Countless times Ive walked in there and he’s working a double that he opened by himself and was also closing by himself. The man never takes a day off. Seriously I don’t understand how after Ben left that this man isn’t the store manger, if its a corporate thing then there doing a big disservice to there customers and there store because he needs to be ASAP. I can’t count the amount of people that walk into the store when I'm at the counter and either ask for Joe or wait in line just to see him. Ive been going to the this store since it first opened and he is one of the best people If the not the best person Ive dealt with and have the pleasure to know. Honestly above and beyond, thank you for making life easier!! And shout out to Zayden and Jarod also great people to deal with

I pulled into the Edgewater store this morning,rain pouring down like a monsoon. I had borrowed my disabled father's truck and noticed that the transmission was slipping. Joe Jones came out and filled the fluids up that I needed,with a smile on his face,getting soaken wet!! Absolutely excellent service from an exceptional young man!! Joe,my 5 stars are for you!! Definitely recommend this store and Joe!!

this is for corporate..when I went in a young man in his 30s was saying how he was quitting..the phones were ringing off the hook and there was only 2 employees. I don't blame the employees I blame management..nobody should be that frustrated that they are swearing out loud at work. I did get what I needed and the guy i can tell had good product knowledge..im retired but have been turning wrenches for over 35 years it's hard to find employees who know east their doing so when management has experienced employees you have to pay them well and have them train others. I go here because of WIX filters and because the employees are always "car guys" vs autozone etc which seems lately to have just button pushers and not anyone who has turned a wrench. please pay these guys well and have them train others. it was very uncomfortable to see someone so young come unglued at work over being understaffed.

Joe was extremely friendly & helped us out with a nail in our tire. Thanks so much Joe! Keep up the great customer service. Can’t go wrong with O’Reilly.

Stopped in this morning to buy something as simple as a pair of tag lights for my 4Runner..was welcomed by an employee immediately asking what he can help me with..he then guided me to the aisle and handed me exactly what I was looking for..he then asked if he could help me with anything else..I thanked him for the amazing friendly service while all the other employees were smiling..I was thinking to myself "they must think I'm the undercover boss" or something..the gentleman's name was Joe Jones..thank you folks, you like where you work and it shows..

I would like to say, I was helped by a younger gentleman, he came right out to check my battery. Another gentleman named Joseph came to help to get information from my truck. This man got the information and helped me get a new battery for my truck. As the younger gentleman tested and my battery was bad. Joseph came out to my truck and installed the new battery for me. He was pleasant, the lady that works there also I one point came out, I have worked with her in the past. I continue to come to this store because of these workers! They deserve the most respect, and one hell of a bonus! Thank you Joseph for all your help, being pleasant and the small talk! I look forward to seeing you all again! Thank you Lisa Carpenella

We have ALWAYS had amazing customer service here. Zayden was amazing. However, we had 2 kids with us being annoying so we apologized for their behavior. When we did this Becca (not sure if that's how you spell it) was extremely rude. We spent over $100 there tn. She yelled and said "they" were trying to Restock however Becca was sitting behind the counter playing on her phone the whole time. I would really recommend Zayden get a raise for his customer service tonight and for having to deal with her attitude plus do all of the restocking himself. My family owns a junkyard so we spend hundreds of thousands of dollars at O'Reillys and we will no longer be shopping here all because of Becca.

A huge thank you to Joe for assisting with changing our boat trailer hub after realizing the bearings went out! Was a long process and he never gave up until a solution was found to get us back home safely! Thank you again Joe!

The customer service attendee named Joe helped me greatly today! Without him I would have had to spend prob at least $40 on my lug nut locks getting them broken off. Not to mention he took his own time to take each one off for me individually. I would recommend this store but especially Joe to help you. He's the man! Thanks Joe and O'Reilley's

Joe was awesome and offered the best help with replacing my battery. Also help us get ac recharge. After being told they don’t replace the battery he stepped in and helped. Also get that guy a chili cheese dog! He stepped out of his way to get us the best experience!

I just thought I would write this review as I really would like to shout out Joe D. Jones who works here at the O'Riley's because if it wasn't for him I would of ended up paying so much money to get my car towed and then fixed. He went above and beyond helping me with my car and giving up his time to assist me with what happened. I cant thank him enough, and I just want him to be noticed due to the fact he was so patient with me and what was going on with my car, he was so sweet, and just was so determined to make sure I was safe and able to drive home before the storm that was coming. I hope he either gets a raise or bonus, something that really benefits him as he just honestly took such good care of me even when he didn't have to.

I have been going here for a while and have always had a good experience however based on my last few visits to the store I will no longer be shopping here! In the past month or so I have gone in the store twice and on both occasions I watch an older gentleman, I believe his name is Charlie, degrade and disrespect his fellow employees. The first time, I was waiting in line and he walked up to one of the guys, who was in the process of helping a customer, and out of nowhere began yelling at him. I went back in a few days ago and saw charlie go behind a female employee at the end of the counter and make VERY inappropriate advances at her. I was going to say something because you could see how uncomfortable he was making her... almost to the point of tears. Instead of drawing attention to the poor woman I went home and called corporate to let them know what a scumbag they have working for them.

I was helped by Joe Jones and he was so amazingly patient with me and all my questions. He was so knowledgeable about the different products and so kind. He is a great asset to your company. The only thing that upset me is another coworker yelled at him right in front of me and other customers which was so uncalled for and unprofessional. His name tag read Charlie or Charles i couldn't see the name tag quite well. This really upset me after Joe had been so nice and accommodating to me and my children. That Charlie or Charles needs some training! However again Joe was simply amazing and went above and beyond!

JOE is hands down the best! I was on my way home from a target trip with a car full of groceries and a hungry toddler and must have hit a nail or something. My tire went flat so I went in to get a patch kit. Not only did he look for the leak, but when we weren’t able to find it he changed my tire to my spare and even rotated the spare to the front so it was safer for me to drive home. It goes above and beyond “customer service” when you encounter a genuine, nice human being who is willing to help you out! I recommend Joe 10000% if you ever find yourself needing genuine honest help with your vehicle!

I was reluctant to visit O'Reilly's over the other two auto stores that I am familiar with, but decided to give them a try today. Now I'll never go anywhere else. The staff is incredibly friendly and courteous and unlike their competitors the environment is inviting and clean and professional. Their prices are lower and they have a great rewards program as well. I felt like a friend when I was done. Truly awesome service.