Adkins Automotive in
Winter Haven (FL)

I was feeling grinchy this year. brought the car in for service this am and left with my adjustment ( on me and the car). Christmas music, fully decorated tree, peppermint coffee and toys for tots boxes to fill. if you need to get into the Christmas spirit this year, take your car in for service and spend a little time in the waiting area. Honest!! Exceptional service!! We've been doing business here for decades. I will highly recommend them to everyone.

I usually don’t leave reviews, but taking my 08 Acura to this shop left me with such peace of mind that I haven't felt in a while after leaving a mechanics shop. They were very welcoming from the get go and worked with me to fix my cars current issues (excessive oil leaks) while also making sure to inform me of anything to look out for in the future, without pressuring me to fix it RIGHT NOW as some other shops would do. They also try their best to keep you in the loops as repairs are in progress. I can and will recommend them to anyone if asked. 🙏🙏

I usually don't write many reviews except for exceptional or exceptionally bad experiences. Adkins automotive is excellent. I have a business and we have multiple vehicles that need service, I bring all of them there. Adkins automotive is the best mechanic shop I have ever been to anywhere in Florida. I have an older Durango that I thought for sure was a goner. It would barely start, wouldn't even idle correctly, and sounded like something was seriously wrong mechanically, so I had it towed in just to see what Robert would find. He called me back later that day and told me it was just a faulty battery, and luckily the battery was still under warranty so he replaced it. He only charged me an hour of work or something.. in any case, I had to travel for work in Fort Lauderdale and I couldn't pick up the car for weeks. I showed up a almost a month later and all they said jokingly was "Hey John where have you been?" After sitting for almost a month, the engine fired right up and the car runs and drives perfectly. It's so encouraging to see a business these days that provides such excellent service and treats the customers with honesty, exceptional care and respect. I am so happy that I found Adkins automotive and I would refer anyone to them as their first choice for auto service.

I've been coming to Adkins to service my 35 year old Lincoln for a few months now and everytime I recieve excellent service and a call back within a day or two. Every staff member I have interacted with has been so kind and helpful, and I trust the mechanics with any issues my car might have. It's very important to me to have a reliable mechanic on an older vehicle some shops might turn down working on, but having the privilege to be a customer here makes having car problems much less stressful. Thank you!

Excellent service. Very nice people. I know I'll return as long as I have these cars.

They are exactly what their sign says, modern technology with an old school service and work ethics. Honest, fair and transparent when pricing a job with the customers best interest at the forefront. Putting pride and integrity in there work.

The main guy is genuinely a nice dude and will always try your best to fix your car I recently had to bring it in and get it fixed and he got it done at a reasonable time and a reasonable price I highly recommend going to this mechanic

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I missed my appointment, but the team didn’t miss a beat. I was welcomed with coffee, donuts, and a “let’s see what we can do” attitude. Fast forward—told it would be ready by 5pm, and then got a surprise call: it was done before 5pm! I wish I could give 10 stars. Thank you! 🙌👏🍩☕️

Atkins automotive, what can I say about this place? There's so much that I could say. First off, the owner is Robert Atkins. And do you know what when I first came to him? I barely had any money, but I wanted him to look at my car, and he said, you know, it could be this or that. And he said, I can tell you what, I'm not even gonna charge you a diagnostic fee. And that was a year. Or so ago I have been with him ever since, and he's the only man that I trust. To touch my car or should I say the only business as of right now in winter? Haven Florida? He's very trustworthy. If there's something you bring your car in and you think there's something wrong, he'll tell you. Possibly no, there's nothing wrong with your car.He's very honest, and he always is very, very courteous. Respectful and the staff There is wonderful, which is his daughter and her friend, Vanessa and dawn. And I'm there so much, they know me by my first name, and they just make me feel so welcome every time and you know, I'm about to move to another city, and I think I still may use them. I might have to figure that one out because I don't trust anyone else. They're very knowledgeable and not very expensive, either, not at all. I've taken my car to Chrysler. Twice, and you've just seen what they tried to charge me. I take it to Atkins, for the same issues and pay way less more than half. So atkins can be trusted, you should go there.

Adkins completed a job that another great mechanic turned down. Fair prices, great timely service even when it's not simple or easy! I'll be coming back.

I’ve been a repeat customer for over a year. I could not recommend them higher. I am sadly moving and it breaks my heart to not have access to such a trusty human like Robert. He is always honest with you and will explain everything in great detail. But most importantly they are all amazing human beings. If you need to get somewhere and your car fails on you they will drive you! I’ve never seen an automotive shop like Adkins.

My 2009 F150 with 352,000 miles on the clock had developed a front end shimmy/shake at about 50 miles an hour. I had 4 new tires installed by the big box store (W----rt) and lifetime balance in December of last year. I made 2 trips back to this big box store and were told that there was nothing wrong with the balance. It had gotten pretty bad so since I had a previous pleasant experience with Adkins on another vehicle, I decided to try them again, given they are close to my home. Imagine my surprise when I received a call from them saying that the wheels were terribly out of balance. They balanced them and test drove it and what do you know--no more shimmy and shaking going on!! Very honest and fair price. Additionally, what a great testimony that their little jar on the counter has a sign that reads "take one". Inside are small wooden crosses!! As a Believer, that was like icing on the cookie!! Blessed to have had that experience with their garage. We will be back as needed.

****Update: It has been about a month and I wanted to be sure to give an update. Since taking our truck here we haven't had one single problem with it! I am VERY happy to have found an honest, reliable, trustworthy mechanic who is also knowledgable and can fix things the right way the first time. My husband was very satisfied with their explanations and answers to his questions. He also said that their fees are very reasonable, and he would know as he did a lot of calling around before choosing Adkins Automotive. There were no hidden costs, they kept their word on the time frame and now my truck is back in tip top shape. We will be using them from now on. They are definitely a 5⭐️⭐️⭐️⭐️⭐️ business. So far so good. I have been looking for a local mechanic that is honest and doesn't create more problems than they solve. I just got my vehicle back and so far everything seems to be working well. Fingers crossed, that I have finally found an honest, affordable, local mechanic to take my vehicles too. So far, so good.

I took my 2021 jeep renegade here this morning because it wouldn’t stay running for me my battery was all corroded so I cleaned it up. These guys test drove it twice and couldn’t find anything wrong maybe what I did helped who knows they had my car from bout 8am till 230 pm and they didn’t charge me anything. I feel like they are very honest because they could of easily took advantage and said something else was wrong just to get the business and they didn’t for that I want to thank them very much

What a great experience! I brought in an older car that had been previously diagnosed with a bad ABS module and some other problems by another reputable repair shop, but because this could potentially make the old girl a lost cause, I chose Adkins for a 2nd opinion. They confirmed the original diagnosis and gave me a fair estimate. When I told the owner I was thinking about trading it in, he was quick to advise me to skip the repair because it would not pay me back in a trade. He even told me I should call back when I have new car options to get his opinion. In the end I paid a small fee for the diagnosis, saved myself a lot of money, and found a great shop for next time!

Wow!!! What an awesome place. Everyone working there is top notch. They put a new alternator in my car on Tuesday afternoon but unfortunately the alternator failed on Thursday night. Not their fault by any means. It was an unforseen product failure.I called Robert on Friday morning to tell him what happened. He immediately made an opening for me to bring it right in to fix it. Robert apologize several times and felt worse about the situation than I did. A couple of hours later I was on my way without paying a dime. Definitely a great place to deal with. They stand behind their work. My new shop from now on.

400 for brakes on an old Honda? Took it in, nothing wrong, but we knew brakes were do and had concerns on a wheel bearing. Now the brakes grind when I touch them. THEY DID NOT DO THIS UNTIL THEY "WORKED" ON IT. Then they give my father in law more run around. Shame on you. I am at the dealers now, and I just showed them the bill for brake drums,but no brakes?! Because they refused to do the brakes unless he did them all the way around the car. But their good to drive now bringing like they are. Avoid. These . Clowns .

Excellent service, great people, honest and reliable. Been bringing my vehicle here for over 8 years now and I live 40 miles away. I trust Robert completely. AAA approved shop…top notch.

After purchasing tires from another company we were told about Adkins for an alignment. This was the best recommendation for us and a God send. My vehicle was in need of much service and the owner informed us about it. He refused to take money for an alignment when he knew the car wasn’t safe to drive. Robert( the owner) sat down with us and gave us a plan of action that we could afford at that time. This family operation is definitely our choice for our automotive needs. JC and Christina were very supportive to us during the service of our car. We were given rides back home and the next day they came and got us. I recommend you give them a try and see for yourself. Thanks💜🙏🏽

Rude. Not professional at all. Nice looking shop! Seem like good people! Gave them a second shot and then they wanted to charge 3 times what they had orginally quoted us for a simple job. They had all the information ahead of time that the vehicle was a "Honda Civic." If Civics are so difficult to work on as stated when raising the price you would think they would have known that when they first quoted us! ....disappointed a second time. Won't go back!

I had a flat tire and AAA recommended and towed me to Adkins Automotive. Unfortunately, their machine cannot handle Tesla tires/wheels. But that didn't stop Robert from helping me out! He coordinated with another local shop and got me back on the road the next day. He could have just said "not my problem, have AAA tow to another shop", but no, he worked the problem and took care of me. Now THAT is the type of shop and owner I want to do business with! I will be bringing my wife and daughter's cars here for service in the future. All of that said, if you have a Tesla, don't bring it here but keep your fingers crossed that they add Tesla service capabilities in the future. I'd bring it back to Adkins in a heartbeat. :)

Phenomenal service! These guys found and fixed my A/C issue in a couple of hours, whereas a previous shop couldn’t find the issue even after having the car for 4 days. Definitely recommend and will use them again in the future.

I took my truck in for what I thought it needed, which was a transmission flush and an oil change. They called and told me that the transmission tech highly recommended not doing the flush do to the type of engine/ transmission my truck has. I went on their recommendation and only got the oil change. They could have easily either done the flush and messed up my truck or said they had done it but didn't and charged me for it. They did none of those things. They were up front and honest and that is huge! They will be getting not only my business but I will recommend them to anyone who may need an up front honest automotive repair shop. Thank you Adkins Automotive. 😊

I highly recommend this auto shop. The best experience I’ve ever had with a repair shop. Robert was kind and professional and knowledgeable. He helped my son with his 2005 Honda civic, battery and car repairs, he stands by his work. The woman at the front desk is knowledgeable, friendly and helpful. I can’t thank them enough. No hidden fees, they are upfront, professional, honest, efficient, and fair.

Well, where to start? At the beginning. I have been trying to find a real shop that is capable, honest and reliable. I brought my chevy truck in for major front end repairs and was very apprehensive about what kind of parts I was going to get, I didn’t want rebuilt or reconditioned. No worries, they went above and beyond to get the parts I wanted, Oh my gosh, They listened and came through big for me. These are some of the best people I’ve ever had the pleasure of doing business with.. bar none. They would have to be for me to bring my truck down there for them to work on, cause I live 72 miles away from them. Yes, it is absolutely worth the 1 1/2 hour drive cause I can’t find the level of personal service and just really nice people like they are in Orlando. Give them a try, l sincerely believe you will not be disappointed. Thank you everyone for your help and support at Adkins, I most certainly will be finishing my truck restoration with y’all, thank again Mark Hahn

It is no wonder they have five stars!! They are so welcoming and kind. They explain everything to you. You’ll be confident that you weren’t overcharged, too. They let you know everything from what you need done and things that aren’t in immediate need but are still recommended. Most places just give you the quote and they’re done. We have been customers for three years. I won’t go anywhere else!! Thanks so much for the continued excellence in maintaining our vehicles, Adkins!

I bring my limited edition Ford Lightning here a lot. They’ve become almost like family. They do decent work at a fair price. They’re pretty understaffed though, so repairs do take time. For me, that’s absolutely fine, because I never drive the truck. For somebody needing work on their daily driver, it may be an issue.